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Scheduled Maintenance
WV011 switch retirement for business customers 10/27/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV011 switch retirement for business customers 10/27/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/27/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/27/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22

OSP-WV024-005 forced fiber relocate 10/29/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance OSP-WV024-005 forced fiber relocate 10/29/2025 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 10/29/2025 10:00 PM MDT
MAINTENANCE STOP TIME: 10/30/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 5

MD010 switch retirement for residential customers 10/30/2025 - Midvale

DESCRIPTION: UTOPIA Maintenance MD010 switch retirement for residential customers 10/30/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/30/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/30/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 39

WV024 switch retirement 10/31/2025 - West Valley

DESCRIPTION: UTOPIA Maintenance WV024 switch retirement 10/31/2025
CATEGORY: Network Hardware Device/Replacement
MAINTENANCE START TIME: 10/31/2025 12:01 AM MDT
MAINTENANCE STOP TIME: 10/31/2025 06:00 AM MDT
SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.
BUSINESS/ENTERPRISE CUSTOMERS: 1
RESIDENTIAL CUSTOMERS: 26

WV002 switch retirement 10/31/2025 - West Valley

TICKET NUMBER: 22431

DESCRIPTION: UTOPIA Maintenance WV002 switch retirement 10/31/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/31/2025 12:00 AM MDT MAINTENANCE STOP TIME: 10/31/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3

MD010 switch retirement for business customers 10/31/2025 -Midvale

DESCRIPTION: UTOPIA Maintenance MD010 switch retirement for business customers 10/31/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/31/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/31/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1

LA022 switch retirement for business customers 11/7/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA022 switch retirement for business customers 11/7/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4

Incidents

4th February 2022

No incidents reported

3rd February 2022

No incidents reported

2nd February 2022

No incidents reported

1st February 2022

No incidents reported

31st January 2022

No incidents reported

30th January 2022

No incidents reported

29th January 2022

No incidents reported

28th January 2022

UTOPIA Maintenance in Murray Jan 28 12:00 AM to 6:00 AM, scheduled 3 years ago

UTOPIA will be retiring core equipment DCS-MU015-R from our MU015 footprint located in Murray Utah.

Customers across multiple ISPs will be affected. Customers can expect to be down for approximately 10 -15 minutes during this maintenance.

27th January 2022

No incidents reported

26th January 2022

No incidents reported

25th January 2022

No incidents reported

24th January 2022

No incidents reported

23rd January 2022

No incidents reported

22nd January 2022

No incidents reported

21st January 2022

No incidents reported

20th January 2022

No incidents reported

19th January 2022

No incidents reported

18th January 2022

No incidents reported

17th January 2022

No incidents reported

16th January 2022

No incidents reported

15th January 2022

No incidents reported

14th January 2022

No incidents reported

13th January 2022

UTOPIA Power Maintenance in Layton January 13 1:00 AM, scheduled 3 years ago

Due to the outage affecting footprints LA007, LA0017, and LA023. UTOPIA will be doing a power maintenance in our LA007 Hut in Layton Utah.

This is expected to be non-customer affecting. If for any reason the HUT losses power, customers will be down for about 10 minutes while equipment reboots.

MAINTENANCE START TIME: Thursday January 13, 2022, 1:00 am MDT

MAINTENANCE END TIME: Thursday January 13, 2022, 5:00 am MDT

12th January 2022

No incidents reported

11th January 2022

No incidents reported

10th January 2022

No incidents reported

9th January 2022

No incidents reported

8th January 2022

No incidents reported

7th January 2022

No incidents reported

6th January 2022

No incidents reported