@XMissionStatus on Bluesky
All systems are operational
Scheduled Maintenance
LA011 switch retirement for residential customers 2/9 and 2/10 8am-4pm

DESCRIPTION: UTOPIA Maintenance LA011 switch retirement for residential customers 2/9 and 2/10 8am-4pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/09/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/10/2026 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 173

LA016 switch retirement for residential customers 2/11 - 2/12/2026 8AM - 5PM

DESCRIPTION: UTOPIA Maintenance LA016 switch retirement for residential customers 2/11 - 2/12/2026 8AM - 5PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/11/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/12/2026 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 163

LA011 switch retirement for business customers 2/13/2026

DESCRIPTION: UTOPIA Maintenance LA011 switch retirement for business customers 2/13/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 0

LA016 switch retirement for business customers 2/13/2026 12:00-6:00am

TICKET SUBJECT: LA016 switch retirement for business customers 2/13/2026 TICKET NUMBER: 24579

DESCRIPTION: UTOPIA Maintenance LA016 switch retirement for business customers 2/13/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/13/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/13/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 0

BUSINESS/ENTERPRISE SITES (1): 386407 - XMission

MU004 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU004 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24484

DESCRIPTION: UTOPIA Maintenance MU004 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA001 switch retirement for business customers 2/20/2026

TICKET SUBJECT: LA001 switch retirement for business customers 2/20/2026 TICKET NUMBER: 24487

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA009 switch replacement for business customers 2/20/2026

TICKET SUBJECT: LA009 switch replacement for business customers 2/20/2026 TICKET NUMBER: 24488

DESCRIPTION: UTOPIA Maintenance LA009 switch replacement for business customers 2/20/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

LA006 power maintenance/testing 2/20/2026

All customers affected will experience a brief outage while maintenance is being performed. MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

LA006 power maintenance/testing 2/20/2026

DESCRIPTION: UTOPIA Maintenance LA006 power maintenance/testing 2/20/2026 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 261

MU023 UPS replacement 2/20/2026 12am-6am

TICKET SUBJECT: MU023 UPS replacement 2/20/2026 12am-6am TICKET NUMBER: 24485

DESCRIPTION: UTOPIA Maintenance MU023 UPS replacement 2/20/2026 12am-6am CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 02/20/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/20/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

WV001 switch retirement for residential customers 2/24-26 8AM-4PM

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for residential customers 2/24-26 8AM-4PM CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/24/2026 08:00 AM MST MAINTENANCE STOP TIME: 02/26/2026 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 9 RESIDENTIAL CUSTOMERS: 288

WV001 switch retirement for business customers 2/27/2026

DESCRIPTION: UTOPIA Maintenance WV001 switch retirement for business customers 2/27/2026 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/27/2026 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2026 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6

Incidents

6th December 2021

No incidents reported

5th December 2021

No incidents reported

4th December 2021

No incidents reported

3rd December 2021

No incidents reported

2nd December 2021

No incidents reported

1st December 2021

No incidents reported

30th November 2021

No incidents reported

29th November 2021

No incidents reported

28th November 2021

No incidents reported

27th November 2021

No incidents reported

26th November 2021

No incidents reported

25th November 2021

No incidents reported

24th November 2021

Midvale Limited UTOPIA Outage in Midvale -- Fiber Cut

UPDATE: repairs completed 1:10 PM MDT

A small number of customers are affected by a fiber cut in Midvale. Crews are on site, ETR 2:00 PM MDT

23rd November 2021

Murray UTOPIA Outage in Murray

RESOLVED 12:22 PM

DESCRIPTION: UTOPIA has been alerted to an outage in the MU009-02 footprint(s) in Murray, UT. Field Services are in transit to the site.

22nd November 2021

No incidents reported

21st November 2021

No incidents reported

20th November 2021

No incidents reported

19th November 2021

Emergency UTOPIA Maintenance in Orem 11/19 12:00 AM to 5:00 AM, scheduled 4 years ago

Affected customers can expect downtime for 1-2 hours during he maintenance window while they are moved to a new switch.

UTOPIA Maintenance in Layton 11/19/2021 12 AM to 6 AM, scheduled 4 years ago

::The maintenance has been canceled until further notice.::

Only 10 residential customers will be affected by the following maintenance alert:

DESCRIPTION: This is to relocate the LA023.5.8 24FOC for the UDOT US-89 improvement project. UTOPIA will be cutting the LA023.5.824FOC inside the existing conduit path way that needs to be abandoned and splicing it to the newly placed LA023.5.8 24FOC in new conduit pathway on the east and west side of 2800 E to accommodate for the 2800 E road extension.

Affected customers should expect to be without service for up to 6 hours during the maintenance window

18th November 2021

No incidents reported

17th November 2021

No incidents reported

16th November 2021

No incidents reported

15th November 2021

No incidents reported

14th November 2021

No incidents reported

13th November 2021

No incidents reported

12th November 2021

No incidents reported

11th November 2021

No incidents reported

10th November 2021

No incidents reported

9th November 2021

No incidents reported

8th November 2021

No incidents reported

7th November 2021

No incidents reported