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All systems are operational
Scheduled Maintenance
LA001 switch retirement 11/14/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA001 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 8

NS002 switch retirement 11/14/2025 - North Salt Lake

DESCRIPTION: UTOPIA Maintenance NS002 switch retirement 11/14/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/14/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/14/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 10

WV033 switch retirement for residential customers 11/18/2025 8am-5pm - West Valley

DESCRIPTION: UTOPIA Maintenance WV033 switch retirement for residential customers 11/18/2025 8am-5pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/18/2025 08:00 AM MST MAINTENANCE STOP TIME: 11/18/2025 05:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed. RESIDENTIAL CUSTOMERS: 50

WV013 switch retirement for residential customers 11/20 8am-4pm - West Valley

DESCRIPTION: UTOPIA Maintenance WV013 switch retirement for residential customers 11/20 8am-4pm CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/20/2025 08:00 AM MST MAINTENANCE STOP TIME: 11/20/2025 04:00 PM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

RESIDENTIAL CUSTOMERS: 36

LA013 switch retirement for business customers 11/21/2025 - Layton

DESCRIPTION: UTOPIA Maintenance LA013 switch retirement for business customers 11/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 11/21/2025 12:01 AM MST MAINTENANCE STOP TIME: 11/21/2025 06:00 AM MST

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 1

Incidents

23rd June 2023

UTOPIA Maintenance in Murray 6/23/23, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance MU009 power upgrade/maintenance

MAINTENANCE START TIME: 6/23/2023 12:01 AM MST

MAINTENANCE STOP TIME: 6/23/2023 6:00 AM MST

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

22nd June 2023

Zimbra Hosted Email Zimbra Hosted Email - Partial Outage

Update: all Zimbra services operational

One of our Zimbra hosted email servers is currently offline, affecting service for some customers using the platform. Estimated ETR 6:30 AM MT

21st June 2023

No incidents reported

20th June 2023

No incidents reported

19th June 2023

No incidents reported

18th June 2023

No incidents reported

17th June 2023

No incidents reported

16th June 2023

UTOPIA Maintenance in Brigham CIty 6/16/23, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance BR005 power testing

MAINTENANCE START TIME: 6/16/2023 12:01 AM

MAINTENANCE STOP TIME: 6/16/2023 6:00 AM

SCOPE OF IMPACT: We don’t expect to lose any customers however with this type of maintenance there is always risk. Potentially customers could see a brief outage while switches reboot.

UTOPIA Maintenance in Orem 6/16/23, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance OR025 power testing.

MAINTENANCE START TIME: 6/16/2023 12:01 AM

MAINTENANCE STOP TIME: 6/16/2023 6:00 AM

SCOPE OF IMPACT: We don’t expect to lose any customers however with this type of maintenance there is always risk. Potentially customers could see a brief outage while switches reboot.

15th June 2023

No incidents reported

14th June 2023

No incidents reported

13th June 2023

No incidents reported

12th June 2023

No incidents reported

11th June 2023

No incidents reported

10th June 2023

No incidents reported

9th June 2023

UTOPIA Maintenance in Layton 6/9/23, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance power maintenance in LA009 core site.

MAINTENANCE START TIME: 6/9/2023 12:01 AM

MAINTENANCE STOP TIME: 6/9/2023 6:00 AM

SCOPE OF IMPACT: All of Davis county may experience a brief outage during this maintenance window.

UTOPIA Maintenance in Layton 6/9/23, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance LA001, LA011, LA013, LA016 changing stack configuration.

MAINTENANCE START TIME: 6/9/2023 12:01 AM

MAINTENANCE STOP TIME: 6/9/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is being performed.

610 residential

8th June 2023

No incidents reported

7th June 2023

No incidents reported

6th June 2023

Zimbra Hosted Email Zimbra Hosted Email Outage

"One of our Zimbra servers is experiencing a service outage since 8:29am"

UPDATE: This issue has been resolved.

5th June 2023

No incidents reported

4th June 2023

No incidents reported

3rd June 2023

No incidents reported

2nd June 2023

No incidents reported

1st June 2023

No incidents reported

31st May 2023

No incidents reported

30th May 2023

No incidents reported

29th May 2023

No incidents reported

28th May 2023

No incidents reported

27th May 2023

No incidents reported

26th May 2023

No incidents reported

25th May 2023

No incidents reported