@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
LA011 switch retirement for business customers 2/13/2026

DESCRIPTION: UTOPIA Maintenance LA011 switch retirement for business customers 2/13/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

LA016 switch retirement for business customers 2/13/2026 12:00-6:00am

TICKET SUBJECT: LA016 switch retirement for business customers 2/13/2026 TICKET NUMBER: 24579

DESCRIPTION: UTOPIA Maintenance LA016 switch retirement for business customers 2/13/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

BUSINESS/ENTERPRISE SITES (1): 386407 - XMission

LA025 switch retirement for business customers 2/13/2026

All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

PA009 power maintenance

DESCRIPTION: UTOPIA Maintenance PA009 power maintenance CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 36

MU004 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU004 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24484

DESCRIPTION: UTOPIA Maintenance MU004 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA001 switch retirement for business customers 2/20/2026

TICKET SUBJECT: LA001 switch retirement for business customers 2/20/2026 TICKET NUMBER: 24487

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA009 switch replacement for business customers 2/20/2026

TICKET SUBJECT: LA009 switch replacement for business customers 2/20/2026 TICKET NUMBER: 24488

DESCRIPTION: UTOPIA Maintenance LA009 switch replacement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA006 power maintenance/testing 2/20/2026

All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

LA006 power maintenance/testing 2/20/2026

DESCRIPTION: UTOPIA Maintenance LA006 power maintenance/testing 2/20/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 261

MU023 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU023 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24485

DESCRIPTION: UTOPIA Maintenance MU023 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

WV001 switch retirement for residential customers 2/24-26 8AM-4PM

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for residential customers 2/24-26 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/24/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/26/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 9 RESIDENTIAL CUSTOMERS: 288

Fiber relocate Perry to North Ogden 2/26/2026

DESCRIPTION: UTOPIA Maintenance Fiber relocate Perry to North Ogden 2/26/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 02/26/2026 10:00 PM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

WV001 switch retirement for business customers 2/27/2026

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for business customers 2/27/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6

MU009 power maintenance/testing 2/27/2026

MU009 power maintenance/testing 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

LA011 power maintenance 2/27/2026

LA011 power maintenance 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

MU026 switch retirement 2/27/2026

MU026 switch retirement 2/27/2026 MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

Incidents

9th July 2022

No incidents reported

8th July 2022

No incidents reported

7th July 2022

No incidents reported

6th July 2022

No incidents reported

5th July 2022

Border Router Emergency Maintenance - Partial Network Outage - RESOLVED

Emergency maintenance was required on a network border router - affected traffic was moved to alternate border router at approx 5:30 AM, restoring service, maintenance was then performed, and traffic has since been moved back.

4th July 2022

No incidents reported

3rd July 2022

No incidents reported

2nd July 2022

No incidents reported

1st July 2022

No incidents reported

30th June 2022

No incidents reported

29th June 2022

No incidents reported

28th June 2022

No incidents reported

27th June 2022

No incidents reported

26th June 2022

No incidents reported

25th June 2022

No incidents reported

24th June 2022

No incidents reported

23rd June 2022

West Valley City West Valley Outage

Currently Investigating

22nd June 2022

Support Phone System XMission Office Phones Unstable

Some calls placed to XMission are failing at our office PBX. We are investigating. In the meantime, please feel free to contact us for your sales or support needs at https://xmission.com/livesupport/ or by email to support@xmission.com update Repaired 1:30PM

21st June 2022

No incidents reported

20th June 2022

No incidents reported

19th June 2022

No incidents reported

18th June 2022

No incidents reported

17th June 2022

No incidents reported

16th June 2022

No incidents reported

15th June 2022

No incidents reported

14th June 2022

No incidents reported

13th June 2022

UTOPIA General DNS resolution issues

Administrators troubleshooting reports of sporadic DNS resolution. Mostly causing delays connecting so certain websites. This primarily affects fiber clients or those using our DNS.

12th June 2022

Midvale RMP Outage in Midvale - Affecting customers in and around 84047 zipcode

Rocky Mountain Power has reported a power outage in Midvale affecting a cluster of XMission UTOPIA customers in the area - no current ETA available

11th June 2022

No incidents reported

10th June 2022

No incidents reported