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Scheduled Maintenance
UTOPIA Power Upgrade in Pleasant Grove 12/2/2022 12:01am

DESCRIPTION: Power upgrade in PA023

MAINTENANCE START TIME: 12/2/2022 12:01am

MAINTENANCE STOP TIME: 12/2/2022 6:00am

SCOPE OF IMPACT: All customers will experience brief outage while maintenance is performed.

UTOPIA Power Upgrade in West Valley 12/2/2022 12:01am

DESCRIPTION: Power upgrade in WV004

MAINTENANCE START TIME: 12/2/2022 12:01am

MAINTENANCE STOP TIME: 12/2/2022 6:00am

SCOPE OF IMPACT: All customers will be without service during upgrade.

Incidents

31st August 2022

UTOPIA Maintenance in West Valley City 8/31 1:00AM to 5:00 AM, scheduled 2 months ago

Upgrading software on core router in WV011 to add features for future capacity upgrades.

MAINTENANCE START TIME: 8/31/2022 1am

MAINTENANCE STOP TIME: 8/31/2022 5am

SCOPE OF IMPACT: Customers will be without service while the maintenance is performed.

13th August 2022

No incidents reported

12th August 2022

No incidents reported

11th August 2022

No incidents reported

10th August 2022

Orem UTOPIA Orem outage

UTOPIA Network Outage Notification for 08/10/2022 - Footprint(s) OR002 DESCRIPTION: UTOPIA has been alerted to an outage in the OR002 footprint in Orem, UT. There are 105 residential and 3 business customers affected. Field Services is in route to investigate. START TIME: 6:28am

9th August 2022

Emergency Maintenance in Murray - UTOPIA August 9 1:00 AM - 6:00 AM, scheduled 3 months ago

Emergency maintenance for MU001. UTOPIA has identified issues with a core device that is causing customer impact. Equipment will be replaced.

MAINTENANCE START TIME: 8/9/2022 1:00am

MAINTENANCE STOP TIME: 8/9/2022 6am

SCOPE OF IMPACT: customers will be without service while equipment is replaced.

199 residential

46 Business

8th August 2022

No incidents reported

7th August 2022

No incidents reported