@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
MNT-MR001-002A State St Ph2 4/2/2026

TICKET SUBJECT: MNT-MR001-002A State St Ph2 4/2/2026 TICKET NUMBER: 25190

DESCRIPTION: UTOPIA Maintenance MNT-MR001-002A State St Ph2 4/2/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/02/2026 10:00 PM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 15 RESIDENTIAL CUSTOMERS: 9

MU009-02 power maintenance 4/3/2026

TICKET SUBJECT: MU009-02 power maintenance 4/3/2026 TICKET NUMBER: 25192

DESCRIPTION: UTOPIA Maintenance MU009-02 power maintenance 4/3/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/03/2026 12:01 AM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22 RESIDENTIAL CUSTOMERS: 58

FP001 power maintenance 4/3/2026

TICKET SUBJECT: FP001 power maintenance 4/3/2026 TICKET NUMBER: 25191

DESCRIPTION: UTOPIA Maintenance FP001 power maintenance 4/3/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/03/2026 12:01 AM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 0

OSP-FA003-001 UDOT Shephard Lane PH2

TICKET SUBJECT: OSP-FA003-001 UDOT Shephard Lane PH2 TICKET NUMBER: 25311

DESCRIPTION: UTOPIA Maintenance OSP-FA003-001 UDOT Shephard Lane PH2 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/09/2026 10:00 PM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 17 RESIDENTIAL CUSTOMERS: 0

RD001 Hut Power Maintenance

TICKET SUBJECT: RD001 Hut Power Maintenance. TICKET NUMBER: 25309

DESCRIPTION: UTOPIA Maintenance RD001 Hut Power Maintenance. CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/10/2026 12:00 AM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

OR006 Power Maintenance - Orem

TICKET SUBJECT: OR006 Power Maintenance TICKET NUMBER: 25310

DESCRIPTION: UTOPIA Maintenance OR006 Power Maintenance CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 04/10/2026 12:00 AM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 208

Incidents

4th November 2021

No incidents reported

3rd November 2021

No incidents reported

2nd November 2021

No incidents reported

1st November 2021

No incidents reported

31st October 2021

No incidents reported

30th October 2021

No incidents reported

29th October 2021

No incidents reported

28th October 2021

No incidents reported

27th October 2021

No incidents reported

26th October 2021

No incidents reported

25th October 2021

No incidents reported

24th October 2021

No incidents reported

23rd October 2021

No incidents reported

22nd October 2021

No incidents reported

21st October 2021

No incidents reported

20th October 2021

Partial Network Outage

XMission is addressing a partial network outage. Network engineers are on site. ETR 9:00 AM

Update issue resolved.

19th October 2021

No incidents reported

18th October 2021

No incidents reported

17th October 2021

LA025 Scheduled Maintenance

Rocky Mountain Power is performing scheduled maintenance in some parts of the Layton area: START: 10/17/2021 09:00 am FINISH: 10/17/2021 02:00 pm 5:54pm edit: Rocky Mountain Power has updated completion time from the initial 2pm estimate to "assessing". Crews still on site.

16th October 2021

No incidents reported

15th October 2021

UTOPIA Maintenance in Layton October 15, 12:00 AM to 6:00 AM, scheduled 4 years ago

DESCRIPTION: Due to UDOT widening US-89 at Cherry Lane in Layton Utah, UTOPIA will be relocating the some fiber.

MAINTENANCE START TIME: Wednesday, October 15, 2021. 12:00 a.m. MDT

MAINTENANCE STOP TIME: Wednesday, October 15, 2021. 6:00 a.m. MDT

Please note this is a reschedule of earlier planned maintenance. Affected customers may expect to be down for the duration of the maintenance window.

14th October 2021

No incidents reported

13th October 2021

XMission Maintenance in cities Murray, Midvale, Lindon.

Maintenance from 12 AM - 6 AM.

12th October 2021

No incidents reported

11th October 2021

No incidents reported

10th October 2021

No incidents reported

9th October 2021

No incidents reported

8th October 2021

UTOPIA General Emergency UTOPIA Router reboot

(UPDATE: this expected reboot was staved off through other recovery efforts)

XMission's legacy router for UTOPIA services is exhibiting problems that require an emergency reboot. All affected customers will experience downtime and may need to power cycle their routers in order to reconnect.

Please note that nearly half of our UTOPIA customers, including all Enterprise and many SMB customers, have been moved off this old router already. The rest have been scheduled for migration within the next too weeks. These customers are not impacted by this issue.

7th October 2021

UTOPIA Fiber Relocation: major outage overnight Oct 7, 12:00 AM to 6:00 AM for many Northern Utah cities, scheduled 4 years ago

UTOPIA is planning an emergency maintenance for Thursday, Oct 7, 2021. UTOPIA fiber needs to be relocated to accommodate UDOT extending Legacy Highway out west to Syracuse.

MAINTENANCE START TIME: 10/07/2021 12 a.m. MDT

MAINTENANCE END TIME: 10/07/2021 6 a.m. MDT

All customers in the following cities can expect to be down for 3 to 4 hours during this maintenance.

Farmington Centerville Layton West Point Clearfield

Please Note: This maintenance window will coincide with XMission's router migration for many of these cities.

6th October 2021

No incidents reported