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Scheduled Maintenance
UTOPIA MD013 switch retirement 10/3/2025

DESCRIPTION: UTOPIA Maintenance MD013 switch retirement 10/3/2025 CATEGORY: Network Hardware Device/Replacement

  • MAINTENANCE START TIME: 10/03/2025 08:00 AM MDT
  • MAINTENANCE STOP TIME: 10/03/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

UTOPIA Maintenance in Midvale 10/03.25 DAYTIME

DESCRIPTION: UTOPIA Maintenance MD013 switch retirement 10/3/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/03/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/03/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 40

XMission Phone Network Maintenance

XMission’s SIP Trunk provider has scheduled software upgrades to ensure optimal quality and connectivity.

Start Time: Wednesday, October 8, 11:00:00 PM (CDT) ( Thursday, October 9, 4:00:00 AM (GMT) ) Stop Time: Thursday, October 9, 5:00:00 AM (CDT) ( Thursday, October 9, 10:00:00 AM (GMT) )

This upgrade should not affect our office phone lines. However, if you are unable to contact support during the maintenance window via phone, please contact us via Live Support or email.

UTOPIA Maintenance in Layton 10/9/25

DESCRIPTION: UTOPIA Maintenance LA004 switch retirement for residential 10/9/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/09/2025 08:00 AM MDT MAINTENANCE STOP TIME: 10/09/2025 04:00 PM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 14

UTOPIA Maintenance in Payson 10/9/25 10:00 PM - 6:00 AM

DESCRIPTION: UTOPIA Maintenance Fiber forced fiber relocate MNT-PA020-001 10/9/2025 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 10/09/2025 10:00 PM MDT MAINTENANCE STOP TIME: 10/10/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 19

UTOPIA OR009 switch retirement for business customers 10/17/2025

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

BUSINESS/ENTERPRISE SITES (4): 220509 - XMission 226103 - XMission 229430 - XMission 348767 - XMission

UTOPIA OR021 switch retirement for business customers 10/17/2025

DESCRIPTION: UTOPIA Maintenance OR021 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Orem 10/17/26

DESCRIPTION: UTOPIA Maintenance OR009 switch retirement for business customers 10/17/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 10/17/2025 12:01 AM MDT MAINTENANCE STOP TIME: 10/17/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 0

Incidents

19th November 2021

UTOPIA Maintenance in Layton 11/19/2021 12 AM to 6 AM, scheduled 3 years ago

::The maintenance has been canceled until further notice.::

Only 10 residential customers will be affected by the following maintenance alert:

DESCRIPTION: This is to relocate the LA023.5.8 24FOC for the UDOT US-89 improvement project. UTOPIA will be cutting the LA023.5.824FOC inside the existing conduit path way that needs to be abandoned and splicing it to the newly placed LA023.5.8 24FOC in new conduit pathway on the east and west side of 2800 E to accommodate for the 2800 E road extension.

Affected customers should expect to be without service for up to 6 hours during the maintenance window

12th November 2021

No incidents reported

11th November 2021

No incidents reported

10th November 2021

No incidents reported

9th November 2021

No incidents reported

8th November 2021

No incidents reported

7th November 2021

No incidents reported

6th November 2021

No incidents reported

5th November 2021

No incidents reported

4th November 2021

No incidents reported

3rd November 2021

No incidents reported

2nd November 2021

No incidents reported

1st November 2021

No incidents reported

31st October 2021

No incidents reported

30th October 2021

No incidents reported

29th October 2021

No incidents reported

28th October 2021

No incidents reported

27th October 2021

No incidents reported

26th October 2021

No incidents reported

25th October 2021

No incidents reported

24th October 2021

No incidents reported

23rd October 2021

No incidents reported

22nd October 2021

No incidents reported

21st October 2021

No incidents reported

20th October 2021

Partial Network Outage

XMission is addressing a partial network outage. Network engineers are on site. ETR 9:00 AM

Update issue resolved.

19th October 2021

No incidents reported

18th October 2021

No incidents reported

17th October 2021

LA025 Scheduled Maintenance

Rocky Mountain Power is performing scheduled maintenance in some parts of the Layton area: START: 10/17/2021 09:00 am FINISH: 10/17/2021 02:00 pm 5:54pm edit: Rocky Mountain Power has updated completion time from the initial 2pm estimate to "assessing". Crews still on site.

16th October 2021

No incidents reported

15th October 2021

UTOPIA Maintenance in Layton October 15, 12:00 AM to 6:00 AM, scheduled 3 years ago

DESCRIPTION: Due to UDOT widening US-89 at Cherry Lane in Layton Utah, UTOPIA will be relocating the some fiber.

MAINTENANCE START TIME: Wednesday, October 15, 2021. 12:00 a.m. MDT

MAINTENANCE STOP TIME: Wednesday, October 15, 2021. 6:00 a.m. MDT

Please note this is a reschedule of earlier planned maintenance. Affected customers may expect to be down for the duration of the maintenance window.

14th October 2021

No incidents reported