Incidents

Upgrading software on core router in WV011 to add features for future capacity upgrades.

MAINTENANCE START TIME: 8/31/2022 1am

MAINTENANCE STOP TIME: 8/31/2022 5am

SCOPE OF IMPACT: Customers will be without service while the maintenance is performed.

UTOPIA Network Outage Notification for 08/10/2022 - Footprint(s) OR002 DESCRIPTION: UTOPIA has been alerted to an outage in the OR002 footprint in Orem, UT. There are 105 residential and 3 business customers affected. Field Services is in route to investigate. START TIME: 6:28am

Emergency maintenance for MU001. UTOPIA has identified issues with a core device that is causing customer impact. Equipment will be replaced.

MAINTENANCE START TIME: 8/9/2022 1:00am

MAINTENANCE STOP TIME: 8/9/2022 6am

SCOPE OF IMPACT: customers will be without service while equipment is replaced.

199 residential

46 Business