XMission Status

UTOPIA Maintenance in Tremonton 9.22.23, scheduled 4 days ago

DESCRIPTION: UTOPIA maintenance TR003 power upgrade/testing

MAINTENANCE START TIME: 9/22/2023 12:01 AM MST

MAINTENANCE STOP TIME: 09/22/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Murray 9.22.23, scheduled 4 days ago

DESCRIPTION: UTOPIA maintenance MU023 power upgrade/testing

MAINTENANCE START TIME: 9/22/2023 12:01 AM MST

MAINTENANCE STOP TIME: 09/22/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Scheduled Maintenance for Artspace Commons, scheduled 1 week ago

The scheduled maintenance will take place September 16th at 12:00 AM. Network admins are going to be replacing a network switch. This process is expected to last an hour or less. Less than a dozen customers will be impacted and will not have internet during this time.

No incidents reported

Murray Murray Partial Outage

UTOPIA has confirmed an outage in the Murray area. They have a tech en route, but no ETA at this time.

-UPDATE: This has since been resolved

No incidents reported

Scheduled Maintenance for XMission Voice, scheduled 3 weeks ago

XMission will perform upgrades on our VoIP SBC this Saturday morning, Sept. 2, from midnight to 3 a.m. Downtime should be brief and may require a reboot of your onsite Telephone Adapter.

Brigham City Fiber Maintenance Sept 1, 2023, scheduled 3 weeks ago

DESCRIPTION: UTOPIA maintenance relocation of fiber tag BR004.15 and BR.1 from aerial to buried. Rescheduled from 8/31 to 9/1 MAINTENANCE START TIME: 9/1/2023 12:01 AM MST MAINTENANCE STOP TIME: 9/1/2023 6:00 AM MST SCOPE OF IMPACT: All customers will experience an outage while maintenance is being performed.

Layton City Fiber Maintenance Sept 1, 2023, scheduled 3 weeks ago

DESCRIPTION: UTOPIA maintenance Adding LA003 switches to the ring design. MAINTENANCE START TIME: 9/1/2023 12:01 AM MST MAINTENANCE STOP TIME: 9/1/2023 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

West Valley City Fiber Maintenance Sept 1, 2023, scheduled 3 weeks ago

DESCRIPTION: UTOPIA maintenance WV035 power upgrade/testing MAINTENANCE START TIME: 9/1/2023 12:01 AM MST MAINTENANCE STOP TIME: 9/1/2023 6:00 AM MST SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Midvale City Fiber Maintenance Sept 1, 2023, scheduled 3 weeks ago

MAINTENANCE NOTIFICATION: MD001 - Midvale START: 9/1/2023 12:01 AM STOP: 9/1/2023 6:00 AM We have a planned maintenance tonight. All customers will experience a brief outage as we perform a power upgrade. ~139 residential customers will be affected.

MAINTENANCE NOTIFICATION: MD002- Midvale START: 9/1/2023 12:01 AM STOP: 9/1/2023 6:00 AM We have a planned maintenance tonight. All customers will experience a brief outage as we perform a power upgrade. ~127 residential customers will be affected.

Orem Orem Outage - OR007

UTOPIA has been alerted to an outage in the OR007 footprint(s) in Orem, UT. There are 100+ residential customers affected. Updates will be sent as we know more information.

UTOPIA Network Outage Resolution - 9/1/23 - Footprint(s) OR007 in Orem, UT. RESOLVED: The outage has been resolved. All services have been restored. Fiber backbone was spliced wrong RESOLUTION TIME: 2:00

No incidents reported

Incidents

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