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All systems are operational
Scheduled Maintenance
Bountiful Fiber maintenance 5/30/24

DESCRIPTION: BF002 and BF003 Site test

MAINTENANCE START TIME: 5/30/2024 12:00 AM MST MAINTENANCE STOP TIME: 5/30/2024 6:00 AM MST

SCOPE OF IMPACT: Affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Syracuse, Utah 5/31/24

DESCRIPTION: UTOPIA maintenance SY001 power upgrade/testing.

MAINTENANCE START TIME: 5/31/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/31/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Orem 5/31/24

DESCRIPTION: UTOPIA maintenance OR010 power upgrade/testing.

MAINTENANCE START TIME: 5/31/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/31/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in West Valley City 5/31/24

DESCRIPTION: WV019 and WV035 stacking

MAINTENANCE START TIME: 5/31/2024 12:00 AM MST MAINTENANCE STOP TIME: 5/31/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance West Valley City and Layton 6/6/2024

DESCRIPTION: UTOPIA maintenance UDOT forced temp relocation of I-WV-LA cable due to pending Shepard's Lane construction.

MAINTENANCE START TIME: 6/6/2024 12:01 AM MST MAINTENANCE STOP TIME: 6/6/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Orem 6/7/2024

DESCRIPTION: UTOPIA maintenance OR013 power upgrade/testing and DESCRIPTION: UTOPIA maintenance OR018 migration to the ring.

MAINTENANCE START TIME: 6/7/2024 12:01 AM MST MAINTENANCE STOP TIME: 6/7/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Brigham City 6/7/2024

DESCRIPTION: UTOPIA maintenance BR005 power upgrade/testing

MAINTENANCE START TIME: 6/7/2024 12:01 AM MST MAINTENANCE STOP TIME: 6/7/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Incidents

27th May 2024

No incidents reported

26th May 2024

No incidents reported

25th May 2024

No incidents reported

24th May 2024

No incidents reported

23rd May 2024

No incidents reported

22nd May 2024

No incidents reported

21st May 2024

No incidents reported

20th May 2024

No incidents reported

19th May 2024

No incidents reported

18th May 2024

No incidents reported

17th May 2024

UTOPIA Maintenance in Layton 5/17/24, scheduled 1 week ago

DESCRIPTION: UTOPIA maintenance LA002 power testing/upgrade.

MAINTENANCE START TIME: 5/17/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/17/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

16th May 2024

UTOPIA General West Haven Outage

We've been made aware of an outage affecting the WHV04 footprint in West Haven, UT. Field services are en route to site. No ETR at this time, but will update with further information once received.

UPDATE This is now resolved and services have been restored. If you have further issue, we recommend a power cycle of your personal router to clear up any lingering issues.

Syracuse UTOPIA - Syracuse partial outage - resolved

UTOPIA is investigating an issue affecting a small number of customers on the Syracuse 005 footprint

Updates will be posted here as they are received

15th May 2024

No incidents reported

14th May 2024

No incidents reported

13th May 2024

No incidents reported

12th May 2024

No incidents reported

11th May 2024

No incidents reported

10th May 2024

UTOPIA Maintenance in Centerville 5/10/24, scheduled 2 weeks ago

DESCRIPTION: UTOPIA maintenance CV001 power upgrade/testing.

MAINTENANCE START TIME: 5/10/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/10/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

9th May 2024

No incidents reported

8th May 2024

Syracuse UTOPIA Network Outage Notification for 5/8/2024 - Footprint(s) SY001

UTOPIA Network Outage Notification for 5/8/2024 - Footprint(s) SY001 DESCRIPTION: UTOPIA has been alerted to an outage in the SY001 footprint(s) in Syricuse City, UT. Field Services are in transit to the site. There are 200+ residential customers affected.

7th May 2024

No incidents reported

6th May 2024

No incidents reported

5th May 2024

Lindon LI009 - UTOPIA Outage LINDON, UT

RESOLVED - 01:15 AM MT

UTOPIA is further investigating the transit on site which resulted in outage earlier on the 4th. Approximately 117 residential customers in Lindon, UT are currently affected, field techs have been dispatched

4th May 2024

Lindon UTOPIA Network Outage Notification for 05/04/24 - Footprint(s) LI009

UTOPIA Network Outage Resolution - 05/04/24 - Footprint(s) LI009 in Lindon, UT. RESOLVED: The outage has been resolved, and all services have been restored. The initial cause was a utility power outage. The cabinet has no functioning backup generator. RESOLUTION TIME: 16:48 UTOPIA Network Outage Notification for 05/04/24 - Footprint(s) LI009 DESCRIPTION: UTOPIA has been alerted to an outage in the LI009 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 117 residential customers affected.

UTOPIA Outage in Lindon on LI009

Approximately 117 customers affected. Field services are investigating.

3rd May 2024

No incidents reported

2nd May 2024

No incidents reported

1st May 2024

No incidents reported

30th April 2024

No incidents reported

29th April 2024

No incidents reported

28th April 2024

No incidents reported