@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
MU023 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU023 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24485

DESCRIPTION: UTOPIA Maintenance MU023 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Lehi Fiber Maintenance 02/20/2026

Lehi Fiber is preforming maintenance on February 20, 2026 from 8:30 AM to 12:30 PM. 3 customers will experience service disruptions. This work is part of ongoing efforts to improve network stability and reliability.

WV001 switch retirement for residential customers 2/24-26 8AM-4PM

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for residential customers 2/24-26 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/24/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/26/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 9 RESIDENTIAL CUSTOMERS: 288

Fiber relocate Perry to North Ogden 2/26/2026

DESCRIPTION: UTOPIA Maintenance Fiber relocate Perry to North Ogden 2/26/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 02/26/2026 10:00 PM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

WV001 switch retirement for business customers 2/27/2026

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for business customers 2/27/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6

MU009 power maintenance/testing 2/27/2026

MU009 power maintenance/testing 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

LA011 power maintenance 2/27/2026

LA011 power maintenance 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

MU026 switch retirement 2/27/2026

MU026 switch retirement 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

MU025 Fiber relocation for Murray City Public Works 3/3 - 3/5/2026

MU025 Fiber relocation for Murray City Public Works 3/3 - 3/5/2026 MAINTENANCE START TIME: 03/03/2026 10:00 PM MST MAINTENANCE STOP TIME: 03/05/2026 06:00 AM MST

PA017 Power maintenance/testing 3/6/2026

PA017 Power maintenance/testing 3/6/2026 MAINTENANCE START TIME: 03/06/2026 12:01 AM MST MAINTENANCE STOP TIME: 03/06/2026 06:00 AM MST

Layton Storm Drain fiber relocate 3/6/2026

Layton Storm Drain fiber relocate 3/6/2026 MAINTENANCE START TIME: 03/06/2026 12:01 AM MST MAINTENANCE STOP TIME: 03/06/2026 06:00 AM MST

LA021 power maintenance/testing 3/6/2026

LA021 power maintenance/testing 3/6/2026 MAINTENANCE START TIME: 03/06/2026 12:01 AM MST MAINTENANCE STOP TIME: 06/06/2026 06:00 AM MDT

Incidents

28th October 2022

UTOPIA Maintenance in Centerville 10/28 12:00AM to 06:00AM, scheduled 3 years ago

DESCRIPTION: Move switches onto new power system in CV004.

INCIDENT START TIME: 10/28/2022 12:01 am

INCIDENT STOP TIME: 10/28/2022 6:00 am

SCOPE OF IMPACT: All customers will experience a brief outage during power upgrade.

UTOPIA Maintenance in Layton 10/28 12:00AM to 06:00AM, scheduled 3 years ago

DESCRIPTION: Upgrading LA022 battery backup system.

INCIDENT START TIME: 10/28/2022 12:01 a.m.

INCIDENT STOP TIME: 10/28/2022 6:00 a.m.

SCOPE OF IMPACT: All customer will experience outage during move to new power system.

23rd October 2022

No incidents reported

22nd October 2022

No incidents reported

21st October 2022

UTOPIA Maintenance in West Valley 10/21 12:00AM to 06:00AM, scheduled 3 years ago

DESCRIPTION: Upgrading WV035 battery backup system.

INCIDENT START TIME: 10/21/2022 12:01 a.m.

INCIDENT STOP TIME: 10/21/2022 6:00 a.m.

SCOPE OF IMPACT: All customer will experience outage during move to new power system.

20th October 2022

No incidents reported

19th October 2022

No incidents reported

18th October 2022

No incidents reported

17th October 2022

No incidents reported

16th October 2022

Midvale Outage

UTOPIA Network Outage Notification for 10/16/22 - Footprint(s) MD001 DESCRIPTION: UTOPIA has been alerted to an outage in the MD001 footprint(s) in Midvale, UT.

Field Services are in transit to the site. There are 26 residential customers affected.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.

15th October 2022

No incidents reported

14th October 2022

No incidents reported

13th October 2022

No incidents reported

12th October 2022

No incidents reported

11th October 2022

No incidents reported

10th October 2022

No incidents reported

9th October 2022

No incidents reported

8th October 2022

No incidents reported

7th October 2022

Orem outage OR006

Outage in OR006. Field techs in transit

resolved

6th October 2022

No incidents reported

5th October 2022

No incidents reported

4th October 2022

No incidents reported

3rd October 2022

Centerville Centerville outage Cv004

No ETR

Resolved.

2nd October 2022

No incidents reported

1st October 2022

No incidents reported

30th September 2022

No incidents reported

29th September 2022

Murray UTOPIA fiber maintenance, Murray001, Sandy001

A small handful of XMission customers in Murray and Sandy will be without UTOPIA service during fiber maintenance in the area tonight, Midnight to 6AM

28th September 2022

No incidents reported

27th September 2022

No incidents reported

26th September 2022

No incidents reported

25th September 2022

No incidents reported

24th September 2022

No incidents reported