@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
LA007 switch retirement 2/4/2026 8am-4pm

TICKET SUBJECT: LA007 switch retirement 2/4/2026 8am-4pm TICKET NUMBER: 24483

DESCRIPTION: UTOPIA Maintenance LA007 switch retirement 2/4/2026 8am-4pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/04/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/04/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA025 switch retirement for residential customers 2/5/2026 8AM-4PM

TICKET SUBJECT: LA025 switch retirement for residential customers 2/5/2026 8AM-4PM TICKET NUMBER: 24486

DESCRIPTION: UTOPIA Maintenance LA025 switch retirement for residential customers 2/5/2026 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/05/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/05/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

MD011 power test 2/6/2026

UTOPIA Maintenance MD011 power test 2/6/2026. All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/06/2026 12:01 AM MST. MAINTENANCE STOP TIME: 02/06/2026 06:00 AM MST.

MU004 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU004 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24484

DESCRIPTION: UTOPIA Maintenance MU004 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA001 switch retirement for business customers 2/20/2026

TICKET SUBJECT: LA001 switch retirement for business customers 2/20/2026 TICKET NUMBER: 24487

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA009 switch replacement for business customers 2/20/2026

TICKET SUBJECT: LA009 switch replacement for business customers 2/20/2026 TICKET NUMBER: 24488

DESCRIPTION: UTOPIA Maintenance LA009 switch replacement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

MU023 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU023 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24485

DESCRIPTION: UTOPIA Maintenance MU023 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Incidents

31st August 2022

UTOPIA Maintenance in West Valley City 8/31 1:00AM to 5:00 AM, scheduled 3 years ago

Upgrading software on core router in WV011 to add features for future capacity upgrades.

MAINTENANCE START TIME: 8/31/2022 1am

MAINTENANCE STOP TIME: 8/31/2022 5am

SCOPE OF IMPACT: Customers will be without service while the maintenance is performed.

13th August 2022

No incidents reported

12th August 2022

No incidents reported

11th August 2022

No incidents reported

10th August 2022

Orem UTOPIA Orem outage

UTOPIA Network Outage Notification for 08/10/2022 - Footprint(s) OR002 DESCRIPTION: UTOPIA has been alerted to an outage in the OR002 footprint in Orem, UT. There are 105 residential and 3 business customers affected. Field Services is in route to investigate. START TIME: 6:28am

9th August 2022

Emergency Maintenance in Murray - UTOPIA August 9 1:00 AM - 6:00 AM, scheduled 3 years ago

Emergency maintenance for MU001. UTOPIA has identified issues with a core device that is causing customer impact. Equipment will be replaced.

MAINTENANCE START TIME: 8/9/2022 1:00am

MAINTENANCE STOP TIME: 8/9/2022 6am

SCOPE OF IMPACT: customers will be without service while equipment is replaced.

199 residential

46 Business

8th August 2022

No incidents reported

7th August 2022

No incidents reported

6th August 2022

No incidents reported

5th August 2022

No incidents reported

4th August 2022

Layton Layton, Utah - UTOPIA fiber maintenance 10pm-6am 8-4-22 8-5-22

UTOPIA is performing fiber maintenance in Layton on a fiber line in the area due to UDOT having to dig up a curb at the intersection of 2200 W 1000 S. The estimated ETR of maintenance tonight is from 10pm to 6am.

3rd August 2022

No incidents reported

2nd August 2022

No incidents reported

1st August 2022

No incidents reported

31st July 2022

No incidents reported

30th July 2022

No incidents reported

29th July 2022

No incidents reported

28th July 2022

No incidents reported

27th July 2022

No incidents reported

26th July 2022

No incidents reported

25th July 2022

No incidents reported

24th July 2022

No incidents reported

23rd July 2022

No incidents reported

22nd July 2022

No incidents reported

21st July 2022

No incidents reported

20th July 2022

No incidents reported

19th July 2022

No incidents reported

18th July 2022

No incidents reported

17th July 2022

XMission Network Partial Outage

Some network services may have been unavailable from approx 04:45 AM to 5:30 AM, issue is still being investigated and full resolution is not yet reported

16th July 2022

No incidents reported

15th July 2022

No incidents reported

14th July 2022

Payson Utility Power Outage Notification: Payson

Utility Power Outage Notification: Payson There is a power outage in Payson affecting approximately 1200 in footprint(s) PA001, PA004, PA005, PA006, PA009, PA010, PA011, PA016, PA017, PA020, PA023, PA024.
ETR is Being assessed. UTOPIA core is unaffected. Resolved