@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
MNT-MR001-002A State St Ph2 4/2/2026

TICKET SUBJECT: MNT-MR001-002A State St Ph2 4/2/2026 TICKET NUMBER: 25190

DESCRIPTION: UTOPIA Maintenance MNT-MR001-002A State St Ph2 4/2/2026 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/02/2026 10:00 PM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 15 RESIDENTIAL CUSTOMERS: 9

MU009-02 power maintenance 4/3/2026

TICKET SUBJECT: MU009-02 power maintenance 4/3/2026 TICKET NUMBER: 25192

DESCRIPTION: UTOPIA Maintenance MU009-02 power maintenance 4/3/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/03/2026 12:01 AM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22 RESIDENTIAL CUSTOMERS: 58

FP001 power maintenance 4/3/2026

TICKET SUBJECT: FP001 power maintenance 4/3/2026 TICKET NUMBER: 25191

DESCRIPTION: UTOPIA Maintenance FP001 power maintenance 4/3/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/03/2026 12:01 AM MDT MAINTENANCE STOP TIME: 04/03/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 0

OSP-FA003-001 UDOT Shephard Lane PH2

TICKET SUBJECT: OSP-FA003-001 UDOT Shephard Lane PH2 TICKET NUMBER: 25311

DESCRIPTION: UTOPIA Maintenance OSP-FA003-001 UDOT Shephard Lane PH2 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/09/2026 10:00 PM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 17 RESIDENTIAL CUSTOMERS: 0

RD001 Hut Power Maintenance

TICKET SUBJECT: RD001 Hut Power Maintenance. TICKET NUMBER: 25309

DESCRIPTION: UTOPIA Maintenance RD001 Hut Power Maintenance. CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 04/10/2026 12:00 AM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

OR006 Power Maintenance - Orem

TICKET SUBJECT: OR006 Power Maintenance TICKET NUMBER: 25310

DESCRIPTION: UTOPIA Maintenance OR006 Power Maintenance CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 04/10/2026 12:00 AM MDT MAINTENANCE STOP TIME: 04/10/2026 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 208

Incidents

23rd June 2022

West Valley City West Valley Outage

Currently Investigating

22nd June 2022

Support Phone System XMission Office Phones Unstable

Some calls placed to XMission are failing at our office PBX. We are investigating. In the meantime, please feel free to contact us for your sales or support needs at https://xmission.com/livesupport/ or by email to support@xmission.com update Repaired 1:30PM

21st June 2022

No incidents reported

20th June 2022

No incidents reported

19th June 2022

No incidents reported

18th June 2022

No incidents reported

17th June 2022

No incidents reported

16th June 2022

No incidents reported

15th June 2022

No incidents reported

14th June 2022

No incidents reported

13th June 2022

UTOPIA General DNS resolution issues

Administrators troubleshooting reports of sporadic DNS resolution. Mostly causing delays connecting so certain websites. This primarily affects fiber clients or those using our DNS.

12th June 2022

Midvale RMP Outage in Midvale - Affecting customers in and around 84047 zipcode

Rocky Mountain Power has reported a power outage in Midvale affecting a cluster of XMission UTOPIA customers in the area - no current ETA available

11th June 2022

No incidents reported

10th June 2022

No incidents reported

9th June 2022

No incidents reported

8th June 2022

West Valley City West Valley Outage

No ETA yet

Resolved, Breaker in cabinet was tripped with UTOPIA node

RESOLVED: The outage has been resolved. All services have been restored. The breaker tripped in the cabinet. RESOLUTION TIME: 6:45 a.m.

7th June 2022

No incidents reported

6th June 2022

No incidents reported

5th June 2022

No incidents reported

4th June 2022

No incidents reported

3rd June 2022

No incidents reported

2nd June 2022

No incidents reported

1st June 2022

No incidents reported

31st May 2022

No incidents reported

30th May 2022

No incidents reported

29th May 2022

Scheduled XMission Network Maintenance, scheduled 3 years ago

On Sunday, May 29th between 3 - 6 AM, XMission will perform a firmware upgrade on one of our backbone network switches. During this maintenance, our Network Admin will shift customer traffic to alternate paths along our network to ensure minimum disruption. Customers might notice brief moments of higher latency as we reroute traffic but otherwise no impact to customer's service is expected.

28th May 2022

No incidents reported

27th May 2022

No incidents reported

26th May 2022

No incidents reported

25th May 2022

No incidents reported