TICKET SUBJECT: Outage- OR010-ADS-7002
DESCRIPTION: UTOPIA Network Outage
CATEGORY: Power Device/UnitDead

START TIME: 08/26/2025 05:56 AM MDT
END TIME:

SCOPE OF IMPACT: Customers affected may be without service.

VERIFIED BUSINESS/ENTERPRISE CUSTOMERS: 4
VERIFIED RESIDENTIAL CUSTOMERS: 12
UPDATES:
08/26/2025 07:33 AM MDT - Ticket resolved
08/26/2025 07:33 AM MDT - OR010-ADS-7002 slot 1 was rebooted and restored.