UPDATES:

07/25/2026 10:31 PM MDT - Outage resolved. The AC in the cabinet was not working which caused high temperatures in the cabinet and the switches to shut down. Field services opened the doors to cool the cabinet and rebooted the switch stack to restore services. Cool Cats is in route to fix the AC.

TICKET SUBJECT: Outage WV025
TICKET NUMBER: 27627

DESCRIPTION: UTOPIA Network Outage WV025-ADS-1002 slots are down due to a power outage and high temperatures in the cabinet. We are contacting field services
CATEGORY:

START TIME: 07/25/2026 08:40 PM MDT
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