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Scheduled Maintenance
UTOPIA Maintenance in Orem 10/18/2024

DESCRIPTION: UTOPIA Maintenance OR005 Power upgrade 10/18/2024 CATEGORY: Power Device/NewInstallation

MAINTENANCE START TIME: 10/18/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/18/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 115

UTOPIA Maintenance in Layton 10/18/2024

DESCRIPTION: UTOPIA Maintenance LA004 power maintenance 10/18/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/18/2024 12:01 AM MDT MAINTENANCE STOP TIME: 10/18/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 14

Incidents

15th October 2024

No incidents reported

14th October 2024

No incidents reported

13th October 2024

UTOPIA Network Outage Notification for 10/13/24 - Footprint(s) OR006

UTOPIA has been alerted to an outage in the OR006 footprint(s) in Orem, UT. Field Services are in transit to the site. There are 210 residential customers affected. START TIME: 11:53 RESOLVED: The outage has been resolved. All services have been restored. Newmar Busbars failure causing the switch to be inoperable RESOLUTION TIME: 13:10

12th October 2024

No incidents reported

11th October 2024

UTOPIA Maintenance in West Valley City 10.11.24, scheduled 4 days ago

DESCRIPTION: UTOPIA Maintenance WV022 power upgrade / testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/11/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/11/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 38

UTOPIA maintenance in Layton 10.11.24, scheduled 4 days ago

DESCRIPTION: UTOPIA Maintenance LA021 power upgrade / testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/11/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/11/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 14 RESIDENTIAL CUSTOMERS: 440

10th October 2024

No incidents reported

9th October 2024

No incidents reported

8th October 2024

No incidents reported

7th October 2024

No incidents reported

6th October 2024

No incidents reported

5th October 2024

Layton LA021 (Layton) Outage

UTOPIA has been made aware of an outage affecting roughly 200 customers in the Layton footprint of LA021. There is currently no ETA at this time. UPDATE: This has been resolved. You may need to power cycle your personal router if you still are having connection issues.

4th October 2024

UTOPIA Maintenance in Layton 10.4.2024, scheduled 1 week ago

DESCRIPTION: UTOPIA Maintenance LA003 power upgrade/testing 10/4/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/04/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/04/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 88

3rd October 2024

No incidents reported

2nd October 2024

No incidents reported

1st October 2024

Bozeman Bozeman Outage

We have been made aware of issues affecting our Bozeman, MT customers. Our networking team is working on a resolution, and we will update this page as we receive new information. UPDATE: This has since been resolved. You may need to power cycle your personal router, and if your router was set to a static configuration earlier this year you'll want to update your router's WAN connection type to DHCP or Dynamic rather than Static.

30th September 2024

Planned XMission Maintenance for Yellowstone Fiber Network, scheduled 2 weeks ago

Starting Monday night September 30th, XMission will be performing maintenance on our network serving our Yellowstone Fiber customers. This maintenance will consist of upgrading XMission's Yellowstone DNS, DHCP, and speedtest servers to newer, more robust hardware, and rebooting our gateway router. The maintenance will begin at 11 PM and end at 5 AM. During this time customers can expect a disruption in Internet service that will last between 20-30 minutes.

29th September 2024

No incidents reported

28th September 2024

No incidents reported

27th September 2024

Emergency Fiber Repair UTOPIA in Murray 9/27/24, scheduled 2 weeks ago

DESCRIPTION: UTOPIA Maintenance MU008.5.8 fiber damage repair 9/27/2024 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 09/27/2024 10:00 PM MDT MAINTENANCE STOP TIME: 09/28/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 9

26th September 2024

No incidents reported

25th September 2024

No incidents reported

24th September 2024

No incidents reported

23rd September 2024

No incidents reported

22nd September 2024

No incidents reported

21st September 2024

No incidents reported

20th September 2024

No incidents reported

19th September 2024

No incidents reported

18th September 2024

West Valley City West Valley City WV001 Outage

We have confirmed an outage in the WV001 footprint of West Valley City. UTOPIA is sending field services out to investigate. No ETA at this time.

UPDATE: This has since been resolved. You may need to power cycle your router if you are feeling residual effects.

17th September 2024

No incidents reported

16th September 2024

No incidents reported