@XMissionStatus on Bluesky
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Scheduled Maintenance
UTOPIA Maintenance man hole repair 3/26/2026 - West Valley

CATEGORY: Fiber Repair/UndergroundCableDamage

MAINTENANCE START TIME: 03/26/2026 10:00 PM MDT MAINTENANCE STOP TIME: 03/27/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance LA001 power maintenance/testing 3/27/2026 - Layton

DESCRIPTION: UTOPIA Maintenance LA001 power maintenance/testing 3/27/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/27/2026 12:01 AM MDT MAINTENANCE STOP TIME: 03/27/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 12 RESIDENTIAL CUSTOMERS: 331

MNT-MR001-002A State St Ph2 4/2/2026

TICKET SUBJECT: MNT-MR001-002A State St Ph2 4/2/2026 TICKET NUMBER: 25190

DESCRIPTION: UTOPIA Maintenance MNT-MR001-002A State St Ph2 4/2/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/02/2026 10:00 PM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 15 RESIDENTIAL CUSTOMERS: 9

MU009-02 power maintenance 4/3/2026

TICKET SUBJECT: MU009-02 power maintenance 4/3/2026 TICKET NUMBER: 25192

DESCRIPTION: UTOPIA Maintenance MU009-02 power maintenance 4/3/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/03/2026 12:01 AM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22 RESIDENTIAL CUSTOMERS: 58

FP001 power maintenance 4/3/2026

TICKET SUBJECT: FP001 power maintenance 4/3/2026 TICKET NUMBER: 25191

DESCRIPTION: UTOPIA Maintenance FP001 power maintenance 4/3/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/03/2026 12:01 AM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 0

RD001 Hut Power Maintenance

TICKET SUBJECT: RD001 Hut Power Maintenance. TICKET NUMBER: 25309

DESCRIPTION: UTOPIA Maintenance RD001 Hut Power Maintenance. CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/10/2026 12:00 AM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

OR006 Power Maintenance - Orem

TICKET SUBJECT: OR006 Power Maintenance TICKET NUMBER: 25310

DESCRIPTION: UTOPIA Maintenance OR006 Power Maintenance CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 04/10/2026 12:00 AM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 208

Incidents

29th October 2022

No incidents reported

28th October 2022

UTOPIA Maintenance in Centerville 10/28 12:00AM to 06:00AM, scheduled 3 years ago

DESCRIPTION: Move switches onto new power system in CV004.

INCIDENT START TIME: 10/28/2022 12:01 am

INCIDENT STOP TIME: 10/28/2022 6:00 am

SCOPE OF IMPACT: All customers will experience a brief outage during power upgrade.

UTOPIA Maintenance in Layton 10/28 12:00AM to 06:00AM, scheduled 3 years ago

DESCRIPTION: Upgrading LA022 battery backup system.

INCIDENT START TIME: 10/28/2022 12:01 a.m.

INCIDENT STOP TIME: 10/28/2022 6:00 a.m.

SCOPE OF IMPACT: All customer will experience outage during move to new power system.

Murray Murray Outage MU023 - Fixed

UTOPIA Network Outage Notification for 10/28/2022 - Footprint(s) MU023 DESCRIPTION: UTOPIA has been alerted to an outage in the MU023 footprint(s) in Murray, UT. Field Services and Engineers are in transit to the site. There are 100 residential customers affected.

RESOLVED: The outage has been resolved. All services have been restored. Switch failed swapped to new switch, set up truck rolls for 7 customers who's equipment is incompatible with the new switch.

27th October 2022

No incidents reported

26th October 2022

No incidents reported

25th October 2022

VoIP XMission Mobile App (Android)

Android users using the XMission Mobile Voice App, are not getting notifications of new incoming phones calls. We believe the issue is with the Android operating system is not accepting the "push notifications" from our Voice Server relaying the incoming call to the user. If you have your XMission Mobile Voice App open and live on the screen this does not apply.

24th October 2022

No incidents reported

23rd October 2022

No incidents reported

22nd October 2022

No incidents reported

21st October 2022

UTOPIA Maintenance in West Valley 10/21 12:00AM to 06:00AM, scheduled 3 years ago

DESCRIPTION: Upgrading WV035 battery backup system.

INCIDENT START TIME: 10/21/2022 12:01 a.m.

INCIDENT STOP TIME: 10/21/2022 6:00 a.m.

SCOPE OF IMPACT: All customer will experience outage during move to new power system.

20th October 2022

No incidents reported

19th October 2022

No incidents reported

18th October 2022

No incidents reported

17th October 2022

No incidents reported

16th October 2022

Midvale Outage

UTOPIA Network Outage Notification for 10/16/22 - Footprint(s) MD001 DESCRIPTION: UTOPIA has been alerted to an outage in the MD001 footprint(s) in Midvale, UT.

Field Services are in transit to the site. There are 26 residential customers affected.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue.

15th October 2022

No incidents reported

14th October 2022

No incidents reported

13th October 2022

No incidents reported

12th October 2022

No incidents reported

11th October 2022

No incidents reported

10th October 2022

No incidents reported

9th October 2022

No incidents reported

8th October 2022

No incidents reported

7th October 2022

Orem outage OR006

Outage in OR006. Field techs in transit

resolved

6th October 2022

No incidents reported

5th October 2022

No incidents reported

4th October 2022

No incidents reported

3rd October 2022

Centerville Centerville outage Cv004

No ETR

Resolved.

2nd October 2022

No incidents reported

1st October 2022

No incidents reported

30th September 2022

No incidents reported