@XMissionStatus on Bluesky
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Scheduled Maintenance
LA025 switch retirement for residential customers 2/5/2026 8AM-4PM

TICKET SUBJECT: LA025 switch retirement for residential customers 2/5/2026 8AM-4PM TICKET NUMBER: 24486

DESCRIPTION: UTOPIA Maintenance LA025 switch retirement for residential customers 2/5/2026 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/05/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/05/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

MD011 power test 2/6/2026

UTOPIA Maintenance MD011 power test 2/6/2026. All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/06/2026 12:01 AM MST. MAINTENANCE STOP TIME: 02/06/2026 06:00 AM MST.

MU004 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU004 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24484

DESCRIPTION: UTOPIA Maintenance MU004 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA001 switch retirement for business customers 2/20/2026

TICKET SUBJECT: LA001 switch retirement for business customers 2/20/2026 TICKET NUMBER: 24487

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA009 switch replacement for business customers 2/20/2026

TICKET SUBJECT: LA009 switch replacement for business customers 2/20/2026 TICKET NUMBER: 24488

DESCRIPTION: UTOPIA Maintenance LA009 switch replacement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

MU023 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU023 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24485

DESCRIPTION: UTOPIA Maintenance MU023 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Incidents

10th May 2024

UTOPIA Maintenance in Orem 5.10.24, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance OR003 power upgrade/testing

MAINTENANCE START TIME: 5/10/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/10/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

3rd May 2024

UTOPIA Maintenance in Layton 5/2/24, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LA023 power upgrade/testing.

MAINTENANCE START TIME: 5/3/2024 12:01 AM MST

MAINTENANCE STOP TIME: 5/3/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Orem 5.3.24, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance OR024 migration to new ring.

MAINTENANCE START TIME: 5/3/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/3/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

30th April 2024

No incidents reported

29th April 2024

No incidents reported

28th April 2024

No incidents reported

27th April 2024

No incidents reported

26th April 2024

UTOPIA Power maintenance in Layton, scheduled 1 year ago

DESCRIPTION: LA025 Power maintenance

MAINTENANCE START TIME: 4/26/2024 12:00 AM MST

MAINTENANCE STOP TIME: 4/26/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-459

UTOPIA Power Maintenance in Orem, scheduled 1 year ago

DESCRIPTION: OR027 Power maintenance

MAINTENANCE START TIME: 4/19/2024 12:00 AM MST

MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-285

UTOPIA Maintenance in Orem, scheduled 1 year ago

DESCRIPTION: OR002 Power maintenance

MAINTENANCE START TIME: 4/26/2024 12:00 AM MST

MAINTENANCE STOP TIME: 4/26/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-263

Orem UTOPIA Outage in Orem

UTOPIA Network Outage Notification for 4/26/2024 - Footprint(s) OR002

DESCRIPTION: UTOPIA has been alerted to an outage in the OR002 footprint(s) in OR002, UT. Field Services are in transit to the site.

~120 residential customers affected.

RESOLVED: The outage has been resolved. All services have been restored. The switch stack was power cycled.

RESOLUTION TIME: 11:00 p.m

25th April 2024

No incidents reported

24th April 2024

Lehi Fiber Maintenance 4.24.24, scheduled 1 year ago

Firmware upgrade

Time: April 24, 2024. 00:00 AM Until: April 24, 2024. 06:00 AM

All affected customers will experience service interruptions during the maintenance window.

Lehi Fiber Lehi Fiber Maintenance - April 24, 2024

Firmware upgrade

Time: April 24, 2024. 00:00 AM Until: April 24, 2024. 06:00 AM

All affected customers will experience service interruptions during the maintenance window.

23rd April 2024

Artspace Artspace Commons Outage - Resolved 04/23/2024

We have been made aware of issues affecting our Artspace customers. Our network admin is investigating this issue on site. Outage was caused by an equipment failure, but the connection has been resolved and normal service should be expected

22nd April 2024

No incidents reported

21st April 2024

No incidents reported

20th April 2024

No incidents reported

19th April 2024

UTOPIA Maintenance in Centerville 4/19, scheduled 1 year ago

DESCRIPTION: CV006 Power maintenance

MAINTENANCE START TIME: 4/19/2024 12:00 AM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPia Maintenance in Orem 4/19, scheduled 1 year ago

DESCRIPTION: OR027 Power maintenance

MAINTENANCE START TIME: 4/19/2024 12:00 AM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Ticket number: 13631

18th April 2024

UTOPIA Maintenance in West Point 4/17 through 4/19 (Nights), scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance UDOT forced fiber relocate OSP-WP002-006

2 nights MAINTENANCE START TIME: 4/17/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/18/2024 6:00 AM MST

MAINTENANCE START TIME: 4/18/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

17th April 2024

UTOPIA Maintenance in West Point 4/17 through 4/19 (Nights), scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance UDOT forced fiber relocate OSP-WP002-006

2 nights MAINTENANCE START TIME: 4/17/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/18/2024 6:00 AM MST

MAINTENANCE START TIME: 4/18/2024 10:00 PM MST MAINTENANCE STOP TIME: 4/19/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

16th April 2024

No incidents reported

15th April 2024

No incidents reported

14th April 2024

Orem Outage, Orem UT

We've been made aware of an outage in Orem, Utah affecting our customers. At this time, we do not have an ETR, but will update as we receive information.

Update: Roughly 600 customers are affected by this outage. It seems to be due to a power outage.

13th April 2024

No incidents reported

12th April 2024

UTOPIA Maintenance in Centerville 4/12/24, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance CV004 power upgrade/testing.

MAINTENANCE START TIME: 4/12/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/12/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

11th April 2024

No incidents reported

10th April 2024

No incidents reported

9th April 2024

No incidents reported

8th April 2024

No incidents reported

7th April 2024

No incidents reported

6th April 2024

No incidents reported

5th April 2024

UTOPIA Emergency Maintenance in Lehi and Murray 4/5/2024, scheduled 1 year ago

DESCRIPTION: UTOPIA EMERGENCY maintenance topology change.

MAINTENANCE START TIME: 4/5/2024 12:01 AM MST MAINTENANCE STOP TIME: 4/5/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. LE005 (Lehi) and MU024 (Murray) customers are affected.

4th April 2024

No incidents reported

3rd April 2024

No incidents reported

2nd April 2024

No incidents reported

1st April 2024

No incidents reported