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All systems are operational
Scheduled Maintenance
UTOPIA Maintenance in Orem 2/10

DESCRIPTION: OR029 maintenance/power upgrade

MAINTENANCE START TIME: 2/10/2023 12:01 AM

MAINTENANCE STOP TIME: 2/10/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while power upgrade is performed.

Scheduled Maintenance on XMission's Border Router

On Sunday, February 12th starting at 12:01 a.m., and completing by 6:00 a.m., XMission will be performing a firmware upgrade on one of our border routers, br1. This firmware upgrade is recommended by our router manufacturer to repair a memory leak vulnerability.

To ensure our customer's Internet service is minimally impacted, prior to the start of the maintenance we will gracefully move some of our transit connections from br1 to our other border router br2. UTOPIA customers might see higher latency during this time as we move customer traffic off the border router. Our Yellowstone Fiber customers might be unable to access the XMission customer control panel for 2-3 minutes, but otherwise will not be impacted by this maintenance.

Incidents

28th May 2021

Schedule Maintenance for XMission's UTOPIA router, scheduled 1 year ago

To accommodate customer growth on our network, we will be installing an additional line card in our router serving our UTOPIA fiber customers. This maintenance is expected to have little to no impact to our customer's Internet service.

27th May 2021

No incidents reported

26th May 2021

No incidents reported

25th May 2021

Orem UTOPIA Outage in Orem

Some customers identified as down in OR025, details forthcoming.

UPDATE resolved

24th May 2021

West Valley City UTOPIA Outage in West Valley

UTOPIA has been alerted to an outage in the WV038 footprint(s) in West Valley, UT. Engineering has been notified. Field Services has also been notified and is in transit to the site. 17 customers are affected. Updates will be provided as we know more information.

23rd May 2021

No incidents reported

22nd May 2021

No incidents reported