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All systems are operational
Scheduled Maintenance
UTOPIA Maintenance in West Point 10/6/2023

DESCRIPTION: UTOPIA maintenance WP001 switch replacement.

MAINTENANCE START TIME: 10/06/2023 12:01 AM MST

MAINTENANCE STOP TIME: 10/06/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

132 residential customers will be affected.

Incidents

18th September 2023

No incidents reported

17th September 2023

No incidents reported

16th September 2023

Syracuse Outage

PROBLEM: XMission traffic stopped passing to all customers in Syracuse at 9:00 p.m. affecting about 80 customers. No other providers were affected. RESOLVED: Engineering resolved the issue by failing XMission over to the backup circuit.

Outage in Murray, Utah

There is currently an outage in Murray and Midvale, and UTOPIA is in the process of finding a cause. We will keep updating this page as more information comes in.

UTOPIA Network Outage Resolution - MU015 & MD009 RESOLVED: The outage has been resolved. All services have been restored. Switch failure RESOLUTION TIME: 18:40

15th September 2023

No incidents reported

14th September 2023

No incidents reported

13th September 2023

Bozeman Bozeman Outage - resolved

We have been made aware of an outage impacting our Bozeman customers. We are currently working with Yellowstone Fiber for a resolution. There is no ETA at this time.

DESCRIPTION: UTOPIA has been alerted to an outage in the BL001, BD001 footprint(s) in Bluffdale, UT. Field Services are in transit to the site. There are 15+- Business customers affected. Updates will be sent as we know more information. START TIME: 7:45 PM SCOPE OF IMPACT: All customers affected will be without service.

RESOLVED: The outage has been resolved. All services have been restored. An MDA card needed to be reseated.

12th September 2023

No incidents reported