@XMissionStatus on Twitter
All systems are operational
Scheduled Maintenance
XMission Voice Maintenance Schedule

XMission will be conducting software upgrades for our VoIP system this Saturday morning, May 24th, from midnight to 3:00 a.m. While the upgrades are underway, voice service will remain accessible and uninterrupted. Should you encounter any technical difficulties with your XMission Voice service following this maintenance, it is advisable to reboot your onsite Telephone Adapter.

Incidents

23rd May 2025

No incidents reported

22nd May 2025

No incidents reported

21st May 2025

UTOPIA Maintenance in Brigham City 5/21/25, scheduled 2 days ago

DESCRIPTION: UTOPIA Maintenance BR003-ADS-5001 Retirement 5/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UPDATES: 05/07/2025 03:11 PM MDT - Residential customers will be moved during business hours and the business customer will be moved at midnight.

20th May 2025

UTOPIA Maintenance - Topology Change for Payson, scheduled 3 days ago

TICKET SUBJECT: PA011 topology change 5/20/2025 TICKET NUMBER: 19296

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in Payson 5/20/25, scheduled 3 days ago

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

Southern Ute Fiber UPDATE: Emergency Maintenance for Southern Ute Fiber: Fiber Break Located

--UPDATE-- 4:00pm Connectivity has been restored.

--UPDATE-- 11:30am The connection has been up and down as they continue to work on restoring the fiber service. Once we receive confirmation of repair we will notify our customers. Thanks again for your patience.

--UPDATE-- 9:35am The fiber cut has been repaired and services have been restored

Re: Southern Ute fiber cut outage: The fiber break has now been located and dispatch crews will be working on the repair this morning. We hope to have further updates by 7 AM MT.

19th May 2025

No incidents reported

18th May 2025

Southern Ute Fiber Emergency Maintenance for Southern Ute Fiber

--UPDATE -- 5/20/25 - 9:36am The fiber cut has been repaired and services have been restored.

--UPDATE -- 5/19/25 - 5:45pm Our upstream carrier is still trying to locate the break in the fiber, no ETA Thank you again for your patience.

--UPDATE-- 5/19/25 - 10:00am We appreciate your patience while we gather more information. We have been told troubleshooting is underway. We will keep you informed regarding this situation as soon as we know more. No ETA

Currently we have an outage impacting all Bonfire customers. We have a ticket open with our long haul fiber provider to help restore services as quickly as possible. --UPDATE-- The break in the fiber has been found, however it is located on a network not owned by the fiber transport causing delays in their ability to troubleshoot and repair it. Unfortunately, still no ETA at this time.

17th May 2025

No incidents reported

16th May 2025

Bountiful Fiber Maintenance 5/16/25, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance BF004 Power maintenance 05/16/2025 CATEGORY: Power Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance in Midvale 5/16/25, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance MD007 Topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 29

UTOPIA Maintenance in West Valley City 5/16/25, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance WV018 Power Maintenance 5/16/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Murray 5/16/25, scheduled 1 week ago

TICKET SUBJECT: MU011 topology change 5/16/2025 TICKET NUMBER: 19158

DESCRIPTION: UTOPIA Maintenance MU011 topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 13

15th May 2025

Emergency Networking Maintenance, scheduled 1 week ago

Maintenance Start Time: 00:00 5/15/2025 Maintenance End Time: 06:00 5/15/2025

The Juniper switch that some colocated equipment uses is exhibiting behavior that might indicate potential instability so we have decided to replace the hardware tonight. The maintenance window will be from midnight until 6 a.m. but we anticipate brief five minute outages when we temporarily move your connection to another switch and then back to the new switch after we have it ready.

As always, we apologize for this brief outage but we choose to practice the maxim, "better safe than sorry."

14th May 2025

No incidents reported

13th May 2025

No incidents reported

12th May 2025

No incidents reported

11th May 2025

Murray UTOPIA Partial Outage, Murray - MU0007

UTOPIA Network Outage Notification for 05/11/25 - Footprint(s) MU007 DESCRIPTION: UTOPIA has been alerted to an outage in the MU007 footprint(s) in Murray, UT. Field Services are in transit to the site. There are 26 residential customers affected. START TIME: 07:05 This has since been resolved. If you still see no connection, we recommend power cycling your personal router.

10th May 2025

No incidents reported

9th May 2025

No incidents reported

8th May 2025

No incidents reported

7th May 2025

No incidents reported

6th May 2025

Murray UTOPIA Outage, Murray - MU012

UTOPIA Network Outage, Murray - MU012

START TIME: 05/06/2025 03:57 PM MDT

No ETA at this time

UPDATE-- This has been resolved. If you experience further issues, we recommend power cycling your personal router.

5th May 2025

No incidents reported

4th May 2025

No incidents reported

3rd May 2025

No incidents reported

2nd May 2025

No incidents reported

1st May 2025

No incidents reported

30th April 2025

No incidents reported

29th April 2025

Murray Outage, UTOPIA Emergency Maintenance - MU005

UTOPIA has made us aware of emergency maintenance being done, causing an outage in the Murray area. No ETA at this time.

28th April 2025

No incidents reported

27th April 2025

Southern Ute Fiber Bonfire Fiber Outage

Our Network Administrators are currently working with our circuit provider connecting our Southern Ute infrastructure to determine the source of this outage. We unfortunately do not have an ETA at this time

----UPDATE---- Service to Ignacio, CO looks to be restored and traffic is confirmed to be passing.

26th April 2025

No incidents reported

25th April 2025

No incidents reported

24th April 2025

No incidents reported