Incidents

Fiber Damage MU009 - Murray

Fixed · Network > UTOPIA > Murray · 11/26/2025 04:04 PM MST

MU018 Fiber Damage

Fixed · Network > UTOPIA > Murray · 11/25/2025 03:43 PM MST

PPPoE outage

Fixed · Network > UTOPIA > UTOPIA General · 11/25/2025 08:25 AM MST

Brigham City Outage

Fixed · Network > UTOPIA > Brigham City · 11/23/2025 07:41 PM MST

WV038 switch retirement for residential customers 11/25/2025 - West Valley

Fixed · 11/25/2025 08:00 AM MST

Morgan City Power maintenance 11/20/2025

Fixed · 11/20/2025 08:30 PM MST

WV015 switch retirement for residential customers 11/19/2025 - West Valley

Fixed · 11/19/2025 08:00 AM MST

LA001 switch retirement for residential customers - Layton

Fixed · 11/17/2025 08:00 AM MST

UTOPIA Network Outage Likely fiber damage in PE001. - Perry

Fixed · Network > UTOPIA > Perry · 11/11/2025 04:23 PM MST

LI009-ADS-1002 switch retirement 11/19/2025 - Lindon

Fixed · 11/20/2025 12:00 AM MST

WV035 switch retirement for residential customers 11/13/2025 - West Valley

Fixed · 11/13/2025 08:00 AM MST

WV040 switch retirement for residential customers 11/11/2025 - West Valley

Fixed · 11/11/2025 08:00 AM MST

Lindon/Orem UTOPIA Outage

Fixed · Network > UTOPIA > Lindon · 11/07/2025 07:02 AM MST

Southern Ute Outage

Fixed · 11/06/2025 03:58 PM MST

UTOPIA Maintenance Emergency fiber damage repair - West Valley

Fixed · 11/06/2025 09:00 PM MST

WV033 switch retirement for residential customers 11/18/2025 8am-5pm - West Valley

Fixed · 11/18/2025 08:00 AM MST

WV013 switch retirement for residential customers 11/20 8am-4pm - West Valley

Fixed · 11/20/2025 08:00 AM MST

LA013 switch retirement for business customers 11/21/2025 - Layton

Fixed · 11/21/2025 12:00 AM MST

Zimbra/Legacy E-mail Outage

Fixed · Services > Zimbra Hosted Email · 11/04/2025 11:00 AM MST

UPS Rescheduled Maintenance

Fixed · 11/04/2025 03:00 PM MST

UTOPIA Maintenance LA022 Switch retirement for residential customers - Layton

Fixed · 11/04/2025 08:00 AM MST

UTOPIA Maintenance Emergency fiber damage repair MU007.5.2 11/4/2025 Murray

Fixed · 11/04/2025 10:00 AM MST

Emergency reboot edge-ut-pg001-rtr1 - Pleasant Grove

Fixed · 10/30/2025 12:00 AM MDT

NS002 switch retirement 11/14/2025 - North Salt Lake

Fixed · 11/14/2025 12:00 AM MST

LA001 switch retirement 11/14/2025 - Layton

Fixed · 11/14/2025 12:00 AM MST

Lehi Fiber Emergency Maintenance

Fixed · 10/29/2025 01:00 AM MDT

Emergency fiber repair. OR014 - Orem

Fixed · Network > UTOPIA > Orem · 10/26/2025 01:30 PM MDT

EMERGENCY MAINTENANCE NOTIFICATION: MU010 - Murray, Utah

Fixed · Network > UTOPIA > Murray · 10/23/2025 05:00 PM MDT

Southern Ute Fiber outage

Fixed · 10/21/2025 02:55 PM MDT

LA022 switch retirement for business customers 11/7/2025 - Layton

Fixed · 11/07/2025 12:00 AM MST

LA003 switch retirement for residential customers 10/22/2025 - Layton

Fixed · 10/22/2025 08:00 AM MDT

WV002 switch retirement for residential 10/24/2025 - West Valley

Fixed · 10/24/2025 08:00 AM MDT

WV007 switch retirement for residential 10/22/2025 - West Valley

Fixed · 10/22/2025 08:00 AM MDT

OSP-WV024-005 forced fiber relocate 10/29/2025 - West Valley

Fixed · 10/29/2025 10:00 PM MDT

Bonfire Fiber Outage

Fixed · 10/15/2025 04:31 PM MDT

WV011 switch retirement for business customers 10/27/2025 - West Valley

Fixed · 10/27/2025 12:00 AM MDT

WV011 switch retirement residential 10/23/2025 - West Valley

Fixed · 10/23/2025 08:00 AM MDT

MD010 switch retirement for residential customers 10/30/2025 - Midvale

Fixed · 10/30/2025 08:00 AM MDT

MD010 switch retirement for business customers 10/31/2025 -Midvale

Fixed · 10/31/2025 12:00 AM MDT

WV002 switch retirement 10/31/2025 - West Valley

Fixed · 10/31/2025 12:00 AM MDT

TICKET SUBJECT: EMERGENCY fiber damage repair MU016.10 and MU016.9.6 - Murray

Fixed · Network > UTOPIA > Murray · 10/14/2025 05:00 PM MDT

WV042 switch retirement for residential customers 10/24/2025 - West Valley

Fixed · 10/24/2025 08:00 AM MDT

MD008 switch retirement 10/15/2025 residential customers - Midvale

Fixed · 10/15/2025 08:00 AM MDT

WV024 switch retirement 10/31/2025 - West Valley

Fixed · 10/31/2025 12:00 AM MDT

OR009 switch retirement for residential customers 10/21/2025 - Orem

Fixed · 10/21/2025 08:00 AM MDT

OR021 switch retirement 10/15/2025 residential customers - Orem

Fixed · 10/15/2025 08:00 AM MDT

Outage MD008 - ADS Down - Midvale

Fixed · Network > UTOPIA > Midvale · 10/13/2025 01:30 PM MDT

Maintenance MNT-PG003-001 DALTON DR AERIAL RELOCATE - Pleasant Grove

Fixed · 10/23/2025 10:00 PM MDT

LA023 switch retirement for business customers 10/24/2025 - Layton

Fixed · 10/24/2025 12:00 AM MDT

LA003 switch retirement for business customers 10/24/2025 - Layton

Fixed · 10/24/2025 12:00 AM MDT