@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
LA011 switch retirement for residential customers 2/9 and 2/10 8am-4pm

DESCRIPTION: UTOPIA Maintenance LA011 switch retirement for residential customers 2/9 and 2/10 8am-4pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/09/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/10/2026 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 173

LA016 switch retirement for residential customers 2/11 - 2/12/2026 8AM - 5PM

DESCRIPTION: UTOPIA Maintenance LA016 switch retirement for residential customers 2/11 - 2/12/2026 8AM - 5PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/11/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/12/2026 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 163

LA011 switch retirement for business customers 2/13/2026

DESCRIPTION: UTOPIA Maintenance LA011 switch retirement for business customers 2/13/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

LA016 switch retirement for business customers 2/13/2026 12:00-6:00am

TICKET SUBJECT: LA016 switch retirement for business customers 2/13/2026 TICKET NUMBER: 24579

DESCRIPTION: UTOPIA Maintenance LA016 switch retirement for business customers 2/13/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

BUSINESS/ENTERPRISE SITES (1): 386407 - XMission

MU004 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU004 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24484

DESCRIPTION: UTOPIA Maintenance MU004 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA001 switch retirement for business customers 2/20/2026

TICKET SUBJECT: LA001 switch retirement for business customers 2/20/2026 TICKET NUMBER: 24487

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA009 switch replacement for business customers 2/20/2026

TICKET SUBJECT: LA009 switch replacement for business customers 2/20/2026 TICKET NUMBER: 24488

DESCRIPTION: UTOPIA Maintenance LA009 switch replacement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA006 power maintenance/testing 2/20/2026

All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

LA006 power maintenance/testing 2/20/2026

DESCRIPTION: UTOPIA Maintenance LA006 power maintenance/testing 2/20/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 261

MU023 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU023 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24485

DESCRIPTION: UTOPIA Maintenance MU023 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

WV001 switch retirement for residential customers 2/24-26 8AM-4PM

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for residential customers 2/24-26 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/24/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/26/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 9 RESIDENTIAL CUSTOMERS: 288

WV001 switch retirement for business customers 2/27/2026

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for business customers 2/27/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6

Incidents

7th March 2025

UTOPIA Maintenance in Draper 3/7/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance DR001 power maintenance 3/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Syracuse 3/7/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance SY002 power maintenance 3/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 123

UTOPIA Maintenance in West Valley City 3/7/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance WV003 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 14 RESIDENTIAL CUSTOMERS: 12

UTOPIA Maintenance in Murray 3/7/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance MU013 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 140

28th February 2025

UTOPIA Maintenance in American Fork 2/28/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance AF001 power maintenance and testing 2/28/2025 CATEGORY:

MAINTENANCE START TIME: 02/28/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/28/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Syracuse 2/28/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance SY001 power maintenance 2/28/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/28/2025 12:01 AM MST MAINTENANCE STOP TIME:

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 157

27th February 2025

UTOPIA Maintenance in Orem 2/27/25, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance Orem ring redundancy test 2/27/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 02/27/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 47 RESIDENTIAL CUSTOMERS: 479

24th February 2025

No incidents reported

23rd February 2025

No incidents reported

22nd February 2025

No incidents reported

21st February 2025

No incidents reported

20th February 2025

No incidents reported

19th February 2025

No incidents reported

18th February 2025

Murray UTOPIA Maintenance Emergency fiber repair MU007.2.7 02/18/2025

DESCRIPTION: UTOPIA Maintenance Emergency fiber repair MU007.2.7 02/18/2025 CATEGORY: Fiber Repair/UndergroundCableDamage

MAINTENANCE START TIME: 02/18/2025 03:00 PM MST MAINTENANCE STOP TIME: 02/18/2025 07:00 PM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 7

17th February 2025

No incidents reported

16th February 2025

No incidents reported

15th February 2025

No incidents reported

14th February 2025

UTOPIA Power maintenance in West Valley City, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance WV029 Power maintenance 2/14/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 39

UTOPIA Power maintenance in Layton, scheduled 11 months ago

DESCRIPTION: UTOPIA Maintenance LA022 Power maintenance 2/14/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 8 RESIDENTIAL CUSTOMERS: 208

13th February 2025

No incidents reported

12th February 2025

No incidents reported

11th February 2025

No incidents reported

10th February 2025

No incidents reported

9th February 2025

No incidents reported

8th February 2025

No incidents reported

7th February 2025

UTOPIA Power Maintenance in Layton, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance LA017 power maintenance 2/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 19 RESIDENTIAL CUSTOMERS: 62

UTOPIA Maintenance Retire in Layton, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance Retire LA024-ADS-2001 2/7/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 1

UTOPIA Power Maintenance in West Valley City 2/7/25, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance WV036 Power maintenance 2/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 46

UTOPIA Maintenance in Perry. 2/7.25, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance PE001 topology change 2/7/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 13 RESIDENTIAL CUSTOMERS: 278

UTOPIA Maintenance in Murray City 2/7/25, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance MU001 device retirement 2/7/2025 CATEGORY: Network Hardware Device/Replacement

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 33 RESIDENTIAL CUSTOMERS: 13

6th February 2025

UTOPIA Emergency Maintenance in Midvale 2/6/25, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance EMERGENCY power maintenance at MD004 CATEGORY: Power Device/NewInstallation

MAINTENANCE START TIME: 02/06/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/06/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 57

5th February 2025

No incidents reported

4th February 2025

No incidents reported

3rd February 2025

No incidents reported

2nd February 2025

No incidents reported

1st February 2025

No incidents reported

31st January 2025

UTOPIA Maintenance Emergency fiber damage repair Murray, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance Emergency fiber damage repair MU016.8 1/31/2025 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 01/31/2025 10:00 PM MST MAINTENANCE STOP TIME: 02/01/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance Orem Ring topology change, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance Orem Ring topology change 1/31/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 01/31/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 47 RESIDENTIAL CUSTOMERS: 488

UTOPIA Power Maintenance in Layton, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance LA011 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/31/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 353

UTOPIA Power Maintenance in Payson, scheduled 1 year ago

DESCRIPTION: UTOPIA Maintenance PA004 power maintenance 1/31/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/31/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 175

30th January 2025

UTOPIA Emergency Maintenance in Midvale & Murray

DESCRIPTION: UTOPIA Maintenance OSP-MU012-010 forced fiber relocate

MAINTENANCE START TIME: 01/30/2025 10:00 PM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22 RESIDENTIAL CUSTOMERS: 579

After the work on 29-30th, continued work is necessary to finish migration. Emergency continued maintenance slot set for following night.

Midvale UTOPIA Outage | Midvale, Murray

UTOPIA has reported this has been complete.

UTOPIA is reporting the scheduled maintenance affecting some of our customers in Midvale and Murray that was performed overnight is currently going past the expected resolution time of 6 AM. Splicing is being finalized. No ETR currently but updates will be posted as they are received

29th January 2025

Zimbra Server Maintenenace, scheduled 1 year ago

On 01/29/2025 (10 PM–12 AM MST), XMission will be rolling out a security patch update on all our Zimbra servers. Expected downtime is minimal—around five minutes per server for a quick restart.

28th January 2025

No incidents reported

27th January 2025

No incidents reported

26th January 2025

No incidents reported