@XMissionStatus on Twitter
Some systems are experiencing issues
Scheduled Maintenance
UTOPIA Maintenance in West Valley City 3/21/25

Multiple Footprints:

DESCRIPTION: UTOPIA Maintenance WV033 topology change 3/21/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 68

TICKET NUMBER: 18392

DESCRIPTION: UTOPIA Maintenance WV037 topology change 3/21/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 24

DESCRIPTION: UTOPIA Maintenance WV018 Topology change 3/21/25 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 29

DESCRIPTION: UTOPIA Maintenance WV032 topology change 3/21/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 59

UTOPIA Maintenance in Midvale 3/21/25

DESCRIPTION: UTOPIA Maintenance MD007 Power Maintenance 3/21/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 2 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Syracuse 3/21/25

DESCRIPTION: UTOPIA Maintenance SY004 Power maintenance 3/21/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in West Haven 3/28/25

DESCRIPTION: UTOPIA Maintenance WH001 topology change 3/28/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UTOPIA Maintenance in Clearfield. 3/28/25

DESCRIPTION: UTOPIA Maintenance CF003 topology change 3/28/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 5 RESIDENTIAL CUSTOMERS: 32

UTOPIA Maintenance in Syracuse. 3/28/25

DESCRIPTION: UTOPIA Maintenance SY005 Power maintenance 3/28/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 133

UTOPIA Maintenance in Cedar Hills 3/28/25

DESCRIPTION: UTOPIA Maintenance CH001 Power Maintenance 3/28/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 187

UTOPIA Maintenance in Pleasant Grove. 3/28/25

DESCRIPTION: UTOPIA Maintenance PG001 topology change 3/28/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 03/28/2025 12:01 AM MDT MAINTENANCE STOP TIME: 03/28/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 158

Incidents

26th October 2023

XMission Office phone system upgrades, scheduled 1 year ago

XMission is upgrading our office phone system to improve our customer interaction when calling into the offices. During the upgrades our office phones may be unavailable and we ask if customers need assistance during this maintenance to contact us via Live Chat or E-Mail.

25th October 2023

No incidents reported

24th October 2023

Pleasant Grove UTOPIA Network Outage Notification for 10/24/2023 - Footprint(s) PG001 - Fiber cut - Fixed

UTOPIA Network Outage Notification for 10/24/2023 - Footprint(s) PG001

DESCRIPTION: UTOPIA has been alerted to an outage in the PG001 footprint(s) in Pleasant Grove, UT. Field Services identified a fiber cut. There are 60 residential customers affected. Updates will be sent as we know more information.

23rd October 2023

No incidents reported

22nd October 2023

No incidents reported

21st October 2023

No incidents reported

20th October 2023

UTOPIA Maintenance Layton, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LA003 Power maintenance

MAINTENANCE START TIME: 10/20/2023 12:00 AM MST MAINTENANCE STOP TIME: 10/20/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

21 Business customers 250 Residential customers

UTOPIA Maintenance Orem, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance OR031 power upgrade/testing

MAINTENANCE START TIME: 10/20/2023 12:01 AM MST MAINTENANCE STOP TIME: 10/20/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

93 Business/Enterprise customers 2 Residential customers

UTOPIA Maintenance Morgan, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance MR001 CWDM Fiber move.

MAINTENANCE START TIME: 10/20/2023 12:01 AM MST MAINTENANCE STOP TIME: 10/20/2023 6:00 AM MST

SCOPE OF IMPACT: We do not expect to lose any customers with this fiber move due to redundancy however with this type of maintenance there is always some risk.

1020 Residential customers 82 Business/Enterprise customers

UTOPIA maintenance Centerville, scheduled 1 year ago

MAINTENANCE START TIME: 10/20/2023 12:01 AM MST MAINTENANCE STOP TIME: 10/20/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

10 Business/Enterprise customers 206 Residential customers

19th October 2023

No incidents reported

18th October 2023

No incidents reported

17th October 2023

No incidents reported

16th October 2023

No incidents reported

15th October 2023

No incidents reported

14th October 2023

No incidents reported

13th October 2023

No incidents reported

12th October 2023

No incidents reported

11th October 2023

No incidents reported

10th October 2023

No incidents reported

9th October 2023

No incidents reported

8th October 2023

No incidents reported

7th October 2023

No incidents reported

6th October 2023

UTOPIA Maintenance in Lindon 10/6/2023, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance LI009 power upgrade/testing and adding switches to new ring design

MAINTENANCE START TIME: 10/06/2023 12:01 AM MST MAINTENANCE STOP TIME: 10/06/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. 13 business customers 329 Residential customers

UTOPIA Maintenance in Murray 10/6/2023, scheduled 1 year ago

DESCRIPTION: UTOPIA maintenance MU005 Power upgrade/testing

MAINTENANCE START TIME: 10/6/2023 12:00 AM MST MAINTENANCE STOP TIME: 10/6/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. 16 Business customers 284 Residential customers

5th October 2023

No incidents reported

4th October 2023

No incidents reported

3rd October 2023

Layton UTOPIA Network Outage Notification for 10/03/2023 - Footprint(s) LA003 - Resolved

UTOPIA Network Outage Notification for 10/03/2023 - Footprint(s) LA003

DESCRIPTION: UTOPIA has been alerted to an outage in the LA003 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 100 residential customers affected. Updates will be sent as we know more information.

Resolution time: 9:40

2nd October 2023

No incidents reported

1st October 2023

No incidents reported

30th September 2023

No incidents reported

29th September 2023

No incidents reported

28th September 2023

No incidents reported

27th September 2023

No incidents reported

26th September 2023

No incidents reported