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All systems are operational
Scheduled Maintenance
UTOPIA Maintenance in Orem 5.10.24

DESCRIPTION: UTOPIA maintenance OR003 power upgrade/testing

MAINTENANCE START TIME: 5/10/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/10/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Centerville 5/10/24

DESCRIPTION: UTOPIA maintenance CV001 power upgrade/testing.

MAINTENANCE START TIME: 5/10/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/10/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Layton 5/17/24

DESCRIPTION: UTOPIA maintenance LA002 power testing/upgrade.

MAINTENANCE START TIME: 5/17/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/17/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Incidents

9th July 2022

No incidents reported

8th July 2022

No incidents reported

7th July 2022

No incidents reported

6th July 2022

No incidents reported

5th July 2022

Border Router Emergency Maintenance - Partial Network Outage - RESOLVED

Emergency maintenance was required on a network border router - affected traffic was moved to alternate border router at approx 5:30 AM, restoring service, maintenance was then performed, and traffic has since been moved back.

4th July 2022

No incidents reported

3rd July 2022

No incidents reported

2nd July 2022

No incidents reported

1st July 2022

No incidents reported

30th June 2022

No incidents reported

29th June 2022

No incidents reported

28th June 2022

No incidents reported

27th June 2022

No incidents reported

26th June 2022

No incidents reported

25th June 2022

No incidents reported

24th June 2022

No incidents reported

23rd June 2022

West Valley City West Valley Outage

Currently Investigating

22nd June 2022

Support Phone System XMission Office Phones Unstable

Some calls placed to XMission are failing at our office PBX. We are investigating. In the meantime, please feel free to contact us for your sales or support needs at https://xmission.com/livesupport/ or by email to support@xmission.com update Repaired 1:30PM

21st June 2022

No incidents reported

20th June 2022

No incidents reported

19th June 2022

No incidents reported

18th June 2022

No incidents reported

17th June 2022

No incidents reported

16th June 2022

No incidents reported

15th June 2022

No incidents reported

14th June 2022

No incidents reported

13th June 2022

UTOPIA General DNS resolution issues

Administrators troubleshooting reports of sporadic DNS resolution. Mostly causing delays connecting so certain websites. This primarily affects fiber clients or those using our DNS.

12th June 2022

Midvale RMP Outage in Midvale - Affecting customers in and around 84047 zipcode

Rocky Mountain Power has reported a power outage in Midvale affecting a cluster of XMission UTOPIA customers in the area - no current ETA available

11th June 2022

No incidents reported

10th June 2022

No incidents reported