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Scheduled Maintenance
UTOPIA Maintenance in West Valley City 3/21/25 in 5 days

Multiple Footprints:

DESCRIPTION: UTOPIA Maintenance WV033 topology change 3/21/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 68

TICKET NUMBER: 18392

DESCRIPTION: UTOPIA Maintenance WV037 topology change 3/21/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 24

DESCRIPTION: UTOPIA Maintenance WV018 Topology change 3/21/25 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 29

DESCRIPTION: UTOPIA Maintenance WV032 topology change 3/21/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 59

UTOPIA Maintenance in Midvale 3/21/25 in 5 days

DESCRIPTION: UTOPIA Maintenance MD007 Power Maintenance 3/21/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Syracuse 3/21/25 in 5 days

DESCRIPTION: UTOPIA Maintenance SY004 Power maintenance 3/21/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in West Haven 3/28/25 in 12 days

DESCRIPTION: UTOPIA Maintenance WH001 topology change 3/28/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Clearfield. 3/28/25 in 12 days

DESCRIPTION: UTOPIA Maintenance CF003 topology change 3/28/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 32

UTOPIA Maintenance in Syracuse. 3/28/25 in 12 days

DESCRIPTION: UTOPIA Maintenance SY005 Power maintenance 3/28/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 133

UTOPIA Maintenance in Cedar Hills 3/28/25 in 12 days

DESCRIPTION: UTOPIA Maintenance CH001 Power Maintenance 3/28/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 187

UTOPIA Maintenance in Pleasant Grove. 3/28/25 in 12 days

DESCRIPTION: UTOPIA Maintenance PG001 topology change 3/28/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 158

Incidents

19th January 2024

UTOPIA maintenance UDOT fibers splicing at Hwy 193 and I-15 1/19/24, scheduled 1 year ago
a year ago

DESCRIPTION: UTOPIA maintenance UDOT fibers splicing at Hwy 193 and I-15

MAINTENANCE START TIME: 1/19/2024 12:01 AM MST

MAINTENANCE STOP TIME: 1/19/2024 6:00 AM MST

SCOPE OF IMPACT: A small number of affected customers will experience a brief outage while maintenance is being performed.

7th January 2024

No incidents reported

6th January 2024

No incidents reported

5th January 2024

No incidents reported

4th January 2024

No incidents reported

3rd January 2024

No incidents reported

2nd January 2024

No incidents reported

1st January 2024

No incidents reported

31st December 2023

No incidents reported

30th December 2023

No incidents reported

29th December 2023

XMission Emergency Scheduled Maintenance - resolved, scheduled 1 year ago
a year ago

To improve performance and security on our datacenter network, XMission will be performing emergency scheduled maintenance on our datacenter access switches on Friday the 29th. Maintenance will begin on Friday the 29th at 00:05 AM MST and end by 6:00 AM MST. During this maintenance window our network admins will be upgrading the firmware on our datacenter access switches. Our network admins will strive to minimize downtime as much as possible, but colocation customers can expect service interruptions lasting around 15-45 minutes during this maintenance window.

Customers with VoIP services will also see their service impacted for 15-45 minutes during this time.

Update: Complications with final switch is extending maintenance window. New ETA 8am

Update: Complications resolved. Service should be active

28th December 2023

No incidents reported

27th December 2023

No incidents reported

26th December 2023

No incidents reported

25th December 2023

No incidents reported

24th December 2023

No incidents reported

23rd December 2023

No incidents reported

22nd December 2023

No incidents reported

21st December 2023

No incidents reported

20th December 2023

No incidents reported

19th December 2023

No incidents reported

18th December 2023

No incidents reported

17th December 2023

No incidents reported

16th December 2023

No incidents reported

15th December 2023

West Point UTOPIA partial outage in West Point footprint WP001
a year ago

DESCRIPTION: UTOPIA has been alerted to a possible fiber damage outage in the WP001 in West Point, UT. Field Services are in transit to diagnose issue. There are 32 residential customers affected. Updates will be sent as we know more information.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: 12:00 A.M.

14th December 2023

No incidents reported

13th December 2023

No incidents reported

12th December 2023

No incidents reported

11th December 2023

No incidents reported

10th December 2023

No incidents reported

9th December 2023

No incidents reported