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Scheduled Maintenance
UTOPIA Maintenance in Orem 5.3.24

DESCRIPTION: UTOPIA maintenance OR024 migration to new ring.

MAINTENANCE START TIME: 5/3/2024 12:01 AM MST MAINTENANCE STOP TIME: 5/3/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Layton 5/2/24

DESCRIPTION: UTOPIA maintenance LA023 power upgrade/testing.

MAINTENANCE START TIME: 5/3/2024 12:01 AM MST

MAINTENANCE STOP TIME: 5/3/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Incidents

28th January 2022

UTOPIA Maintenance in Murray Jan 28 12:00 AM to 6:00 AM, scheduled 2 years ago

UTOPIA will be retiring core equipment DCS-MU015-R from our MU015 footprint located in Murray Utah.

Customers across multiple ISPs will be affected. Customers can expect to be down for approximately 10 -15 minutes during this maintenance.

14th January 2022

No incidents reported

13th January 2022

UTOPIA Power Maintenance in Layton January 13 1:00 AM, scheduled 2 years ago

Due to the outage affecting footprints LA007, LA0017, and LA023. UTOPIA will be doing a power maintenance in our LA007 Hut in Layton Utah.

This is expected to be non-customer affecting. If for any reason the HUT losses power, customers will be down for about 10 minutes while equipment reboots.

MAINTENANCE START TIME: Thursday January 13, 2022, 1:00 am MDT

MAINTENANCE END TIME: Thursday January 13, 2022, 5:00 am MDT

12th January 2022

No incidents reported

11th January 2022

No incidents reported

10th January 2022

No incidents reported

9th January 2022

No incidents reported

8th January 2022

No incidents reported

7th January 2022

No incidents reported

6th January 2022

No incidents reported

5th January 2022

No incidents reported

4th January 2022

No incidents reported

3rd January 2022

No incidents reported

2nd January 2022

No incidents reported

1st January 2022

No incidents reported

31st December 2021

No incidents reported

30th December 2021

No incidents reported

29th December 2021

VoIP SIP Trunking partial outage

XMission has lost a peer to one upstream origination/termination provider that we use for some legacy SIP trunking customers. No ETA as we await their engineering response to some packet anomalies we identified.

UPDATE: peer repaired, trunks should be functioning correctly

28th December 2021

No incidents reported

27th December 2021

No incidents reported

26th December 2021

No incidents reported

25th December 2021

No incidents reported

24th December 2021

No incidents reported

23rd December 2021

No incidents reported

22nd December 2021

No incidents reported

21st December 2021

No incidents reported

20th December 2021

No incidents reported

19th December 2021

No incidents reported

18th December 2021

No incidents reported

17th December 2021

No incidents reported

16th December 2021

No incidents reported