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Scheduled Maintenance
UTOPIA maintenance in Layton 10.11.24

DESCRIPTION: UTOPIA Maintenance LA021 power upgrade / testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/11/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/11/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 14 RESIDENTIAL CUSTOMERS: 440

UTOPIA Maintenance in West Valley City 10.11.24

DESCRIPTION: UTOPIA Maintenance WV022 power upgrade / testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/11/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/11/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 38

UTOPIA Maintenance in Orem 10/18/2024

DESCRIPTION: UTOPIA Maintenance OR005 Power upgrade 10/18/2024 CATEGORY: Power Device/NewInstallation

MAINTENANCE START TIME: 10/18/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/18/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 115

UTOPIA Maintenance in Layton 10/18/2024

DESCRIPTION: UTOPIA Maintenance LA004 power maintenance 10/18/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/18/2024 12:01 AM MDT MAINTENANCE STOP TIME: 10/18/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 14

Incidents

8th October 2024

No incidents reported

7th October 2024

No incidents reported

6th October 2024

No incidents reported

5th October 2024

Layton LA021 (Layton) Outage

UTOPIA has been made aware of an outage affecting roughly 200 customers in the Layton footprint of LA021. There is currently no ETA at this time. UPDATE: This has been resolved. You may need to power cycle your personal router if you still are having connection issues.

4th October 2024

UTOPIA Maintenance in Layton 10.4.2024, scheduled 4 days ago

DESCRIPTION: UTOPIA Maintenance LA003 power upgrade/testing 10/4/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/04/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/04/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 88

3rd October 2024

No incidents reported

2nd October 2024

No incidents reported

1st October 2024

Bozeman Bozeman Outage

We have been made aware of issues affecting our Bozeman, MT customers. Our networking team is working on a resolution, and we will update this page as we receive new information. UPDATE: This has since been resolved. You may need to power cycle your personal router, and if your router was set to a static configuration earlier this year you'll want to update your router's WAN connection type to DHCP or Dynamic rather than Static.

30th September 2024

Planned XMission Maintenance for Yellowstone Fiber Network, scheduled 1 week ago

Starting Monday night September 30th, XMission will be performing maintenance on our network serving our Yellowstone Fiber customers. This maintenance will consist of upgrading XMission's Yellowstone DNS, DHCP, and speedtest servers to newer, more robust hardware, and rebooting our gateway router. The maintenance will begin at 11 PM and end at 5 AM. During this time customers can expect a disruption in Internet service that will last between 20-30 minutes.

29th September 2024

No incidents reported

28th September 2024

No incidents reported

27th September 2024

Emergency Fiber Repair UTOPIA in Murray 9/27/24, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance MU008.5.8 fiber damage repair 9/27/2024 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 09/27/2024 10:00 PM MDT MAINTENANCE STOP TIME: 09/28/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 9

UTOPIA Maintenance in Orem 9.27.2024, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance OR005 topology change 9/27/2024 CATEGORY: Network Hardware Device/CapacityUpgrade

MAINTENANCE START TIME: 00:00 AM MAINTENANCE STOP TIME: 06:00 AM

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 63

UTOPIA Maintenance in Murray 9.27.2024, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance MU026 power upgrade/maintenance 9/27/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/27/2024 12:01 AM MDT MAINTENANCE STOP TIME: 09/27/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 13 RESIDENTIAL CUSTOMERS: 7

UTOPIA Maintenance in Centerville 9.27.2024, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance CV001 power upgrade/maintenance 9/27/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/27/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/27/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 241

26th September 2024

No incidents reported

25th September 2024

No incidents reported

24th September 2024

No incidents reported

23rd September 2024

No incidents reported

22nd September 2024

No incidents reported

21st September 2024

No incidents reported

20th September 2024

No incidents reported

19th September 2024

No incidents reported

18th September 2024

West Valley City West Valley City WV001 Outage

We have confirmed an outage in the WV001 footprint of West Valley City. UTOPIA is sending field services out to investigate. No ETA at this time.

UPDATE: This has since been resolved. You may need to power cycle your router if you are feeling residual effects.

17th September 2024

No incidents reported

16th September 2024

No incidents reported

15th September 2024

No incidents reported

14th September 2024

No incidents reported

13th September 2024

UTOPIA Emergency Fiber Repair in Murray. 9/13/2024, scheduled 3 weeks ago

DESCRIPTION: Emergency fiber fix MU016.8

MAINTENANCE START TIME: 9/13/2024 12:00 AM MST MAINTENANCE STOP TIME: 9/13/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Residential customers-53

12th September 2024

Murray UTOPIA Network Outage Notification for 09/11/2024 - Footprint(s) MU016

DESCRIPTION: UTOPIA has an outage in the MU016 footprint(s) in Murray, UT. Field Services have found a fiber cut. There are about 40 residential customers affected. Emergency Maintenance has been scheduled for tonight

RESOLVED: The outage has been resolved. All services have been restored. Fiber Repair Completed RESOLUTION TIME: 9:55 PM

11th September 2024

No incidents reported

10th September 2024

Midvale UTOPIA Network Outage Notification for 9/10/2024 - Footprint(s) MD001

UPDATE: This has been resolved

DESCRIPTION: UTOPIA has been alerted to an outage in the MD001 footprint(s) in Midvale, UT. Field Services are currently working on the fiber dmg. Cause is squirrel chewing. There are 13 residential customers affected

9th September 2024

No incidents reported