DESCRIPTION: UTOPIA Network Outage
CATEGORY: Fiber Damage/CableCut
START TIME: 12/25/2025 02:45 PM MST
END TIME: 12/26/25 02:00 PM MST
SCOPE OF IMPACT: Customers affected may be without service.
VERIFIED BUSINESS/ENTERPRISE CUSTOMERS: 0
VERIFIED RESIDENTIAL CUSTOMERS: 21
12/25/2025 07:31 PM MST - break/fix on our WV042.5 288FOC. We have 119 customers on this cable. 118 residential and 1 business. We currently have 26 residential customers down now and 1 business. When we cut the cable we will lose another 92 residential customers.
Due to the Holiday and availability from our contractors we are shooting for TOMORROW 12/26/25 8AM - 2PM.
Resolved