@XMissionStatus on Twitter
All systems are operational
Scheduled Maintenance
UTOPIA Maintenance in Murray 6.28.24

TIME CHANGE:

DESCRIPTION: UTOPIA maintenance MU007 power upgrade/testing

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Syracuse 6/28/2024

DESCRIPTION: UTOPIA maintenance SY005 power upgrade/testing.

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST

MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Fiber Maintenance in Orem 6/28/2024

DESCRIPTION: UTOPIA maintenance OR002 migration to the ring

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST

MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience an outage while maintenance is being performed.

Incidents

17th May 2024

UTOPIA Maintenance in Layton 5/17/24, scheduled 1 month ago

DESCRIPTION: UTOPIA maintenance LA002 power testing/upgrade.

MAINTENANCE START TIME: 5/17/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/17/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

13th May 2024

No incidents reported

12th May 2024

No incidents reported

11th May 2024

No incidents reported

10th May 2024

UTOPIA Maintenance in Centerville 5/10/24, scheduled 1 month ago

DESCRIPTION: UTOPIA maintenance CV001 power upgrade/testing.

MAINTENANCE START TIME: 5/10/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/10/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Orem 5.10.24, scheduled 1 month ago

DESCRIPTION: UTOPIA maintenance OR003 power upgrade/testing

MAINTENANCE START TIME: 5/10/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/10/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

9th May 2024

No incidents reported

8th May 2024

Syracuse UTOPIA Network Outage Notification for 5/8/2024 - Footprint(s) SY001

UTOPIA Network Outage Notification for 5/8/2024 - Footprint(s) SY001 DESCRIPTION: UTOPIA has been alerted to an outage in the SY001 footprint(s) in Syricuse City, UT. Field Services are in transit to the site. There are 200+ residential customers affected.

7th May 2024

No incidents reported

6th May 2024

No incidents reported

5th May 2024

Lindon LI009 - UTOPIA Outage LINDON, UT

RESOLVED - 01:15 AM MT

UTOPIA is further investigating the transit on site which resulted in outage earlier on the 4th. Approximately 117 residential customers in Lindon, UT are currently affected, field techs have been dispatched

4th May 2024

Lindon UTOPIA Network Outage Notification for 05/04/24 - Footprint(s) LI009

UTOPIA Network Outage Resolution - 05/04/24 - Footprint(s) LI009 in Lindon, UT. RESOLVED: The outage has been resolved, and all services have been restored. The initial cause was a utility power outage. The cabinet has no functioning backup generator. RESOLUTION TIME: 16:48 UTOPIA Network Outage Notification for 05/04/24 - Footprint(s) LI009 DESCRIPTION: UTOPIA has been alerted to an outage in the LI009 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 117 residential customers affected.

UTOPIA Outage in Lindon on LI009

Approximately 117 customers affected. Field services are investigating.

3rd May 2024

UTOPIA Maintenance in Layton 5/2/24, scheduled 1 month ago

DESCRIPTION: UTOPIA maintenance LA023 power upgrade/testing.

MAINTENANCE START TIME: 5/3/2024 12:01 AM MST

MAINTENANCE STOP TIME: 5/3/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Orem 5.3.24, scheduled 1 month ago

DESCRIPTION: UTOPIA maintenance OR024 migration to new ring.

MAINTENANCE START TIME: 5/3/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/3/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

2nd May 2024

No incidents reported

1st May 2024

No incidents reported

30th April 2024

No incidents reported

29th April 2024

No incidents reported

28th April 2024

No incidents reported

27th April 2024

No incidents reported

26th April 2024

UTOPIA Power maintenance in Layton, scheduled 1 month ago

DESCRIPTION: LA025 Power maintenance

MAINTENANCE START TIME: 4/26/2024 12:00 AM MST

MAINTENANCE STOP TIME: 4/26/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-459

UTOPIA Power Maintenance in Orem, scheduled 1 month ago

DESCRIPTION: OR027 Power maintenance

MAINTENANCE START TIME: 4/19/2024 12:00 AM MST

MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-285

UTOPIA Maintenance in Orem, scheduled 1 month ago

DESCRIPTION: OR002 Power maintenance

MAINTENANCE START TIME: 4/26/2024 12:00 AM MST

MAINTENANCE STOP TIME: 4/26/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-263

Orem UTOPIA Outage in Orem

UTOPIA Network Outage Notification for 4/26/2024 - Footprint(s) OR002

DESCRIPTION: UTOPIA has been alerted to an outage in the OR002 footprint(s) in OR002, UT. Field Services are in transit to the site.

~120 residential customers affected.

RESOLVED: The outage has been resolved. All services have been restored. The switch stack was power cycled.

RESOLUTION TIME: 11:00 p.m

25th April 2024

No incidents reported

24th April 2024

Lehi Fiber Maintenance 4.24.24, scheduled 1 month ago

Firmware upgrade

Time: April 24, 2024. 00:00 AM Until: April 24, 2024. 06:00 AM

All affected customers will experience service interruptions during the maintenance window.

Lehi Fiber Lehi Fiber Maintenance - April 24, 2024

Firmware upgrade

Time: April 24, 2024. 00:00 AM Until: April 24, 2024. 06:00 AM

All affected customers will experience service interruptions during the maintenance window.

23rd April 2024

Artspace Artspace Commons Outage - Resolved 04/23/2024

We have been made aware of issues affecting our Artspace customers. Our network admin is investigating this issue on site. Outage was caused by an equipment failure, but the connection has been resolved and normal service should be expected

22nd April 2024

No incidents reported

21st April 2024

No incidents reported

20th April 2024

No incidents reported

19th April 2024

No incidents reported

18th April 2024

No incidents reported

17th April 2024

No incidents reported

16th April 2024

No incidents reported

15th April 2024

No incidents reported

14th April 2024

Orem Outage, Orem UT

We've been made aware of an outage in Orem, Utah affecting our customers. At this time, we do not have an ETR, but will update as we receive information.

Update: Roughly 600 customers are affected by this outage. It seems to be due to a power outage.