Incidents

DESCRIPTION : Utopia maintenance MD008 power maintenance/upgrade 3/24/2023

MAINTENANCE START TIME: 3/24/2023 12:01 AM

MAINTENANCE STOP TIME: 3/24/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed.

DESCRIPTION : Utopia Maintenance LI010 switch retirement 3/22/2023

MAINTENANCE START TIME: 3/22/2023 8:00 AM

MAINTENANCE STOP TIME: 3/22/2023 4:00 PM

SCOPE OF IMPACT: Customers will notice a brief outage while they are moved to a upgraded switch.

UTOPIA Network Outage Notification for 3/10/2023 - Footprint(s) LI006 DESCRIPTION: UTOPIA has been alerted to an outage in the LI006 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 170 residential customers affected.

Resolved - 10/03/2023 21:05

Zimbra Hosted Email Notification: From 11:14 am to 11:52 am MST, all inbound mail for all Zimbra Hosted Email was rejected. The emails that were rejected have been lost. All Zimbra Hosted Email services have been restored.