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Scheduled Maintenance
UTOPIA Maintenance in Payson 4.29.25

TICKET SUBJECT: PA023 topology change 4/29/2025 TICKET NUMBER: 18859

DESCRIPTION: UTOPIA Maintenance PA023 topology change 4/29/2025 CATEGORY: Network Hardware Device/Testing

MAINTENANCE START TIME: 04/25/2025 12:01 AM MDT MAINTENANCE STOP TIME: 04/25/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 4

UTOPIA Maintenance in Pleasant Grove 4/30 - 5/02

TICKET SUBJECT: UDOT forced fiber relocate for PG005 TICKET NUMBER: 18960

DESCRIPTION: UTOPIA Maintenance UDOT forced fiber relocate for PG005 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 04/30/2025 10:00 PM MDT MAINTENANCE STOP TIME: 05/01/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 11

UTOPIA Maintenance in Pleasant Grove 5/02/25

TICKET SUBJECT: PG002 topology change 5/2/2025 TICKET NUMBER: 18954

DESCRIPTION: UTOPIA Maintenance PG002 topology change 5/2/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/02/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/02/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 92

UTOPIA Maintenance in Brigham City. 5/02/25

DESCRIPTION: UTOPIA Maintenance BR004 topology change 5/2/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/02/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/02/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 12 RESIDENTIAL CUSTOMERS: 60

UTOPIA Maintenance in Murray 5/02/25

DESCRIPTION: UTOPIA Maintenance MU021 Power maintenance 5/2/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/02/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/02/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 64

UTOPIA Maintenance in Payson 5/06/25

DESCRIPTION: UTOPIA Maintenance PA004-ADS-1003 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/06/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/06/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 65

UTOPIA Maintenance in West Haven 5/9/2025

DESCRIPTION: UTOPIA Maintenance Forced fiber relocate OSP-WHV-04-016 CATEGORY: Fiber Relocation/UndergroundChange

MAINTENANCE START TIME: 05/09/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/09/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 52

UTOPIA Maintenance in Lindon 5/9/2025

DESCRIPTION: UTOPIA Maintenance LI001 switch retirement 5/9/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/13/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/13/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 6 RESIDENTIAL CUSTOMERS: 46

UTOPIA Maintenance in Bountiful. 5/9/2025

DESCRIPTION: UTOPIA Maintenance BF006 Power Test 5/9/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/09/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/09/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 17

UTOPIA Maintenance in Cedar Hills 5/0/2025

DESCRIPTION: UTOPIA Maintenance CH002 Power Maintenance 5/9/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/09/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/09/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 170

Incidents

14th March 2025

UTOPIA Maintenance in West Valley City. 3.14.25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance WV012 topology change 3/14/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/14/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/14/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 12

UTOPIA Maintenance in Payson 3.14.25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance PA016 power maintenance 3/14/2025 CATEGORY:

MAINTENANCE START TIME: 03/14/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/14/2025 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 35

7th March 2025

UTOPIA Maintenance in Draper 3/7/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance DR001 power maintenance 3/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Syracuse 3/7/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance SY002 power maintenance 3/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 123

UTOPIA Maintenance in West Valley City 3/7/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance WV003 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 14 RESIDENTIAL CUSTOMERS: 12

UTOPIA Maintenance in Murray 3/7/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance MU013 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 03/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 140

28th February 2025

UTOPIA Maintenance in American Fork 2/28/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance AF001 power maintenance and testing 2/28/2025 CATEGORY:

MAINTENANCE START TIME: 02/28/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/28/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 0

UTOPIA Maintenance in Syracuse 2/28/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance SY001 power maintenance 2/28/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/28/2025 12:01 AM MST MAINTENANCE STOP TIME:

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 7 RESIDENTIAL CUSTOMERS: 157

27th February 2025

UTOPIA Maintenance in Orem 2/27/25, scheduled 1 month ago

DESCRIPTION: UTOPIA Maintenance Orem ring redundancy test 2/27/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 02/27/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/27/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 47 RESIDENTIAL CUSTOMERS: 479

Bozeman XMission Yellowstone Fiber Emergency Maintenance

Tonight a server experienced high load and unplanned reboots. Our admin performed emergency maintenance to restore functionality. This would have impacted traffic for all Yellowstone Fiber customers.

Impact window would have been initially light impact around 4pm to 7pm. Then the major issues occurred during 7pm to 8:12pm.

26th February 2025

No incidents reported

25th February 2025

No incidents reported

24th February 2025

No incidents reported

23rd February 2025

No incidents reported

22nd February 2025

No incidents reported

21st February 2025

No incidents reported

20th February 2025

No incidents reported

19th February 2025

No incidents reported

18th February 2025

Murray UTOPIA Maintenance Emergency fiber repair MU007.2.7 02/18/2025

DESCRIPTION: UTOPIA Maintenance Emergency fiber repair MU007.2.7 02/18/2025 CATEGORY: Fiber Repair/UndergroundCableDamage

MAINTENANCE START TIME: 02/18/2025 03:00 PM MST MAINTENANCE STOP TIME: 02/18/2025 07:00 PM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 7

17th February 2025

No incidents reported

16th February 2025

No incidents reported

15th February 2025

No incidents reported

14th February 2025

UTOPIA Power maintenance in West Valley City, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance WV029 Power maintenance 2/14/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 39

UTOPIA Power maintenance in Layton, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance LA022 Power maintenance 2/14/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 8 RESIDENTIAL CUSTOMERS: 208

13th February 2025

No incidents reported

12th February 2025

No incidents reported

11th February 2025

No incidents reported

10th February 2025

No incidents reported

9th February 2025

No incidents reported

8th February 2025

No incidents reported

7th February 2025

UTOPIA Power Maintenance in Layton, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance LA017 power maintenance 2/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 19 RESIDENTIAL CUSTOMERS: 62

UTOPIA Maintenance Retire in Layton, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance Retire LA024-ADS-2001 2/7/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 1

UTOPIA Power Maintenance in West Valley City 2/7/25, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance WV036 Power maintenance 2/7/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 46

UTOPIA Maintenance in Perry. 2/7.25, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance PE001 topology change 2/7/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 02/07/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/07/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 13 RESIDENTIAL CUSTOMERS: 278

UTOPIA Maintenance in Murray City 2/7/25, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance MU001 device retirement 2/7/2025 CATEGORY: Network Hardware Device/Replacement

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 33 RESIDENTIAL CUSTOMERS: 13

6th February 2025

UTOPIA Emergency Maintenance in Midvale 2/6/25, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance EMERGENCY power maintenance at MD004 CATEGORY: Power Device/NewInstallation

MAINTENANCE START TIME: 02/06/2025 12:01 AM MST MAINTENANCE STOP TIME: 02/06/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 57

5th February 2025

No incidents reported

4th February 2025

No incidents reported

3rd February 2025

No incidents reported

2nd February 2025

No incidents reported

1st February 2025

No incidents reported

31st January 2025

UTOPIA Maintenance Emergency fiber damage repair Murray, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance Emergency fiber damage repair MU016.8 1/31/2025 CATEGORY: Fiber Repair/AerialCableDamage

MAINTENANCE START TIME: 01/31/2025 10:00 PM MST MAINTENANCE STOP TIME: 02/01/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance Orem Ring topology change, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance Orem Ring topology change 1/31/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 01/31/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 47 RESIDENTIAL CUSTOMERS: 488

UTOPIA Power Maintenance in Layton, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance LA011 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/31/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 353

UTOPIA Power Maintenance in Payson, scheduled 2 months ago

DESCRIPTION: UTOPIA Maintenance PA004 power maintenance 1/31/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/31/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 175

30th January 2025

UTOPIA Emergency Maintenance in Midvale & Murray

DESCRIPTION: UTOPIA Maintenance OSP-MU012-010 forced fiber relocate

MAINTENANCE START TIME: 01/30/2025 10:00 PM MST MAINTENANCE STOP TIME: 01/31/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 22 RESIDENTIAL CUSTOMERS: 579

After the work on 29-30th, continued work is necessary to finish migration. Emergency continued maintenance slot set for following night.

Midvale UTOPIA Outage | Midvale, Murray

UTOPIA has reported this has been complete.

UTOPIA is reporting the scheduled maintenance affecting some of our customers in Midvale and Murray that was performed overnight is currently going past the expected resolution time of 6 AM. Splicing is being finalized. No ETR currently but updates will be posted as they are received

29th January 2025

No incidents reported