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All systems are operational

Incidents

18th June 2021

UTOPIA Maintenance in Orem June 18, scheduled 4 hours ago

Due to a forced Rocky Mtn. Power pole relocation. UTOPIA will be relocating fiber at 1103 S Carterville Rd. Orem UT.

SCOPE OF IMPACT: (9 residential customers)

Customer affected can expect to be down for 2 – 3 hours during this maintenance.

17th June 2021

No incidents reported

16th June 2021

No incidents reported

15th June 2021

UTOPIA Emergency Maintenance

Issues with a core switch has resulted in partial outages in the Clearfield, Layton, and West Point cities. Field technicians are onsite and investigating at the moment.

RESOLVED: Services have been restored. Please restart your router if you are still experiencing issues.

14th June 2021

Orem Utopia Emergency Maintenance in Orem

Orem there are two slots down on an Access Distribution Switch. 46 customers impacted (total not just XMission) tech en route. We suspect 20-30min ETA at this time.

RESOLVED: Service is restored. The cabinet lost power and the switches overheated from the lack of AC.

13th June 2021

No incidents reported

12th June 2021

UTOPIA Maintenance in Orem June 18, scheduled 6 days ago

Due to a forced Rocky Mtn. Power pole relocation. UTOPIA will be relocating fiber at 1103 S Carterville Rd. Orem UT.

SCOPE OF IMPACT: (9 residential customers)

Customer affected can expect to be down for 2 – 3 hours during this maintenance.