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3rd November 2023

UTOPIA Maintenance in Orem, scheduled 4 months ago

Residential customers

MAINTENANCE START TIME: 11/2/2023 08:00 AM MST

MAINTENANCE STOP TIME: 11/2/2023 4:00 PM MST

Business customers

MAINTENANCE START TIME: 11/3/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/3/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. Utopia has found a switch that is experiencing packet loss, and all residential customers will be moved to a new switch one at a time on 11/2/2023 during the hours of 8am-4pm and the business customers will be moved at night on 11/3/2023 at 12:01 AM.