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Some systems are experiencing issues
Scheduled Maintenance
Artspace Commons Building B Maintenance

Network Administrators will be performing Maintenance on equipment on January 2nd, 12:00 AM. Users may see internet down sporadically for up to an hour, and up to 55 customers may be affected.

UTOPIA Maintenance Orem - power testing 1/3/25

DESCRIPTION: UTOPIA Maintenance OR011 power testing 1/3/25 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/03/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/03/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 64

UTOPIA Maintenance Layton - power testing / upgrade 1/3/25

DESCRIPTION: UTOPIA Maintenance LA006 power testing / upgrade 1/3/25 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/03/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/03/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 257

UTOPIA Maintenance Orem1/3/25

DESCRIPTION: UTOPIA Maintenance OR017 topology change 1/3/25 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 01/03/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/03/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 111

Incidents

30th November 2023

No incidents reported

29th November 2023

No incidents reported

28th November 2023

No incidents reported

27th November 2023

UTOPIA Maintenance (forced fiber relocation) in Pleasant Grove UT 11/27-11/30, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W.

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

Pleasant Grove UTOPIA Scheduled Maintenance - Pleasant Grove, UT

UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W, affecting some XMission customers there

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

26th November 2023

No incidents reported

25th November 2023

No incidents reported

24th November 2023

No incidents reported

23rd November 2023

No incidents reported

22nd November 2023

No incidents reported

21st November 2023

No incidents reported

20th November 2023

No incidents reported

19th November 2023

No incidents reported

18th November 2023

UTOPIA Emergency maintenance in West Valley City, scheduled 1 year ago

DESCRIPTION: UTOPIA Emergency maintenance . Rebooting MDA with links to WV015-2001 and WV034-1001

MAINTENANCE START TIME: 11/18/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/18/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

6 Business customers

392 Residential customers

17th November 2023

UTOPIA maintenance in Layton, scheduled 1 year ago

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

8 Business/Enterprise customers

30 Residential customers

UTOPIA maintenance in Lindon, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LI003 and LI007 switches are being moved to the new Lindon ring.

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

89 Business/Enterprise customers

502 Residential customers

UTOPIA Maintenance in Murray, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance MU024 (Murray UT) power upgrade/testing

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

118 Business/Enterprise customers

119 Residential customers

UTOPIA Emergency Maintenance - Fiber Damage Repair in West Valley City 11/17/2023, scheduled 1 year ago

DESCRIPTION: UTOPIA EMERGENCY maintenance fiber damage repair of cable D-WV4.2 144FOC

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a outage while fiber repair maintenance is being performed.

16th November 2023

No incidents reported

15th November 2023

No incidents reported

14th November 2023

No incidents reported

13th November 2023

Tremonton Tremonton Outage - Rocky Mountain Power

Fiber repair on TR003 reported successful, all affected circuits are now reporting operational

12th November 2023

Tremonton Tremonton Outage - TR001

The outage is being worked on. A shed caught fire, and destroyed a large amount of fiber connecting this footprint to the infrastructure. UTOPIA has let us know that this has a current ETR of 12:00AM on 11/13/2023

11th November 2023

No incidents reported

10th November 2023

UTOPIA Maintenance Orem, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance OR021 power upgrade/testing

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

19 Business/Enterprise customers

75 Residential customers

UTOPIA Maintenance Centerville, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance CV005 switch retirement

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

2 Business/Enterprise customers

135 Residential customers

UTOPIA Maintenance Layton, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LA006 power upgrade and testing. (Layton UT)

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

7 Business/Enterprise customers

472 Residential customer

UTOPIA Maintenance Layton, scheduled 1 year ago

DESCRIPTION: UTOPIA EMERGENCY maintenance LA006-ADS-1001 switch needs to be rebooted to fix an uplink issue.

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 1:00 AM MST

SCOPE OF IMPACT: All customers on this switch will experience a brief outage while maintenance is being performed.

114 Residential customers

9th November 2023

West Valley City UTOPIA Network Outage Notification for 11/9/2023 - Footprint(s) WV024

DESCRIPTION: UTOPIA has been alerted to an outage in the WV024 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 14 residential customers affected.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: 12:00AM

UTOPIA Network Outage Resolution - 11/9-10/2023 - Footprint(s) WV024 in West Valley City, UT. RESOLVED: The outage has been resolved. All services have been restored. Fiber cut/dmg RESOLUTION TIME: 12:00 AM

8th November 2023

Brigham City Resolved - UTOPIA - Brigham City Partial Outage Emergency Maintenance

Update maintenance completed approx 02:00 AM MST - All services restored

DESCRIPTION: UTOPIA EMERGENCY maintenance fiber damage BR004.15.9 48F in Brigham UT

11 XMission residential/business customers will be without service during repair

MAINTENANCE START TIME: 11/7/2023 10:01 PM MST

MAINTENANCE STOP TIME: 11/8/2023 6:00 AM MST

7th November 2023

No incidents reported

6th November 2023

No incidents reported

5th November 2023

No incidents reported

4th November 2023

No incidents reported

3rd November 2023

UTOPIA Maintenance in Orem, scheduled 1 year ago

Residential customers

MAINTENANCE START TIME: 11/2/2023 08:00 AM MST

MAINTENANCE STOP TIME: 11/2/2023 4:00 PM MST

Business customers

MAINTENANCE START TIME: 11/3/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/3/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. Utopia has found a switch that is experiencing packet loss, and all residential customers will be moved to a new switch one at a time on 11/2/2023 during the hours of 8am-4pm and the business customers will be moved at night on 11/3/2023 at 12:01 AM.

UTOPIA Maintenance in Brigham City, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance BR005 power upgrade/testing

MAINTENANCE START TIME: 11/3/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/3/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

42 Business customers

339 Residential customers

UTOPIA Maintenance in Murray, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance fiber damage repair in Murray/MU014.10

MAINTENANCE START TIME: 11/3/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/3/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

13 Residential customers

2nd November 2023

No incidents reported

1st November 2023

No incidents reported