Incidents

LI009 Fiber repair.

Fixed · 08/27/2026 08:00 PM MDT

LG001 Outage, Power - Logan

Fixed · Network > UTOPIA > UTOPIA General · 08/27/2026 08:00 AM MDT

UTOPIA Maintenance BR006 | Power - Device/Repair

Fixed · 09/11/2026 12:05 AM MDT

UTOPIA Maintenance OR012 | Power - Device/Replacement

Fixed · 09/11/2026 12:05 AM MDT

Lehi Fiber Network Maintenance

Fixed · 09/11/2026 12:01 AM MDT

UTOPIA Network Outage OR033 fiber damage

Fixed · 08/25/2026 10:05 AM MDT

TICKET SUBJECT: Outage MU016

Fixed · Network > UTOPIA > Murray · 08/22/2026 05:46 PM MDT

Lehi City Fiber Network Outage - Resolved

Fixed · Network > Lehi Fiber · 08/20/2026 06:30 PM MDT

UTOPIA Maintenance D-SC.1 72FOC Repair | Fiber - Repair/UndergroundCableDamage

Fixed · 08/02/2026 10:00 PM MDT

UTOPIA Maintenance TR001 | Power - Device/Testing

Fixed · 08/04/2026 12:05 AM MDT

UTOPIA Network Outage MU009

Fixed · 08/20/2026 07:15 AM MDT

UTOPIA Network Outage Orem

Fixed · 08/20/2026 01:25 AM MDT

Cloudflare issues

Fixed · 08/19/2026 12:40 PM MDT

MU014 Power Maintenance 8/14/2026

Fixed · Network > UTOPIA > Murray · 08/14/2026 12:01 AM MDT

Outage CV004

Fixed · Network > UTOPIA > Centerville · 08/13/2026 08:01 PM MDT

Outage Centerville - CV004

Fixed · Network > UTOPIA > Centerville · 08/13/2026 11:08 AM MDT

UTOPIA Maintenance BF006.5 Fiber Damage Repair 8/12/2026

Fixed · 08/12/2026 10:00 PM MDT

MUMD1.6 Backbone fiber repair 8/26/2026

Fixed · 08/26/2026 08:00 PM MDT

BR007 power maintenance 8/28/2026

Fixed · 08/28/2026 12:01 AM MDT

UTOPIA Maintenance LA014.2.4 fiber damage repair 8/12/2026

Fixed · 08/12/2026 12:01 AM MDT

UTOPIA Network Outage - Syracuse

Fixed · Network > UTOPIA > Syracuse · 08/10/2026 03:10 PM MDT

UTOPIA Network Outage - Santa Clara

Fixed · Network > UTOPIA > Santa Clara · 08/10/2026 03:05 PM MDT

UTOPIA Maintenance Migrate LG001 customers to new cabinet 8/21/2026

Fixed · 08/21/2026 12:05 AM MDT

UTOPIA Network Outage Potential fibercut on PG005.3. cable affecting 16

Fixed · 08/07/2026 01:05 PM MDT

Outage - SS001 (Carlisle Place)

Fixed · Network > UTOPIA > UTOPIA General · 08/06/2026 04:57 PM MDT

Outage Woodland Hills - WH001

Fixed · Network > UTOPIA > Woodland Hills · 08/06/2026 10:14 AM MDT

UTOPIA Maintenance MU007 power maintenance 8/21/2026

Fixed · 08/21/2026 12:05 AM MDT

UTOPIA Maintenance BR005 Power Maintenance 8/21/2026

Fixed · 08/21/2026 12:05 AM MDT

UTOPIA Maintenance OR033 power maintenance

Fixed · 08/10/2026 07:00 PM MDT

UTOPIA Network Outage Outage - WV040-ADS-7004 - Slot 1 went down. Techs on route.

Fixed · 07/31/2026 09:33 AM MDT

Outage - WV025-ADS-1002 Device Down

Fixed · 07/30/2026 05:43 PM MDT

Bozeman Issue

Fixed · 07/30/2026 11:36 AM MDT

UTOPIA Maintenance WHV03.2.4 Fiber damage repair 07/30/2026

Fixed · 07/29/2026 12:01 AM MDT

UTOPIA Maintenance LI009 switch retirement for business customers 8/14/2026

Fixed · 08/14/2026 12:05 AM MDT

UTOPIA Maintenance BR003 Power maintenance 8/14/2026

Fixed · 08/14/2026 12:05 AM MDT

UTOPIA Maintenance MU014 Power Maintenance 8/14/2026

Fixed · 07/14/2026 12:05 AM MDT

UTOPIA Maintenance LI009 switch retirement 7/28/2026 EMERGENCY

Fixed · 07/28/2026 08:00 AM MDT

UTOPIA Network Outage WV025-ADS-1002

Fixed · Network > UTOPIA > West Valley City · 07/25/2026 08:40 PM MDT

Lehi Fiber repair - 07/29/2026

Fixed · 07/29/2026 12:05 AM MDT

UTOPIA Maintenance SL006 Cabinet Migration 08/07/26 - Night two

Fixed · 08/07/2026 12:05 AM MDT

UTOPIA Maintenance SL006 Cabinet Migration 08/06/26

Fixed · 08/06/2026 12:04 AM MDT

UTOPIA Maintenance MNT WP001-001 West Meadows fiber relocate 7/22/2026

Fixed · 07/22/2026 08:00 PM MDT

UTOPIA Maintenance WV012 power maintenance 8/07/2026

Fixed · 08/07/2026 12:01 AM MDT

UTOPIA Maintenance BR007 power maintenance 8/07/2026

Fixed · 08/07/2026 12:10 AM MDT

UTOPIA Maintenance WV012 power maintenance 8/07/2026

Fixed · 07/07/2026 12:08 AM MDT

UTOPIA Maintenance WV012 power maintenance 8/07/2026

Fixed · 07/08/2026 12:00 AM MDT

OR013 Outage

Fixed · Network > UTOPIA > Orem · 07/22/2026 06:15 AM MDT

UTOPIA Maintenance MNT-MD007-001 7/30/2026

Fixed · 07/30/2026 02:00 PM MDT

Colocation Power Incident

Fixed · Services > Colocation · 07/16/2026 07:31 PM MDT

UTOPIA Outage - Midvale

Fixed · Network > UTOPIA > Midvale · 07/16/2026 03:00 PM MDT