Incidents

LA006 power maintenance/testing 2/20/2026

Fixed · 02/20/2026 12:00 AM MST

Outage in South Ogden

Fixed · 02/04/2026 04:42 PM MST

Outage Logan

Fixed · Network > UTOPIA > UTOPIA General · 02/04/2026 03:41 PM MST

Lehi Outage with Cabinet 41

Fixed · Network > Lehi Fiber · 02/03/2026 06:56 PM MST

LA009 switch replacement for business customers 2/20/2026

Fixed · 02/20/2026 12:00 AM MST

LA001 switch retirement for business customers 2/20/2026

Fixed · 02/20/2026 12:00 AM MST

LA025 switch retirement for residential customers 2/5/2026 8AM-4PM

Fixed · 02/05/2026 08:00 AM MST

MU023 UPS replacement 2/20/2026 12am-6am

Fixed · 02/20/2026 08:00 AM MST

MU004 UPS replacement 2/20/2026 12am-6am

Fixed · 02/20/2026 12:00 AM MST

LA007 switch retirement 2/4/2026 8am-4pm

Fixed · 02/04/2026 08:00 AM MST

Issues in Lehi

Fixed · Network > Lehi Fiber · 01/30/2026 12:36 PM MST

WV001 Network Hardware Device/UnitDead

Fixed · 01/30/2026 03:40 AM MST

LA021 switch retirement 1/30/2026

Fixed · 01/29/2026 09:15 AM MST

Emergency Fiber damage repair MU016.8 1/29/26 8PM

Fixed · 01/29/2026 08:00 PM MST

LA007 switch retirement 1/29/2026 8-5PM

Fixed · 01/29/2026 08:00 AM MST

LA021 switch retirement for residential 1/29/2026 8-5pm

Fixed · 01/29/2026 08:00 AM MST

LA006 switch retirement for residential customers 1/27/2026

Fixed · 01/27/2026 08:00 AM MST

West Valley City - Outage

Fixed · Network > UTOPIA > West Valley City · 01/23/2026 04:18 PM MST

Outage - SC001/SC002

Fixed · Network > UTOPIA > UTOPIA General · 01/21/2026 02:37 PM MST

MD011 power test 2/6/2026

Fixed · 02/06/2026 12:00 AM MST

PA020 Power maintenance/testing 1/30/2026

Fixed · 01/30/2026 12:00 AM MST

FA001 Power maintenance/testing 1/30/2026

Fixed · 01/30/2026 12:00 AM MST

Emergency fiber maintenance PG001.8 1/15/2026

Fixed · Network > UTOPIA > Pleasant Grove · 01/15/2026 08:00 PM MST

Southern Ute Connection Issues Reported

Fixed · 01/14/2026 07:28 AM MST

XMission Scheduled Maintenance for Southern Ute Fiber Network 01/14/2026

Fixed · 01/13/2026 02:00 PM MST

XMission Scheduled Maintenance for Southern Ute Fiber Network

Fixed · 01/14/2026 12:05 AM MST

XMission Scheduled Maintenance 01/14/2026

Fixed · 01/14/2026 12:01 AM MST

Scheduled critical generator maintenance

Fixed · 01/13/2026 07:00 AM MST

UTOPIA Network Outage West Valley City

Fixed · Network > UTOPIA > West Valley City · 01/11/2026 12:00 AM MST

MU016.5 emergency fiber repair 1/8/2026

Fixed · Network > UTOPIA > Murray · 01/08/2026 12:30 PM MST

Lehi Outage

Fixed · Network > Lehi Fiber · 01/08/2026 11:56 AM MST

Yellowstone Fiber Outage

Fixed · Network > Yellowstone Fiber · 01/05/2026 07:12 PM MST

Lehi Maintenance

Fixed · 01/08/2026 11:30 PM MST

Orem City Outage

Fixed · Network > UTOPIA > Orem · 01/03/2026 05:59 PM MST

UTOPIA West Valley Outage

Fixed · Network > UTOPIA > West Valley City · 12/31/2025 09:49 PM MST

Outage - WV042 possible fiber damage 12/25/2025 2:45PM

Fixed · Network > UTOPIA > West Valley City · 12/25/2025 02:45 PM MST

XMission Emergency Maintenance for Southern Ute Network

Fixed · 12/23/2025 11:55 PM MST

LA014, LA016, & LA017 switch reboots 12/22/2025

Fixed · 12/22/2025 12:00 AM MST

OR032-ADS-7001 CF card repair 1/6/2026

Fixed · 01/06/2026 12:00 AM MST

Brigham City Outage

Fixed · Network > UTOPIA > Brigham City · 12/17/2025 11:01 AM MST

North Salt Lake fiber cut

Fixed · Network > UTOPIA > UTOPIA General · 12/10/2025 10:30 AM MST

UTOPIA Maintenance LA006 switch retirement for business customers 1/16/2026

Fixed · 01/16/2026 12:00 AM MST

UTOPIA Maintenance LA007 switch retirement for business customers 1/16/202

Fixed · 01/16/2026 12:00 AM MST

UTOPIA Maintenance LA017 switch retirement for business customers 1/9/2026

Fixed · 01/09/2026 12:00 AM MST

LA014 switch retirement for business customers 1/9/2026

Fixed · 01/09/2026 12:00 AM MST

LA013 switch retirement for residential customers 12/9/2025

Fixed · Network > UTOPIA > Layton · 12/09/2025 11:00 AM MST

Bozeman Outage

Fixed · 12/09/2025 10:30 AM MST

Phone System Maintenance 12/03/2026

Fixed · Other Infrastructure > Support Phone System · 12/03/2025 09:47 PM MST

Emergency maintenance on LA026-ADS-7001

Fixed · 12/04/2025 12:00 AM MST

TR001-01-ADS-7002 Slot 2 down

Fixed · Network > UTOPIA > Tremonton · 12/02/2025 10:35 AM MST