CATEGORY: Network Hardware Device/UnitDead
START TIME: 03/02/2026 08:09 AM MST
END TIME: 03/02/2026 10:17 AM MST
SCOPE OF IMPACT: Customers affected may be without service.
UPDATES:
03/02/2026 10:17 AM MST - Ticket resolved
03/02/2026 10:16 AM MST - Card was replaced. All customers are back up.