DESCRIPTION: UTOPIA Network Outage Possible fiber damage effecting BL001.CWDM.1 cable tag.
CATEGORY: Fiber Damage/CableCut

START TIME: 02/05/2026 01:31 PM MST
END TIME:

SCOPE OF IMPACT: Customers affected may be without service.

VERIFIED BUSINESS/ENTERPRISE CUSTOMERS: 2
VERIFIED RESIDENTIAL CUSTOMERS: 0

UPDATES:
02/05/2026 10:44 PM MST - Ticket resolved
02/05/2026 10:43 PM MST - The fiber repair is complete. All customer are back up.