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Scheduled Maintenance
UTOPIA Maintenance in Layton 9.20.24

DESCRIPTION: UTOPIA Maintenance LA016 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/20/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/20/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 429

UTOPIA Maintenance in Payson 9.20.24

DESCRIPTION: UTOPIA Maintenance PA023 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/20/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/20/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 5

UTOPIA Maintenance in Centerville 9.27.2024

DESCRIPTION: UTOPIA Maintenance CV001 power upgrade/maintenance 9/27/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/27/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/27/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 241

UTOPIA Maintenance in Murray 9.27.2024

DESCRIPTION: UTOPIA Maintenance MU026 power upgrade/maintenance 9/27/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/27/2024 12:01 AM MDT MAINTENANCE STOP TIME: 09/27/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 13 RESIDENTIAL CUSTOMERS: 7

UTOPIA Maintenance in Orem 9.27.2024

DESCRIPTION: UTOPIA Maintenance OR005 topology change 9/27/2024 CATEGORY: Network Hardware Device/CapacityUpgrade

MAINTENANCE START TIME: 00:00 AM MAINTENANCE STOP TIME: 06:00 AM

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 63

UTOPIA Maintenance in Layton 10.4.2024

DESCRIPTION: UTOPIA Maintenance LA003 power upgrade/testing 10/4/2024 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 10/04/2024 12:00 AM MDT MAINTENANCE STOP TIME: 10/04/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 88

Incidents

9th February 2024

UTOPIA Maintenance in Layton 2/9/14, scheduled 7 months ago

DESCRIPTION: UTOPIA maintenance LA016 Power Cut Over

MAINTENANCE START TIME: 02/09/2024 12:00 AM MST

MAINTENANCE STOP TIME: 02/09/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-867

UTOPIA Power Maintenance in Murray 2/9/24, scheduled 7 months ago

DESCRIPTION: MU022 Night Power Maintenance

MAINTENANCE START TIME: 02/09/2024 12:00 AM MST

MAINTENANCE STOP TIME: 02/09/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers-120

2nd February 2024

UTOPIA Power Maintenance in Payson 2/2/24, scheduled 7 months ago

DESCRIPTION: PA004-Power Maintenance.

MAINTENANCE START TIME: 02/02/2024 12:00 AM MST

MAINTENANCE STOP TIME: 02/02/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Residential customers: 545

29th January 2024

No incidents reported

28th January 2024

No incidents reported

27th January 2024

No incidents reported

26th January 2024

UTOPIA Power Maintenance in Layton, scheduled 7 months ago

DESCRIPTION: UTOPIA Power Maintenance LA014

MAINTENANCE START TIME: 1/26/2024 12:01 AM MST

MAINTENANCE STOP TIME: 1/26/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

141-Residential customers

UTOPIA Power Maintenance in Payson, scheduled 7 months ago

DESCRIPTION: UTOPIA Power Maintenance PA005

MAINTENANCE START TIME: 1/26/2024 12:01 AM MST

MAINTENANCE STOP TIME: 1/26/2024 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

267-Residential customers

25th January 2024

No incidents reported

24th January 2024

No incidents reported

23rd January 2024

Hosted Email (Zimbra) upgrades, scheduled 7 months ago

We will be installing updates on our Zimbra infrastructure to bring software up to newest versions/patches. Downtime is estimated to be minimal (approximately 5-10 minutes) while services are restarted.

22nd January 2024

UPS Maintenance, scheduled 7 months ago

XMission has scheduled maintenance on our Universal Power Supply (UPS) infrastructure. The maintenance will occur over the course of three nights; between the windows of 6 p.m. and 12 a.m. on Monday the 22nd, Tuesday the 23rd, and Wednesday the 24th. No issues are expected. XMission will run off our backup generators to ensure the facility has stable power during the maintenance windows.

21st January 2024

No incidents reported

20th January 2024

No incidents reported

19th January 2024

UTOPIA maintenance UDOT fibers splicing at Hwy 193 and I-15 1/19/24, scheduled 8 months ago

DESCRIPTION: UTOPIA maintenance UDOT fibers splicing at Hwy 193 and I-15

MAINTENANCE START TIME: 1/19/2024 12:01 AM MST

MAINTENANCE STOP TIME: 1/19/2024 6:00 AM MST

SCOPE OF IMPACT: A small number of affected customers will experience a brief outage while maintenance is being performed.

18th January 2024

No incidents reported

17th January 2024

No incidents reported

16th January 2024

No incidents reported

15th January 2024

No incidents reported

14th January 2024

No incidents reported

13th January 2024

No incidents reported

12th January 2024

No incidents reported

11th January 2024

Layton UTOPIA Network Outage Notification for 01/11/2024 - Footprint(s) LA001

UTOPIA Network Outage Notification for 01/11/2024 - Footprint(s) LA001 DESCRIPTION: UTOPIA has been alerted to an outage in the LA001 footprint(s) in Layton, UT. Field Services are on site and services should be restored shortly. There are 600 residential customers affected.

RESOLVED: The outage has been resolved. All services have been restored. Stacking switches rebooted RESOLUTION TIME: 1:53 PM

10th January 2024

No incidents reported

9th January 2024

No incidents reported

8th January 2024

No incidents reported

7th January 2024

No incidents reported

6th January 2024

No incidents reported

5th January 2024

No incidents reported

4th January 2024

No incidents reported

3rd January 2024

No incidents reported

2nd January 2024

No incidents reported

1st January 2024

No incidents reported

31st December 2023

No incidents reported