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All systems are operational
Scheduled Maintenance
Artspace Commons and Tryangles Maintenance

Network Admins will be restarting equipment and replacing a UPS at Artspace on September 11th, 6:00 AM. Restarting the switch and replacing the UPS will take anywhere from 10 minutes, to an hour, and less than 85 customers will be affected.

UTOPIA Maintenance in Layton 9.13.24

DESCRIPTION: UTOPIA Maintenance LA013 Hut Power Cut Over CATEGORY: Power UtilityPower/Change

MAINTENANCE START TIME: 09/13/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/13/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 298

UTOPIA Maintenance in West Haven 9.13.24

DESCRIPTION: UTOPIA Maintenance Full redundancy WHV ring CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 09/13/2024 12:01 AM MDT MAINTENANCE STOP TIME: 09/13/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 131

UTOPIA Fiber Maintenance in Murray/Midvale 9.13.24

DESCRIPTION: Damage/Repair D-MUMD7.1 (Backbone)

MAINTENANCE START TIME: 9/13/2024 12:00 AM MST MAINTENANCE STOP TIME: 9/13/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Residential customers-399

UTOPIA Maintenance in Layton 9.20.24

DESCRIPTION: UTOPIA Maintenance LA016 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/20/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/20/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 429

UTOPIA Maintenance in Payson 9.20.24

DESCRIPTION: UTOPIA Maintenance PA023 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/20/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/20/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 5

Incidents

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

No incidents reported

3rd December 2023

No incidents reported

2nd December 2023

No incidents reported

1st December 2023

No incidents reported

30th November 2023

No incidents reported

29th November 2023

No incidents reported

28th November 2023

No incidents reported

27th November 2023

UTOPIA Maintenance (forced fiber relocation) in Pleasant Grove UT 11/27-11/30, scheduled 9 months ago

DESCRIPTION: UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W.

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

Pleasant Grove UTOPIA Scheduled Maintenance - Pleasant Grove, UT

UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W, affecting some XMission customers there

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

26th November 2023

No incidents reported

25th November 2023

No incidents reported

24th November 2023

No incidents reported

23rd November 2023

No incidents reported

22nd November 2023

No incidents reported

21st November 2023

No incidents reported

20th November 2023

No incidents reported

19th November 2023

No incidents reported

18th November 2023

UTOPIA Emergency maintenance in West Valley City, scheduled 9 months ago

DESCRIPTION: UTOPIA Emergency maintenance . Rebooting MDA with links to WV015-2001 and WV034-1001

MAINTENANCE START TIME: 11/18/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/18/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

6 Business customers

392 Residential customers

17th November 2023

UTOPIA maintenance in Layton, scheduled 9 months ago

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

8 Business/Enterprise customers

30 Residential customers

UTOPIA maintenance in Lindon, scheduled 9 months ago

DESCRIPTION: UTOPIA maintenance LI003 and LI007 switches are being moved to the new Lindon ring.

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

89 Business/Enterprise customers

502 Residential customers

UTOPIA Maintenance in Murray, scheduled 9 months ago

DESCRIPTION: UTOPIA maintenance MU024 (Murray UT) power upgrade/testing

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

118 Business/Enterprise customers

119 Residential customers

UTOPIA Emergency Maintenance - Fiber Damage Repair in West Valley City 11/17/2023, scheduled 9 months ago

DESCRIPTION: UTOPIA EMERGENCY maintenance fiber damage repair of cable D-WV4.2 144FOC

MAINTENANCE START TIME: 11/17/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/17/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a outage while fiber repair maintenance is being performed.

16th November 2023

No incidents reported

15th November 2023

No incidents reported

14th November 2023

No incidents reported

13th November 2023

Tremonton Tremonton Outage - Rocky Mountain Power

Fiber repair on TR003 reported successful, all affected circuits are now reporting operational

12th November 2023

Tremonton Tremonton Outage - TR001

The outage is being worked on. A shed caught fire, and destroyed a large amount of fiber connecting this footprint to the infrastructure. UTOPIA has let us know that this has a current ETR of 12:00AM on 11/13/2023

11th November 2023

No incidents reported

10th November 2023

UTOPIA Maintenance Orem, scheduled 9 months ago

DESCRIPTION: UTOPIA maintenance OR021 power upgrade/testing

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

19 Business/Enterprise customers

75 Residential customers

UTOPIA Maintenance Centerville, scheduled 9 months ago

DESCRIPTION: UTOPIA maintenance CV005 switch retirement

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

2 Business/Enterprise customers

135 Residential customers

UTOPIA Maintenance Layton, scheduled 9 months ago

DESCRIPTION: UTOPIA maintenance LA006 power upgrade and testing. (Layton UT)

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

7 Business/Enterprise customers

472 Residential customer

UTOPIA Maintenance Layton, scheduled 9 months ago

DESCRIPTION: UTOPIA EMERGENCY maintenance LA006-ADS-1001 switch needs to be rebooted to fix an uplink issue.

MAINTENANCE START TIME: 11/10/2023 12:01 AM MST

MAINTENANCE STOP TIME: 11/10/2023 1:00 AM MST

SCOPE OF IMPACT: All customers on this switch will experience a brief outage while maintenance is being performed.

114 Residential customers

9th November 2023

West Valley City UTOPIA Network Outage Notification for 11/9/2023 - Footprint(s) WV024

DESCRIPTION: UTOPIA has been alerted to an outage in the WV024 footprint(s) in West Valley, UT. Field Services are in transit to the site. There are 14 residential customers affected.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: 12:00AM

UTOPIA Network Outage Resolution - 11/9-10/2023 - Footprint(s) WV024 in West Valley City, UT. RESOLVED: The outage has been resolved. All services have been restored. Fiber cut/dmg RESOLUTION TIME: 12:00 AM

8th November 2023

Brigham City Resolved - UTOPIA - Brigham City Partial Outage Emergency Maintenance

Update maintenance completed approx 02:00 AM MST - All services restored

DESCRIPTION: UTOPIA EMERGENCY maintenance fiber damage BR004.15.9 48F in Brigham UT

11 XMission residential/business customers will be without service during repair

MAINTENANCE START TIME: 11/7/2023 10:01 PM MST

MAINTENANCE STOP TIME: 11/8/2023 6:00 AM MST

7th November 2023

No incidents reported