@XMissionStatus on Twitter
All systems are operational
Scheduled Maintenance
UTOPIA Maintenance in Murray 5/16/25

TICKET SUBJECT: MU011 topology change 5/16/2025 TICKET NUMBER: 19158

DESCRIPTION: UTOPIA Maintenance MU011 topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 13

UTOPIA Maintenance in West Valley City 5/16/25

DESCRIPTION: UTOPIA Maintenance WV018 Power Maintenance 5/16/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Midvale 5/16/25

DESCRIPTION: UTOPIA Maintenance MD007 Topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 29

Bountiful Fiber Maintenance 5/16/25

DESCRIPTION: UTOPIA Maintenance BF004 Power maintenance 05/16/2025 CATEGORY: Power Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance in Payson 5/20/25

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance - Topology Change for Payson

TICKET SUBJECT: PA011 topology change 5/20/2025 TICKET NUMBER: 19296

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in Brigham City 5/21/25

DESCRIPTION: UTOPIA Maintenance BR003-ADS-5001 Retirement 5/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UPDATES: 05/07/2025 03:11 PM MDT - Residential customers will be moved during business hours and the business customer will be moved at midnight.

Incidents

7th August 2022

No incidents reported

6th August 2022

No incidents reported

5th August 2022

No incidents reported

4th August 2022

Layton Layton, Utah - UTOPIA fiber maintenance 10pm-6am 8-4-22 8-5-22

UTOPIA is performing fiber maintenance in Layton on a fiber line in the area due to UDOT having to dig up a curb at the intersection of 2200 W 1000 S. The estimated ETR of maintenance tonight is from 10pm to 6am.

3rd August 2022

No incidents reported

2nd August 2022

No incidents reported

1st August 2022

No incidents reported

31st July 2022

No incidents reported

30th July 2022

No incidents reported

29th July 2022

No incidents reported

28th July 2022

No incidents reported

27th July 2022

No incidents reported

26th July 2022

No incidents reported

25th July 2022

No incidents reported

24th July 2022

No incidents reported

23rd July 2022

No incidents reported

22nd July 2022

No incidents reported

21st July 2022

No incidents reported

20th July 2022

No incidents reported

19th July 2022

No incidents reported

18th July 2022

No incidents reported

17th July 2022

XMission Network Partial Outage

Some network services may have been unavailable from approx 04:45 AM to 5:30 AM, issue is still being investigated and full resolution is not yet reported

16th July 2022

No incidents reported

15th July 2022

No incidents reported

14th July 2022

Payson Utility Power Outage Notification: Payson

Utility Power Outage Notification: Payson There is a power outage in Payson affecting approximately 1200 in footprint(s) PA001, PA004, PA005, PA006, PA009, PA010, PA011, PA016, PA017, PA020, PA023, PA024.
ETR is Being assessed. UTOPIA core is unaffected. Resolved

Brigham City UTOPIA Network Outage Notification for 7/14/20222 - Footprint(s) BR002

UTOPIA Network Outage Notification for 7/14/20222 - Footprint(s) BR002 DESCRIPTION: UTOPIA has been alerted to an outage in the BR002 footprint(s) in Brigham City, UT. Field Services are on site. SCOPE OF IMPACT: All customers affected will be without service. UPDATE: This outage is due to failed hardware. Field Services are working on resolving the issue. There are 473 residential and 12 Business customers affected. RESOLVED: The outage has been resolved. All services have been restored. Equipment failure New Equipment installed RESOLUTION TIME: 4:30 PM

13th July 2022

No incidents reported

12th July 2022

No incidents reported

11th July 2022

No incidents reported

10th July 2022

Emergency XMission Network Maintenance, scheduled 2 years ago

XMission will be performing a firmware upgrade on one of our border rotuers this Sunday (07/10) at 3AM. This firmware update will address a memory leak detected on our border router. Precautions will be taken to move traffic gracefully off the border router prior to maintenance, and no disruption to customer service is expected.

9th July 2022

No incidents reported