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Scheduled Maintenance
UTOPIA MD013 switch retirement 10/3/2025

DESCRIPTION: UTOPIA Maintenance MD013 switch retirement 10/3/2025 CATEGORY: Network Hardware Device/Replacement

  • MAINTENANCE START TIME: 10/03/2025 08:00 AM MDT
  • MAINTENANCE STOP TIME: 10/03/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

UTOPIA Maintenance in Midvale 10/03.25 DAYTIME

DESCRIPTION: UTOPIA Maintenance MD013 switch retirement 10/3/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/03/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/03/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

XMission Phone Network Maintenance

XMission’s SIP Trunk provider has scheduled software upgrades to ensure optimal quality and connectivity.

Start Time: Wednesday, October 8, 11:00:00 PM (CDT) ( Thursday, October 9, 4:00:00 AM (GMT) ) Stop Time: Thursday, October 9, 5:00:00 AM (CDT) ( Thursday, October 9, 10:00:00 AM (GMT) )

This upgrade should not affect our office phone lines. However, if you are unable to contact support during the maintenance window via phone, please contact us via Live Support or email.

UTOPIA Maintenance in Layton 10/9/25

DESCRIPTION: UTOPIA Maintenance LA004 switch retirement for residential 10/9/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/09/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/09/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 14

UTOPIA Maintenance in Payson 10/9/25 10:00 PM - 6:00 AM

DESCRIPTION: UTOPIA Maintenance Fiber forced fiber relocate MNT-PA020-001 10/9/2025 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 10/09/2025 10:00 PM MDT MAINTENANCE STOP TIME: 10/10/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 19

UTOPIA OR009 switch retirement for business customers 10/17/2025

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

BUSINESS/ENTERPRISE SITES (4): 220509 - XMission 226103 - XMission 229430 - XMission 348767 - XMission

UTOPIA OR021 switch retirement for business customers 10/17/2025

DESCRIPTION: UTOPIA Maintenance OR021 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Orem 10/17/26

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

Incidents

11th December 2021

Artspace Power Outage affecting Artspace Commons, Tryangles, Central 9th - ETR 8AM Dec 11th

Rocky Mountain Power is reporting a power outage that is affecting the buildings at Artspace Commons, and consequently Tryangles and Central 9th. ETA is 8 AM

10th December 2021

No incidents reported

9th December 2021

No incidents reported

8th December 2021

No incidents reported

7th December 2021

No incidents reported

6th December 2021

No incidents reported

5th December 2021

No incidents reported

4th December 2021

No incidents reported

3rd December 2021

No incidents reported

2nd December 2021

No incidents reported

1st December 2021

No incidents reported

30th November 2021

No incidents reported

29th November 2021

No incidents reported

28th November 2021

No incidents reported

27th November 2021

No incidents reported

26th November 2021

No incidents reported

25th November 2021

No incidents reported

24th November 2021

Midvale Limited UTOPIA Outage in Midvale -- Fiber Cut

UPDATE: repairs completed 1:10 PM MDT

A small number of customers are affected by a fiber cut in Midvale. Crews are on site, ETR 2:00 PM MDT

23rd November 2021

Murray UTOPIA Outage in Murray

RESOLVED 12:22 PM

DESCRIPTION: UTOPIA has been alerted to an outage in the MU009-02 footprint(s) in Murray, UT. Field Services are in transit to the site.

22nd November 2021

No incidents reported

21st November 2021

No incidents reported

20th November 2021

No incidents reported

19th November 2021

Emergency UTOPIA Maintenance in Orem 11/19 12:00 AM to 5:00 AM, scheduled 3 years ago

Affected customers can expect downtime for 1-2 hours during he maintenance window while they are moved to a new switch.

18th November 2021

No incidents reported

17th November 2021

No incidents reported

16th November 2021

No incidents reported

15th November 2021

No incidents reported

14th November 2021

No incidents reported

13th November 2021

No incidents reported

12th November 2021

No incidents reported

11th November 2021

No incidents reported