@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
WV001 switch retirement for residential customers 2/24-26 8AM-4PM

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for residential customers 2/24-26 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/24/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/26/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 9 RESIDENTIAL CUSTOMERS: 288

ONT upgrade 2/26/2026

DESCRIPTION: UTOPIA Maintenance ONT upgrade 2/26/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/26/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/26/2026 10:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

Fiber relocate Perry to North Ogden 2/26/2026

DESCRIPTION: UTOPIA Maintenance Fiber relocate Perry to North Ogden 2/26/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 02/26/2026 10:00 PM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

WV001 switch retirement for business customers 2/27/2026

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for business customers 2/27/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6

MU009 power maintenance/testing 2/27/2026

MU009 power maintenance/testing 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

LA011 power maintenance 2/27/2026

LA011 power maintenance 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

MU026 switch retirement 2/27/2026

MU026 switch retirement 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

MU025 Fiber relocation for Murray City Public Works 3/3 - 3/5/2026

MU025 Fiber relocation for Murray City Public Works 3/3 - 3/5/2026 MAINTENANCE START TIME: 03/03/2026 10:00 PM MST MAINTENANCE STOP TIME: 03/05/2026 06:00 AM MST

PA017 Power maintenance/testing 3/6/2026

PA017 Power maintenance/testing 3/6/2026 MAINTENANCE START TIME: 03/06/2026 12:01 AM MST MAINTENANCE STOP TIME: 03/06/2026 06:00 AM MST

Layton Storm Drain fiber relocate 3/6/2026

Layton Storm Drain fiber relocate 3/6/2026 MAINTENANCE START TIME: 03/06/2026 12:01 AM MST MAINTENANCE STOP TIME: 03/06/2026 06:00 AM MST

LA021 power maintenance/testing 3/6/2026

LA021 power maintenance/testing 3/6/2026 MAINTENANCE START TIME: 03/06/2026 12:01 AM MST MAINTENANCE STOP TIME: 06/06/2026 06:00 AM MDT

Incidents

27th July 2022

No incidents reported

26th July 2022

No incidents reported

25th July 2022

No incidents reported

24th July 2022

No incidents reported

23rd July 2022

No incidents reported

22nd July 2022

No incidents reported

21st July 2022

No incidents reported

20th July 2022

No incidents reported

19th July 2022

No incidents reported

18th July 2022

No incidents reported

17th July 2022

XMission Network Partial Outage

Some network services may have been unavailable from approx 04:45 AM to 5:30 AM, issue is still being investigated and full resolution is not yet reported

16th July 2022

No incidents reported

15th July 2022

No incidents reported

14th July 2022

Payson Utility Power Outage Notification: Payson

Utility Power Outage Notification: Payson There is a power outage in Payson affecting approximately 1200 in footprint(s) PA001, PA004, PA005, PA006, PA009, PA010, PA011, PA016, PA017, PA020, PA023, PA024.
ETR is Being assessed. UTOPIA core is unaffected. Resolved

Brigham City UTOPIA Network Outage Notification for 7/14/20222 - Footprint(s) BR002

UTOPIA Network Outage Notification for 7/14/20222 - Footprint(s) BR002 DESCRIPTION: UTOPIA has been alerted to an outage in the BR002 footprint(s) in Brigham City, UT. Field Services are on site. SCOPE OF IMPACT: All customers affected will be without service. UPDATE: This outage is due to failed hardware. Field Services are working on resolving the issue. There are 473 residential and 12 Business customers affected. RESOLVED: The outage has been resolved. All services have been restored. Equipment failure New Equipment installed RESOLUTION TIME: 4:30 PM

13th July 2022

No incidents reported

12th July 2022

No incidents reported

11th July 2022

No incidents reported

10th July 2022

Emergency XMission Network Maintenance, scheduled 3 years ago

XMission will be performing a firmware upgrade on one of our border rotuers this Sunday (07/10) at 3AM. This firmware update will address a memory leak detected on our border router. Precautions will be taken to move traffic gracefully off the border router prior to maintenance, and no disruption to customer service is expected.

9th July 2022

No incidents reported

8th July 2022

No incidents reported

7th July 2022

No incidents reported

6th July 2022

No incidents reported

5th July 2022

Border Router Emergency Maintenance - Partial Network Outage - RESOLVED

Emergency maintenance was required on a network border router - affected traffic was moved to alternate border router at approx 5:30 AM, restoring service, maintenance was then performed, and traffic has since been moved back.

4th July 2022

No incidents reported

3rd July 2022

No incidents reported

2nd July 2022

No incidents reported

1st July 2022

No incidents reported

30th June 2022

No incidents reported

29th June 2022

No incidents reported

28th June 2022

No incidents reported