Incidents

9th December 2023

No incidents reported

8th December 2023

UTOPIA General UTOPIA Network Outage Notification for 12/08/2023 - All footprints

UTOPIA Network Outage Notification for 12/08/2023 - All footprints DESCRIPTION: UTOPIA has been alerted to an outage network wide. Updates will be sent as we know more information. START TIME: 3:22PM SCOPE OF IMPACT: Service will be degraded.

7th December 2023

No incidents reported

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

No incidents reported

3rd December 2023

No incidents reported

2nd December 2023

No incidents reported

1st December 2023

No incidents reported

30th November 2023

No incidents reported

29th November 2023

No incidents reported

28th November 2023

No incidents reported

27th November 2023

UTOPIA Maintenance (forced fiber relocation) in Pleasant Grove UT 11/27-11/30, scheduled 10 months ago

DESCRIPTION: UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W.

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

Pleasant Grove UTOPIA Scheduled Maintenance - Pleasant Grove, UT

UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W, affecting some XMission customers there

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

26th November 2023

No incidents reported

25th November 2023

No incidents reported

24th November 2023

No incidents reported

23rd November 2023

No incidents reported

22nd November 2023

No incidents reported

21st November 2023

No incidents reported

20th November 2023

No incidents reported

19th November 2023

No incidents reported

18th November 2023

UTOPIA Emergency maintenance in West Valley City, scheduled 11 months ago

DESCRIPTION: UTOPIA Emergency maintenance . Rebooting MDA with links to WV015-2001 and WV034-1001

MAINTENANCE START TIME: 11/18/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/18/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

6 Business customers

392 Residential customers

17th November 2023

UTOPIA maintenance in Layton, scheduled 11 months ago

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

8 Business/Enterprise customers

30 Residential customers

UTOPIA maintenance in Lindon, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance LI003 and LI007 switches are being moved to the new Lindon ring.

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

89 Business/Enterprise customers

502 Residential customers

UTOPIA Maintenance in Murray, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance MU024 (Murray UT) power upgrade/testing

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

118 Business/Enterprise customers

119 Residential customers

UTOPIA Emergency Maintenance - Fiber Damage Repair in West Valley City 11/17/2023, scheduled 11 months ago

DESCRIPTION: UTOPIA EMERGENCY maintenance fiber damage repair of cable D-WV4.2 144FOC

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a outage while fiber repair maintenance is being performed.

16th November 2023

No incidents reported

15th November 2023

No incidents reported

14th November 2023

No incidents reported

13th November 2023

Tremonton Tremonton Outage - Rocky Mountain Power

Fiber repair on TR003 reported successful, all affected circuits are now reporting operational

12th November 2023

Tremonton Tremonton Outage - TR001

The outage is being worked on. A shed caught fire, and destroyed a large amount of fiber connecting this footprint to the infrastructure. UTOPIA has let us know that this has a current ETR of 12:00AM on 11/13/2023

11th November 2023

No incidents reported

10th November 2023

UTOPIA Maintenance Orem, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance OR021 power upgrade/testing

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

19 Business/Enterprise customers

75 Residential customers

UTOPIA Maintenance Centerville, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance CV005 switch retirement

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

2 Business/Enterprise customers

135 Residential customers

UTOPIA Maintenance Layton, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance LA006 power upgrade and testing. (Layton UT)

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

7 Business/Enterprise customers

472 Residential customer