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Scheduled Maintenance
UTOPIA Maintenance in Murray 6.28.24

TIME CHANGE:

DESCRIPTION: UTOPIA maintenance MU007 power upgrade/testing

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Syracuse 6/28/2024

DESCRIPTION: UTOPIA maintenance SY005 power upgrade/testing.

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST

MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Fiber Maintenance in Orem 6/28/2024

DESCRIPTION: UTOPIA maintenance OR002 migration to the ring

MAINTENANCE START TIME: 6/28/2024 12:01 AM MST

MAINTENANCE STOP TIME: 6/28/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience an outage while maintenance is being performed.

Incidents

23rd June 2023

UTOPIA Maintenance in Murray 6/23/23, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance MU009 power upgrade/maintenance

MAINTENANCE START TIME: 6/23/2023 12:01 AM MST

MAINTENANCE STOP TIME: 6/23/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

16th June 2023

UTOPIA Maintenance in Brigham CIty 6/16/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance BR005 power testing

MAINTENANCE START TIME: 6/16/2023 12:01 AM

MAINTENANCE STOP TIME: 6/16/2023 6:00 AM

SCOPE OF IMPACT: We don’t expect to lose any customers however with this type of maintenance there is always risk. Potentially customers could see a brief outage while switches reboot.

UTOPIA Maintenance in Orem 6/16/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance OR025 power testing.

MAINTENANCE START TIME: 6/16/2023 12:01 AM

MAINTENANCE STOP TIME: 6/16/2023 6:00 AM

SCOPE OF IMPACT: We don’t expect to lose any customers however with this type of maintenance there is always risk. Potentially customers could see a brief outage while switches reboot.

12th June 2023

No incidents reported

11th June 2023

No incidents reported

10th June 2023

No incidents reported

9th June 2023

UTOPIA Maintenance in Layton 6/9/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance power maintenance in LA009 core site.

MAINTENANCE START TIME: 6/9/2023 12:01 AM

MAINTENANCE STOP TIME: 6/9/2023 6:00 AM

SCOPE OF IMPACT: All of Davis county may experience a brief outage during this maintenance window.

UTOPIA Maintenance in Layton 6/9/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LA001, LA011, LA013, LA016 changing stack configuration.

MAINTENANCE START TIME: 6/9/2023 12:01 AM

MAINTENANCE STOP TIME: 6/9/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

610 residential

UTOPIA Maintenance in Midvale 6/9/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance MD003 power testing

MAINTENANCE START TIME: 6/9/2023 12:01 AM

MAINTENANCE STOP TIME: 6/9/2023 6:00 AM

SCOPE OF IMPACT: All customers may experience a brief outage while maintenance is being performed.

8th June 2023

No incidents reported

7th June 2023

No incidents reported

6th June 2023

Zimbra Hosted Email Zimbra Hosted Email Outage

"One of our Zimbra servers is experiencing a service outage since 8:29am"

UPDATE: This issue has been resolved.

5th June 2023

No incidents reported

4th June 2023

No incidents reported

3rd June 2023

No incidents reported

2nd June 2023

UTOPIA Maintenance in Lindon 6/2/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LI005 power upgrade/testing

MAINTENANCE START TIME: 6/2/2023 12:01AM

MAINTENANCE STOP TIME: 6/2/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage during maintenance.

UTOPIA Maintenance in Layton 6/2/23, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance power upgrade/testing in LA011

MAINTENANCE START TIME: 6/2/2023 12:01 AM

MAINTENANCE STOP TIME: 6/2/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

1st June 2023

No incidents reported

31st May 2023

No incidents reported

30th May 2023

No incidents reported

29th May 2023

No incidents reported

28th May 2023

No incidents reported

27th May 2023

No incidents reported

26th May 2023

No incidents reported

25th May 2023

No incidents reported

24th May 2023

No incidents reported

23rd May 2023

Morgan UTOPIA Network Outage Notification for 5/23/2023 - Footprint(s) MR001

UTOPIA Network Outage Notification for 5/23/2023 - Footprint(s) MR001 DESCRIPTION: UTOPIA has been alerted to an outage in the MR001 footprint(s) in Morgan, UT. Field Services are in transit to the site. There are 1139 residential customers affected.

UTOPIA Network Outage Resolution - 5/23/23 - Footprint(s) MR001 in Morgan, UT. RESOLVED: The outage has been resolved. All services have been restored. fiber cutover completed RESOLUTION TIME: 10:00 PM

22nd May 2023

No incidents reported

21st May 2023

No incidents reported

20th May 2023

No incidents reported

19th May 2023

No incidents reported

18th May 2023

No incidents reported

17th May 2023

No incidents reported

16th May 2023

No incidents reported

15th May 2023

No incidents reported

14th May 2023

No incidents reported