UPDATES:

10/21/2026 07:01 PM MDT - Ticket resolved

10/21/2026 07:00 PM MDT - All customers are restored.

10/21/2026 06:45 PM MDT - Device is no longer powering on. Customers have been moved to a different switch.

UTOPIA ticket 29079: Outage WHV04 | Power - Device Down

edge-ut-whv04-rtr1 went down. Field Services have been notified of the
problem.

Category: Power Device Down
Started: 10/21/2026 04:01 PM MDT
Impact: Customers affected may be without service.