Incidents

DESCRIPTION: UTOPIA maintenance MD013 stack configuration change

MAINTENANCE START TIME: 3/15/2024 12:01 AM MST

MAINTENANCE STOP TIME: 3/15/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Splice fiber feed to Cabinet 7

All affected customers will experience service disruptions.

Start Time: 00:00 AM

End Time: 03:00 AM

DESCRIPTION: UTOPIA maintenance WV002 power upgrade/maintenance

MAINTENANCE START TIME: 3/1/2024 12:01 AM MST

MAINTENANCE STOP TIME: 3/1/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

257 Residential customers

20 Business customers

ESCRIPTION: Emergency Maintenance OR023-ADS-1003

MAINTENANCE START TIME: 2/29/2024 12:01 AM MST

MAINTENANCE STOP TIME: 2/29/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

DESCRIPTION: UTOPIA power maintenance for LI009 & LI010

MAINTENANCE START TIME: 2/25/2024 12:01 AM MST

MAINTENANCE STOP TIME: 2/25/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

DESCRIPTION: UTOPIA power maintenance for OR023 & OR025

MAINTENANCE START TIME: 2/24/2024 12:01 AM MST

MAINTENANCE STOP TIME: 2/24/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

ESCRIPTION: UTOPIA power maintenance OR006 and OR010 footprints

MAINTENANCE START TIME: 2/23/2024 12:01 AM MST

MAINTENANCE STOP TIME: 2/23/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

DESCRIPTION: UTOPIA maintenance UDOT cable replacement. UDOT is replacing a cable along HWY 89 from Riverdale RD to 36th Street. This will affect OG001 and OG002 footprints.

MAINTENANCE START TIME: 2/21/2024 12:01 AM MST

MAINTENANCE STOP TIME: 2/21/2024 6:00 AM MST

SCOPE OF IMPACT: All customers affected will experience an outage while maintenance is being performed.

DESCRIPTION: LA020 Power Cut Over

MAINTENANCE START TIME: 02/16/2024 12:00 AM MST

MAINTENANCE STOP TIME: 02/16/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Business customers-15

Residential customers-832

XMission will be performing a series of firmware upgrades on equipment in our network. These firmware upgrades have been recommended by our networking vendor and will provide increased performance and stability. XMission will have a network admin onsite to oversee the maintenance.

The maintenance will occur over the span of three nights, between the hours of 12 AM and 6 AM, on Saturday the 10th, Sunday the 11th, and Monday the 12th. Enterprise customers and UTOPIA customers who use PPPoE can expect no downtime from this maintenance. Residential customers on UTOPIA Fiber, Lehi City Fiber, or Bountiful City Fiber can expect a period of downtime lasting up to 60 minutes during this maintenance window.

Update - we have temporarily rerouted traffic though another upstream provider, allowing for Internet connectivity.

Yellowstone Fiber has been alerted to a Fiber cut that is affecting our customers in Bozeman, MT.
START TIME: 3:16 PM

MAINTENANCE NOTIFICATION: LA001 - Layton

START: 02/02/2024 12:00 AM MST

STOP: 02/02/2024 6:00 AM MST

We have a planned maintenance tonight. All customers will experience a brief outage as we perform a power upgrade. ~791 residential customers will be affected.

DESCRIPTION: UTOPIA EMERGENCY maintenance OR032-ADS-7001 switch needs to be rebooted.

MAINTENANCE START TIME: 2/1/2024 12:01 AM MST

MAINTENANCE STOP TIME: 2/1/2024 1:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.