Residential customers
MAINTENANCE START TIME: 11/2/2023 08:00 AM MST
MAINTENANCE STOP TIME: 11/2/2023 4:00 PM MST
Business customers
MAINTENANCE START TIME: 11/3/2023 12:01 AM MST
MAINTENANCE STOP TIME: 11/3/2023 6:00 AM MST
SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. Utopia has found a switch that is experiencing packet loss, and all residential customers will be moved to a new switch one at a time on 11/2/2023 during the hours of 8am-4pm and the business customers will be moved at night on 11/3/2023 at 12:01 AM.