Incidents

10th February 2023

UTOPIA Maintenance in Orem 2/10, scheduled 1 year ago

DESCRIPTION: OR029 maintenance/power upgrade

MAINTENANCE START TIME: 2/10/2023 12:01 AM

MAINTENANCE STOP TIME: 2/10/2023 6:00 AM

SCOPE OF IMPACT: All customers will experience a brief outage while power upgrade is performed.

1st February 2023

UTOPIA Maintenance in Lindon 2.1.23 9:00 AM - 5:00 PM, scheduled 1 year ago

UTOPIA maintenance retire EOL switch in LI004

MAINTENANCE START TIME: 2/1/2023 9:00 AM

MAINTENANCE STOP TIME: 2/1/2023 5:00 PM SCOPE OF IMPACT: All residential customers will be moved during the day and customers will experience a brief outage while they are moved to an upgraded switch.

30th January 2023

No incidents reported

29th January 2023

No incidents reported

28th January 2023

No incidents reported

27th January 2023

No incidents reported

26th January 2023

UTOPIA Maintenance in Layton 1/26, scheduled 1 year ago

DESCRIPTION: Switch retirement in LA020.

MAINTENANCE START TIME: 1/25/2023 Residential customers will be moved 1 at a time during the day on Jan 25th and Jan 26th.

MAINTENANCE STOP TIME: 1/26/2023 Residential customers will be moved 1 at a time during the day on Jan 25th and Jan 26th.

25th January 2023

UTOPIA Maintenance in Layton 1/25, scheduled 1 year ago

DESCRIPTION: Switch retirement in LA020.

MAINTENANCE START TIME: 1/25/2023 Residential customers will be moved 1 at a time during the day on Jan 25th and Jan 26th.

MAINTENANCE STOP TIME: 1/26/2023 Residential customers will be moved 1 at a time during the day on Jan 25th and Jan 26th.

24th January 2023

No incidents reported

23rd January 2023

No incidents reported

22nd January 2023

No incidents reported

21st January 2023

No incidents reported

20th January 2023

UTOPIA Maintenance in Layton 1/20, scheduled 1 year ago

ESCRIPTION: Switch retirement in LA020.

MAINTENANCE START TIME: 1/19/2023 Residential customers will be moved 1 at a time during the day on Jan 19th and Jan 20th.

MAINTENANCE STOP TIME: 1/20/2023 Residential customers will be moved 1 at a time during the day on Jan 19th and Jan 20th.

SCOPE OF IMPACT: Customers will experience a brief outage as they are moved to a new switch

19th January 2023

UTOPIA Maintenance in Layton 1/19, scheduled 1 year ago

ESCRIPTION: Switch retirement in LA020.

MAINTENANCE START TIME: 1/19/2023 Residential customers will be moved 1 at a time during the day on Jan 19th and Jan 20th.

MAINTENANCE STOP TIME: 1/20/2023 Residential customers will be moved 1 at a time during the day on Jan 19th and Jan 20th.

SCOPE OF IMPACT: Customers will experience a brief outage as they are moved to a new switch

18th January 2023

No incidents reported

17th January 2023

No incidents reported

16th January 2023

No incidents reported

15th January 2023

No incidents reported

14th January 2023

No incidents reported

13th January 2023

UTOPIA Maintenance in Layton 1/13/23, scheduled 1 year ago

DESCRIPTION: Switch retirement in LA020.

MAINTENANCE START TIME: 1/12/2023 Residential customers will be moved 1 at a time during the day on Jan 12th and Jan 13th.

MAINTENANCE STOP TIME: 1/13/2023 Residential customers will be moved 1 at a time during the day on Jan 12th and Jan 13th.

SCOPE OF IMPACT: Customers will experience a brief outage as they are moved to a new switch

12th January 2023

UTOPIA Maintenance in Layton 1/12/23, scheduled 1 year ago

DESCRIPTION: Switch retirement in LA020.

MAINTENANCE START TIME: 1/12/2023 Residential customers will be moved 1 at a time during the day on Jan 12th and Jan 13th.

MAINTENANCE STOP TIME: 1/13/2023 Residential customers will be moved 1 at a time during the day on Jan 12th and Jan 13th.

SCOPE OF IMPACT: Customers will experience a brief outage as they are moved to a new switch

11th January 2023

Payson UTOPIA Network Outage Notification for 1/11/2023 - Footprint(s) PA004

UTOPIA has been alerted to an outage in the PA004 footprint(s) in Payson, UT. Field Services are in transit to the site. There are 90 residential customers affected. Updates will be sent as we know more information.

RESOLVED: The outage has been resolved. All services have been restored. Switch needed a reboot RESOLUTION TIME: 12:00pm

10th January 2023

No incidents reported

9th January 2023

No incidents reported

8th January 2023

No incidents reported

7th January 2023

No incidents reported

6th January 2023

No incidents reported

5th January 2023

No incidents reported

4th January 2023

No incidents reported

3rd January 2023

No incidents reported

2nd January 2023

Murray UTOPIA - Murray Footprint MU20 - Partial Outage

Partial outage affecting approximately 120 UTOPIA customers in Murray on footprint MU20, due to power outage in the area. No current ETR

1st January 2023

No incidents reported