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31st May 2024

West Valley City WVC fiber damage

DESCRIPTION: UTOPIA has been alerted to a possible fiber cut. Utah Field Services are in transit to identify issue. Updates will be sent as we know more information.

A shed catching on fire which led to power and fiber lines to be severely damaged is the cause of the fiber outage. 2:00 A.M. ETR. This is possible to move up or down depending on RMP and other utilities out there.


SCOPE OF IMPACT: All customers affected will be without service.

UTOPIA Network Outage Resolution - 05/31/24 - Footprint(s) WV011 in West Valley, UT. RESOLVED: The outage has been resolved. All services restored. Building/shed caught fire, which led to fiber damage on the adjacent utility pole RESOLUTION TIME: 08:30 AM