@XMissionStatus on Twitter Follow @XMissionStatus

Some systems are experiencing issues

Southern Ute Fiber

Network

Services

UTOPIA

UTOPIA General

Operational

Brigham City

Operational

Centerville

Operational

Clearfield

Operational

Layton

Operational

Lindon

Operational

Midvale

Operational

Morgan

Operational

Murray

Partial Outage

Orem

Operational

Payson

Operational

Perry

Operational

Pleasant Grove

Operational

Syracuse

Operational

Tremonton

Operational

West Valley City

Operational

West Point

Operational

Woodland Hills

Operational

Yellowstone Fiber

Lehi Fiber

Lehi Fiber

Partial Outage

Infrastructure

Scheduled Maintenance

UTOPIA Maintenance Redundancy testing in Orem 1/10/25

Network Hardware Device/Testing

MAINTENANCE START TIME: 01/10/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/10/2025 06:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 29 RESIDENTIAL CUSTOMERS: 149

Network Maintenance in Denver: Potential DegradationColorado 1/17/25

Carrier maintenance, may affect Internet access for customers in Colorado/Ignacio/Southern Ute Tribe

Window Start Time: Friday, January 17, 2025 00:01 (UTC-0700) Window End Time: Friday, January 17, 2025 04:00 (UTC-0700) Expected Impact: < 2 hours Reason: Router and switch software updates to enhance security and stability

UTOPIA Maintenance in West Valley City 1/21/25

TICKET NUMBER: 17730

DESCRIPTION: UTOPIA Maintenance WV033 core upgrade CATEGORY: Power Device/Replacement

MAINTENANCE START TIME: 01/21/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/22/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 26 RESIDENTIAL CUSTOMERS: 117

UTOPIA Maintenance in West Valley City 1/24/25

DESCRIPTION: UTOPIA Maintenance WV029 power upgrade/testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 39

UTOPIA Maintenance in Centerville 1/24/25

DESCRIPTION: UTOPIA Maintenance CV002 power upgrade/testing CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 244

UTOPIA Maintenance in Orem 1/24/25 (Two events)

DESCRIPTION: UTOPIA Maintenance OR019 topology change CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

DESCRIPTION: UTOPIA Maintenance Orem Ring 2 redundancy testing CATEGORY: Network Hardware Device/Testing

MAINTENANCE START TIME: 01/24/2025 12:01 AM MST MAINTENANCE STOP TIME: 01/24/2025 06:00 AM MST

BUSINESS/ENTERPRISE CUSTOMERS: 11 RESIDENTIAL CUSTOMERS: 253

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

Incidents

25th December 2023

No incidents reported

24th December 2023

No incidents reported

23rd December 2023

No incidents reported

22nd December 2023

No incidents reported

21st December 2023

No incidents reported

20th December 2023

No incidents reported

19th December 2023

No incidents reported

18th December 2023

No incidents reported

17th December 2023

No incidents reported

16th December 2023

No incidents reported

15th December 2023

West Point UTOPIA partial outage in West Point footprint WP001

DESCRIPTION: UTOPIA has been alerted to a possible fiber damage outage in the WP001 in West Point, UT. Field Services are in transit to diagnose issue. There are 32 residential customers affected. Updates will be sent as we know more information.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: 12:00 A.M.

14th December 2023

No incidents reported

13th December 2023

No incidents reported

12th December 2023

No incidents reported

11th December 2023

No incidents reported

10th December 2023

No incidents reported

9th December 2023

No incidents reported

8th December 2023

UTOPIA General UTOPIA Network Outage Notification for 12/08/2023 - All footprints

UTOPIA Network Outage Notification for 12/08/2023 - All footprints DESCRIPTION: UTOPIA has been alerted to an outage network wide. Updates will be sent as we know more information. START TIME: 3:22PM SCOPE OF IMPACT: Service will be degraded.

7th December 2023

No incidents reported

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

No incidents reported

3rd December 2023

No incidents reported

2nd December 2023

No incidents reported

1st December 2023

No incidents reported

30th November 2023

No incidents reported

29th November 2023

No incidents reported

28th November 2023

No incidents reported

27th November 2023

Pleasant Grove UTOPIA Scheduled Maintenance - Pleasant Grove, UT

UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W, affecting some XMission customers there

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

26th November 2023

No incidents reported