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All systems are operational
Scheduled Maintenance
Artspace Commons and Tryangles Maintenance

Network Admins will be restarting equipment and replacing a UPS at Artspace on September 11th, 6:00 AM. Restarting the switch and replacing the UPS will take anywhere from 10 minutes, to an hour, and less than 85 customers will be affected.

UTOPIA Maintenance in Layton 9.13.24

DESCRIPTION: UTOPIA Maintenance LA013 Hut Power Cut Over CATEGORY: Power UtilityPower/Change

MAINTENANCE START TIME: 09/13/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/13/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 298

UTOPIA Maintenance in West Haven 9.13.24

DESCRIPTION: UTOPIA Maintenance Full redundancy WHV ring CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 09/13/2024 12:01 AM MDT MAINTENANCE STOP TIME: 09/13/2024 06:00 AM MDT

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1 RESIDENTIAL CUSTOMERS: 131

UTOPIA Fiber Maintenance in Murray/Midvale 9.13.24

DESCRIPTION: Damage/Repair D-MUMD7.1 (Backbone)

MAINTENANCE START TIME: 9/13/2024 12:00 AM MST MAINTENANCE STOP TIME: 9/13/2024 6:00 AM MST

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

Residential customers-399

UTOPIA Maintenance in Layton 9.20.24

DESCRIPTION: UTOPIA Maintenance LA016 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/20/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/20/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 429

UTOPIA Maintenance in Payson 9.20.24

DESCRIPTION: UTOPIA Maintenance PA023 power maintenance CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 09/20/2024 12:00 AM MDT MAINTENANCE STOP TIME: 09/20/2024 06:00 AM MDT

SCOPE OF IMPACT: All affected customers will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 5

Incidents

10th October 2023

No incidents reported

9th October 2023

No incidents reported

8th October 2023

No incidents reported

7th October 2023

No incidents reported

6th October 2023

UTOPIA Maintenance in Lindon 10/6/2023, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance LI009 power upgrade/testing and adding switches to new ring design

MAINTENANCE START TIME: 10/06/2023 12:01 AM MST MAINTENANCE STOP TIME: 10/06/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. 13 business customers 329 Residential customers

UTOPIA Maintenance in Murray 10/6/2023, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance MU005 Power upgrade/testing

MAINTENANCE START TIME: 10/6/2023 12:00 AM MST MAINTENANCE STOP TIME: 10/6/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed. 16 Business customers 284 Residential customers

UTOPIA Maintenance in West Point 10/6/2023, scheduled 11 months ago

DESCRIPTION: UTOPIA maintenance WP001 switch replacement.

MAINTENANCE START TIME: 10/06/2023 12:01 AM MST

MAINTENANCE STOP TIME: 10/06/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

132 residential customers will be affected.

5th October 2023

No incidents reported

4th October 2023

No incidents reported

3rd October 2023

Layton UTOPIA Network Outage Notification for 10/03/2023 - Footprint(s) LA003 - Resolved

UTOPIA Network Outage Notification for 10/03/2023 - Footprint(s) LA003

DESCRIPTION: UTOPIA has been alerted to an outage in the LA003 footprint(s) in Layton, UT. Field Services are in transit to the site. There are 100 residential customers affected. Updates will be sent as we know more information.

Resolution time: 9:40

2nd October 2023

No incidents reported

1st October 2023

No incidents reported

30th September 2023

No incidents reported

29th September 2023

No incidents reported

28th September 2023

No incidents reported

27th September 2023

No incidents reported

26th September 2023

No incidents reported

25th September 2023

No incidents reported

24th September 2023

No incidents reported

23rd September 2023

No incidents reported

22nd September 2023

No incidents reported

21st September 2023

Bozeman Bozeman YSF - Partial Fiber Outage - RESOLVED

Network Operations Center engineers are looking into a possible partial outage in Bozeman. Updates to follow as status progresses

UPDATE: Resolved

20th September 2023

No incidents reported

19th September 2023

No incidents reported

18th September 2023

No incidents reported

17th September 2023

No incidents reported

16th September 2023

Syracuse Outage

PROBLEM: XMission traffic stopped passing to all customers in Syracuse at 9:00 p.m. affecting about 80 customers. No other providers were affected. RESOLVED: Engineering resolved the issue by failing XMission over to the backup circuit.

Outage in Murray, Utah

There is currently an outage in Murray and Midvale, and UTOPIA is in the process of finding a cause. We will keep updating this page as more information comes in.

UTOPIA Network Outage Resolution - MU015 & MD009 RESOLVED: The outage has been resolved. All services have been restored. Switch failure RESOLUTION TIME: 18:40

15th September 2023

No incidents reported

14th September 2023

No incidents reported

13th September 2023

Bozeman Bozeman Outage - resolved

We have been made aware of an outage impacting our Bozeman customers. We are currently working with Yellowstone Fiber for a resolution. There is no ETA at this time.

DESCRIPTION: UTOPIA has been alerted to an outage in the BL001, BD001 footprint(s) in Bluffdale, UT. Field Services are in transit to the site. There are 15+- Business customers affected. Updates will be sent as we know more information. START TIME: 7:45 PM SCOPE OF IMPACT: All customers affected will be without service.

RESOLVED: The outage has been resolved. All services have been restored. An MDA card needed to be reseated.

12th September 2023

No incidents reported

11th September 2023

No incidents reported