@XMissionStatus on Twitter
All systems are operational
Scheduled Maintenance
UTOPIA Maintenance in Murray 5/16/25

TICKET SUBJECT: MU011 topology change 5/16/2025 TICKET NUMBER: 19158

DESCRIPTION: UTOPIA Maintenance MU011 topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 13

UTOPIA Maintenance in West Valley City 5/16/25

DESCRIPTION: UTOPIA Maintenance WV018 Power Maintenance 5/16/2025 CATEGORY: Power Device/Testing

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 30

UTOPIA Maintenance in Midvale 5/16/25

DESCRIPTION: UTOPIA Maintenance MD007 Topology change 5/16/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 3 RESIDENTIAL CUSTOMERS: 29

Bountiful Fiber Maintenance 5/16/25

DESCRIPTION: UTOPIA Maintenance BF004 Power maintenance 05/16/2025 CATEGORY: Power Other

MAINTENANCE START TIME: 05/16/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/16/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 0 RESIDENTIAL CUSTOMERS: 24

UTOPIA Maintenance in Payson 5/20/25

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance - Topology Change for Payson

TICKET SUBJECT: PA011 topology change 5/20/2025 TICKET NUMBER: 19296

DESCRIPTION: UTOPIA Maintenance PA011 topology change 5/20/2025 CATEGORY: Network Hardware Other

MAINTENANCE START TIME: 05/20/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/20/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

BUSINESS/ENTERPRISE CUSTOMERS: 4 RESIDENTIAL CUSTOMERS: 83

UTOPIA Maintenance in Brigham City 5/21/25

DESCRIPTION: UTOPIA Maintenance BR003-ADS-5001 Retirement 5/21/2025 CATEGORY: Network Hardware Device/Replacement

MAINTENANCE START TIME: 05/21/2025 12:01 AM MDT MAINTENANCE STOP TIME: 05/21/2025 06:00 AM MDT

SCOPE OF IMPACT: All customers affected will experience a brief outage while maintenance is being performed.

UPDATES: 05/07/2025 03:11 PM MDT - Residential customers will be moved during business hours and the business customer will be moved at midnight.

Incidents

17th March 2023

UTOPIA Maintenance in Woodland Hills 3/17/23, scheduled 2 years ago

DESCRIPTION : UTOPIA maintenance WH001 power upgrade 3/17/2023

MAINTENANCE START TIME: 3/17/2023 12:01 AM

MAINTENANCE STOP TIME: 3/17/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while maintenance is performed.

UTOPIA Maintenance in Layton 3/17/23, scheduled 2 years ago

DESCRIPTION: UTOPIA maintenance power upgrade in LA026

MAINTENANCE START TIME: 3/17/2023 12:01 AM

MAINTENANCE STOP TIME: 3/17/2023 6:00 AM

SCOPE OF IMPACT: Customers will notice a brief outage while maintenance is performed.

5th March 2023

Layton UTOPIA Network Outage Update: 03/05/2023 - Footprint(s) LA021 in Layton, UT. - fixed

Outage in Layton footprint LA021.

This outage is due to power issues. Field services are working on resolving the issue.

ETR: Fixed

4th March 2023

No incidents reported

3rd March 2023

No incidents reported

2nd March 2023

No incidents reported

1st March 2023

No incidents reported

28th February 2023

No incidents reported

27th February 2023

No incidents reported

26th February 2023

No incidents reported

25th February 2023

No incidents reported

24th February 2023

No incidents reported

23rd February 2023

No incidents reported

22nd February 2023

No incidents reported

21st February 2023

No incidents reported

20th February 2023

No incidents reported

19th February 2023

Midvale Midvale MD001 - Outage - fixed

UTOPIA Network Outage Update: 02/19/23 - Footprint(s) MD001 in Midvale, UT. Outage is due to a fiber cut. UTOPIA services are working to resolve the issue. ETR: Resolved 02/19/23 13:09

18th February 2023

No incidents reported

17th February 2023

No incidents reported

16th February 2023

Lindon Lindon LI004 Outage

UTOPIA Network Outage Notification for 2/16/2023 - Footprint(s) LI004 DESCRIPTION: UTOPIA has been alerted to an outage in the LI004 footprint(s) in Lindon, UT. Field Services are in transit to the site. There are 160 residential customers affected

15th February 2023

No incidents reported

14th February 2023

West Valley City WV035 West Valley City Outage

UTOPIA Network Outage Notification for 2/14/2023 - Footprint(s) WV035 DESCRIPTION: UTOPIA has been alerted to an outage in the WV035 footprint(s) in West Valley City, UT. Field Services are in transit to the site. There are 120 residential customers affected.

RESOLVED: The outage has been resolved. All services have been restored. Switch reboot RESOLUTION TIME: 4:00 PM

13th February 2023

No incidents reported

12th February 2023

No incidents reported

11th February 2023

No incidents reported

10th February 2023

No incidents reported

9th February 2023

Orem UTOPIA Outage OR017 - Fixed

Update on UTOPIA outage in footprint OR017

The outage is due to a fiber cut. Field Services are working on resolving the issue. ETA: Resolved

8th February 2023

No incidents reported

7th February 2023

No incidents reported

6th February 2023

No incidents reported

5th February 2023

No incidents reported

4th February 2023

No incidents reported

3rd February 2023

No incidents reported