@XMissionStatus on Twitter
All systems are operational
Scheduled Maintenance
LA001 switch retirement 11/14/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 8

NS002 switch retirement 11/14/2025 - North Salt Lake

DESCRIPTION: UTOPIA Maintenance NS002 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10

WV033 switch retirement for residential customers 11/18/2025 8am-5pm - West Valley

DESCRIPTION: UTOPIA Maintenance WV033 switch retirement for residential customers 11/18/2025 8am-5pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/18/2025 08:00 AM MST MAINTENANCE STOP TIME: 11/18/2025 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 50

WV013 switch retirement for residential customers 11/20 8am-4pm - West Valley

DESCRIPTION: UTOPIA Maintenance WV013 switch retirement for residential customers 11/20 8am-4pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/20/2025 08:00 AM MST MAINTENANCE STOP TIME: 11/20/2025 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

RESIDENTIAL CUSTOMERS: 36

LA013 switch retirement for business customers 11/21/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA013 switch retirement for business customers 11/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/21/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/21/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1

Incidents

21st December 2023

No incidents reported

20th December 2023

No incidents reported

19th December 2023

No incidents reported

18th December 2023

No incidents reported

17th December 2023

No incidents reported

16th December 2023

No incidents reported

15th December 2023

West Point UTOPIA partial outage in West Point footprint WP001

DESCRIPTION: UTOPIA has been alerted to a possible fiber damage outage in the WP001 in West Point, UT. Field Services are in transit to diagnose issue. There are 32 residential customers affected. Updates will be sent as we know more information.

UPDATE: This outage is due to a fiber cut. Field Services are working on resolving the issue. ETR: 12:00 A.M.

14th December 2023

No incidents reported

13th December 2023

No incidents reported

12th December 2023

No incidents reported

11th December 2023

No incidents reported

10th December 2023

No incidents reported

9th December 2023

No incidents reported

8th December 2023

UTOPIA General UTOPIA Network Outage Notification for 12/08/2023 - All footprints

UTOPIA Network Outage Notification for 12/08/2023 - All footprints DESCRIPTION: UTOPIA has been alerted to an outage network wide. Updates will be sent as we know more information. START TIME: 3:22PM SCOPE OF IMPACT: Service will be degraded.

7th December 2023

No incidents reported

6th December 2023

No incidents reported

5th December 2023

No incidents reported

4th December 2023

No incidents reported

3rd December 2023

No incidents reported

2nd December 2023

No incidents reported

1st December 2023

No incidents reported

30th November 2023

No incidents reported

29th November 2023

No incidents reported

28th November 2023

No incidents reported

27th November 2023

Pleasant Grove UTOPIA Scheduled Maintenance - Pleasant Grove, UT

UTOPIA maintenance forced fiber relocation in Pleasant Grove UT due to power poles being removed from along 2600 N between 1450 W and 1300 W, affecting some XMission customers there

PG001.3, PG001.3.3 on 11/27/23 PG001.6 on 11/28/23 PG001.8 on 11/29/23 D-PG.1 on 11/30/23

MAINTENANCE START TIME: 11/27/2023 10:01 PM MST

MAINTENANCE STOP TIME: 12/01/2023 6:00 AM MST

26th November 2023

No incidents reported

25th November 2023

No incidents reported

24th November 2023

No incidents reported

23rd November 2023

No incidents reported

22nd November 2023

No incidents reported